Opinion Articles

Smart Spending in 2025 for Greater Cost Effectiveness

Pause for a moment and take in the broader landscape of the hospitality industry. You’ll see that labor challenges, from shortages to rising wages, will remain ongoing issues. While the pandemic significantly reduced the hospitality workforce and dented the industry’s appeal for younger recruits, that’s only part of the picture. Other factors, such as the growing appeal of remote work over on-site roles, shrinking Gen Z workforce numbers, and evolving immigration patterns, are all outside of your control.

7 Daily Revenue Audit Must Do’s

The hotel business is a retail business and in order to stay on top of your business you must fully and completely balance your daily revenues and settlements. Every day we begin anew and every day is a story unto itself when it comes to the revenues and settlements. I may sound like I’m repeating “revenues and settlements,” but it cannot be emphasized enough.

Hospitality Financial Leadership – The Secret That Hotel Brands Don’t Know

What hotel brands don’t know is that they can create great financial bench strength in their hotels and their owners will pay 100% of the cost. Brands also don’t know that they can create this bench strength with resources that are readily available. Lastly, brands don’t know that their non-financial managers are literally dying to get these financial skills and abilities now and they want to apply them.

Live-in Arrangements – Part 1

The hotel business is perhaps the second oldest business in the world. I read that somewhere long ago, and it stuck. The kind of live-in arrangements described in this article are not about that but, rather, what our industry provided in the past to its senior leaders and managers. Some of what you're about to read I experienced first hand and some of it was passed on down to me through stories and folklore. After all we only have our yarns and parables to share and once they’re gone, they're no longer part of our culture. Here is my shot at preserving some of that. I also want to mention that I am in no way complaining or pointing out supposed abuse of power or privilege, it’s just the opposite – I’m celebrating our past.

The Labor Cost Squeeze

The hospitality industry in Georgia and the Southeast is at a crossroads. As the region prepares for major events—including Atlanta’s MLB All-Star Game (2025) and FIFA World Cup (2026)—hotels are gearing up for increased demand. However, operators face a major challenge: rising labor costs, stagnant employment recovery, and declining Net Operating Income (NOI).

How Independent Hotels are Relying on PMS Technology to Recoup ROI in 2025

Today’s independent hoteliers often feel trapped between the rising costs of operating their properties and guests' sky-high expectations for each stay. But with the right tech stack, your hotel could be operating smoothly with tools that pay for themselves over time. In this case, it may require independents to rethink their tech partnerships and how many they need to operate efficiently in 2025.