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Latest Viewpoint

The most important leadership layer in hospitality is the one nobody develops.

By Colin Kingsmill

Expert Views (6)

Robert O’Halloran

A focus on employee well-being can translate to reduced turnover and burnout. Middle management needs to be provided training and education as well as experiences that enables them to be continually learning and growing. Managers and front-line leaders need knowledge, experiential learning opportunities, application practice time plus learning tools that focus on decision making to help create better work environments.

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Most Read Authors

Hospitality Net Contributor

Dr. Charalampos (Babis) Giousmpasoglou

Principal Academic in HRM, Bournemouth University

Colin Kingsmill

Managing partner, CDR Global

Hospitality Net Contributor

Robert O’Halloran

Professor Director, School of Hospitality Leadership, East Carolina University

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