Opinion Articles

The Labor Cost Squeeze

The hospitality industry in Georgia and the Southeast is at a crossroads. As the region prepares for major events—including Atlanta’s MLB All-Star Game (2025) and FIFA World Cup (2026)—hotels are gearing up for increased demand. However, operators face a major challenge: rising labor costs, stagnant employment recovery, and declining Net Operating Income (NOI).

How Independent Hotels are Relying on PMS Technology to Recoup ROI in 2025

Today’s independent hoteliers often feel trapped between the rising costs of operating their properties and guests' sky-high expectations for each stay. But with the right tech stack, your hotel could be operating smoothly with tools that pay for themselves over time. In this case, it may require independents to rethink their tech partnerships and how many they need to operate efficiently in 2025.

Six USALI Changes Hotel Finance Executives Need to be Aware of in 2025

The Global Finance Committee (GFC), a committee of diverse industry professionals sponsored by the Hospitality Financial and Technology Professionals and the American Hotel and Lodging Association is responsible for the production of the Uniform System of Accounts for the Lodging Industry (USALI). The revised 12th edition USALI is scheduled to be effective in 2026. USALI is the global standard for financial reporting in the lodging industry and will feature important changes to financial reporting practices.

What Does It Mean to Have Your Balance Sheet Reconciled?

I discuss this question with hoteliers way too often. It’s not their fault, but the reality is they don’t understand what this statement means and, in this piece, I’m going to lay it out for you. I will say that the lack of understanding and basic ignorance of this is a costly and completely avoidable expense if you just do a little digging and ask the right questions.

Adapting to Germany’s E-Invoicing Compliance: What Hospitality Leaders Need to Know

The new e-invoicing mandate in Germany marks a major shift for hospitality businesses, driven by the European Union’s directive to standardise electronic invoicing in business to business procurement. Designed to streamline processes and reduce administrative burdens across member states, this regulation will affect how invoices are issued, processed, and archived—bringing both challenges and exciting opportunities for the hospitality sector. Here's a look at what this shift means and how it can enhance operations and guest experiences.

Your Top 10 List of Excuses

Now I bet you’re wondering, excuses for what? Excuses for not jumping in the deep end with the financials in your hotel career. What’s your imagination telling you that’s wrong in your hotel that holds you back from owning your departmental expenses and payroll? What is the magic fairy dust that someone dumped on you that keeps you on the sidelines?

Squeezing revenue beyond hotel rooms - Hoteliers' Discussion

Hoteliers are starting to realise that room rates alone can’t drive the profits they need. As many reach a ceiling when it comes to average daily rates (ADR), there’s a question mark hanging over how to boost the bottom line. It has to come from other revenue streams, but many are struggling to make this work. Here’s a closer look at where the opportunities lie.