A Rising Hotel Trend: The Inhouse Bakery
Once the biggest must-have a hotel could have was its own club (it was a late 1990s thing) Today, it's very different; an in-house bakery is now the ultimate hotel welcome package.
Once the biggest must-have a hotel could have was its own club (it was a late 1990s thing) Today, it's very different; an in-house bakery is now the ultimate hotel welcome package.
Ordering a gin and tonic at The Ritz-Carlton, Macau is quite the affair. First, Giuseppe Carillo rolls the Five-Star hotel's heaving gin trolley over to your group. Then the bouffant-haired mixologist specialist with a boyish smile wordlessly studies each person and makes a snap recommendation to suit their palate. His predictions hit the spot—a yuzu-forward Ki No Bi gin from Kyoto selection for a citrus fan and Iron Balls from Thailand for someone seeking a taste of the exotic.
Hyatt is introducing a new lifestyle brand, Caption, aimed at attracting business travelers through the use of communal meeting spaces and refined food and beverage options inspired by restauranteur Danny Meyer.
Public Health England (PHE) has called on the hospitality industry to step up efforts to reduce the sugar and calories in dishes or face further government action.
Hotels are turning to new bar experiences as a means to keep luxury customers on their toes—and increase favorable food and beverage margins, while they're at it.
Hotels are incorporating CBD into cocktails and menu items as the market is projected to grow to $2.1 billion by 2020.
More hotels and resorts plan to offer cannabis-based menu items and wellness treatments, as laws around the country relax toward medicinal and recreational use of the drug. And customers — both locals and guests — seem to be thoroughly enjoying them.
Breakfast is traditionally the most eaten meal in a hotel, and hotels invest a lot of time and effort to discover the most popular menu items. But how much leeway and budget does a chef have on creating the breakfast menu? It turns out that big brands do things much differently than independent hotels.
Upscale hotel food and beverage outlets face the challenge of bringing guests an exceptional and unique dining experience, while often competing with local restaurants that do not also have to run a hotel. Creating restaurants with a unique appeal is a must for hotel F&Bprograms to be profitable and not drag down hotel profits, industry insiders say.
The hotel rooftop bar will never go out of style. Whether it's on the sixth floor or the 65th, there's something undeniably appealing about dining, drinking, swimming and yoga-ing high above the streets of the city below. Here are some of the best (relative) newcomers.
It sure is going to have one heck of a minibar.
Luxury hotels strive to offer their guests amenities of the highest caliber. When The New York Edition opened inside the Metropolitan Life Tower in 2015, it had the spa, the bar, and, of course, the stunning view of the Manhattan skyline.Now it also has a Michelin-starred restaurant. The Clocktower, helmed by executive chef Jason Atherton, was recently added to the prestigious dining guide for 2018.The Michelin restaurant guide represents the highest level of cuisine. Because it's constantly expanding beyond Europe, there are now hotels with Michelin-starred restaurants across the globe.Here are 10 properties to consider during your travels if you're looking for a top-notch meal just an elevator ride from your hotel room.
One of central London's most luxurious hotels, the W Hotel London, is introducing a new vegan menu.
Toronto has no shortage of restaurants. And after spending time in culinary school and the kitchen of a handful of serious restaurants in New York, John Sinopoli returned to Toronto try his hand at a hometown restaurant. His East end establishments have gone from strength to strength, ranging from Table 17, Ascari Enoteca and Gare de l'Est. Now Sinopoli has taken over the food service throughout Toronto's uncanny new boutique hotel The Broadview. From red-deer tartare to cognac-laced Chantilly cream splashed over brandy snaps, the menu is perfectly executed throughout.
Room service is often the last refuge of business travelers, and an overpriced, under-seasoned option for travelers without many options. According to Martyn Nail, the executive chef of Claridge's hotel in London and author of the recently released "Claridge's: The Cookbook," "the food you get isn't necessarily a reflection of who prepared it," he said. "There's an art to ordering room service." He has a few tried and tested ways to make sure every room service meal is a good one.
One woman recalls how a general manager at a Chicago-area restaurant where she worked told her that if security cameras recorded him reaching between her legs and grabbing her genitals, he could simply "edit that out."
Another woman worked at an Atlanta restaurant and says her boss did nothing when two dishwashers kept making vulgar comments, so she quit wearing makeup to look less attractive and hopefully end the verbal abuse.
When I receive exemplary service in a restaurant, it’s not only unexpected, but absolutely astounding… I frequently write about my travels around the country. To quickly reiterate, and it really doesn’t matter what city, 9 times out of 10 I get what I call the “ORDER TAKER”. That is they take the order, deliver the food and bring the check. In my book, that is an ordinary experience and no matter how great the food might be, I won’t return to that restaurant.
Traditional room service is becoming a service fewer travelers are demanding.
Instead, they are looking to be able to order food the way they do at home. And hotels are responding by forming partnerships with food-delivery services such as Peapod and Grubhub.
Hawthorn Suites by Wyndham late last year introduced Homemade @ Hawthorn, an in-room cooking program enabling guests to make easy meals. New York chef Hari Nayak and Top Chef competitor James Rigato have created an e-cookbook of recipes for the brand.
The hospitality industry “only has itself to blame” for its recruitment crisis. That’s according to the Unite union, which has responded to news this morning from the British Hospitality Association (BHA) that it could take 10 years to fill the sector’s skills gap and reduce its reliance on EU workers. The BHA has produced a 10-year plan calling for continued access to the EU workforce, with the reliance on foreign workers steadily declining throughout the period. The BHA recommends that the gap could be filled by focusing on three main sections of the population – the unemployed, returners to the labour market such as older people, and the next generation.
Like Icarus with malted-hop wings, the owners of BrewDog are ascending to the heavens of beer geekdom — but are they in fact soaring too close to the barley-colored sun? The Scottish beer maker just unfurled an ambitious plan for a combination hotel/restaurant/brewery in Columbus, Ohio, where the beer will flow freely from almost every corner of the space, and many of the objects inside the rooms will also be made of beer. Here are some of the DogHouse’s proposed amenities: