Opinion Articles

Society's values: Decoding the impact of pop culture on Hospitality

The intersection of hospitality and popular culture is a dynamic space where societal values, norms, and human interactions are vividly depicted and often critiqued. From television series to classic films, pop culture has consistently provided a mirror through which we can examine our own behaviors and beliefs. In this article, we'll explore how hospitality in pop culture serves as a reflection of society's ever-evolving ethos.

Work From Hotel: How Hotel Design is Adapting to Accommodate the New Guest

During the pandemic, working from home became a way of life that grew out of necessity. After COVID subsided, people were hungry to travel again after being trapped at home. They realized that working from home did not mean one has to be at home or in the office to work. Technological advancements allow the office to travel where the laptop goes. Enter bleisure travel.

Re-Imagining Retail - Approaching Mixed-Use Design through a Hospitality Lens

In conversations around the future of brick-and-mortar retail in the United States, claims have been made about the rise of e-commerce (especially mobile e-commerce) bringing about the supposed downfall of the shopping mall. The COVID-19 pandemic significantly disrupted the retail industry as people opted for online ordering from home rather than visiting an enclosed mall, for health and safety reasons and the convenience of one-click ordering. According to World Economic Forum, department store sales in the first quarter of 2020 and those from other "non-essential" retailers declined by 25%, and in the second quarter, the decline was up to 75%.

How good acoustic design can enhance guest experience and comfort

There is a growing interest in acoustic design, the process of considering and carefully curating the acoustics of rooms and buildings within architectural or design plans. Nowhere is this concept more important than in a hospitality setting for hotel guests and those socializing or holding meetings in hospitality establishments. We've all experienced the frustration of struggling to hear someone who is less than a meter away due to poor acoustics. Hospitality businesses are beginning to recognize that superior acoustics can be a powerful differentiator.

Like Home but Better: What Today’s Luxury Travelers are Looking for

Ultra-luxury travel is no longer a hobby exclusive to the baby boomer generation of retirees. Today’s affluent shoppers and hotel guests look different than 10-20 years ago. With the rise in social media and influencer culture, travel is now something younger generations are taking advantage of. What was once dominated by the 55+ community is now an audience spanning generations, values, incomes, and expectations of the luxury market.

Starting Small and the Outdoor Hospitality Approach

In the independent and boutique hospitality industry, entrepreneurs and professionals are increasingly recognizing the value of innovative design and outdoor experiences. This article delves into insights from industry experts who gathered at a recent BLLA conference, The Boutique Hotel Investment Conference by BLLA, to discuss the significance of starting small, embracing outdoor hospitality, and crafting extraordinary travel encounters.