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Mandarin Oriental Al Faisaliah, Riyadh elevates luxury hospitality with IRIS Mobile Ordering

Mandarin Oriental Al Faisaliah, Riyadh, a beacon of luxury and innovation in the heart of Saudia Arabia, has partnered with IRIS, the global leader in digital guest experience solutions, to elevate its service offerings through F&B mobile ordering and a digital guest directory. In just six months, these cutting-edge technologies have revolutionised the way the hotel serves its guests, delivering remarkable results.

IRIS
Opinion Article

9 Shifts Shaping the F&B World in 2025

Customer demands have pushed the F&B industry to extremes, with expectations for immersive experiences, environmental consciousness, and hyper-personalized services. Meanwhile, rising inflation, labour shortages, and skyrocketing energy costs challenge restaurants to balance evolving customer needs while maintaining high margins.

Judit Szöllősi
By Judit Szöllősi, F&B Concept Developer, Conceptional
Press Release

Radisson Collection continues “Taste of Heritage” Gastronomy Series with bespoke guide to Georgian cuisine and local wine culture

The fourth edition of the series takes travelers to Georgia’s capital of Tbilisi and renowned wine region Kakheti. Uniquely located on the famed family estate of the 19th-century aristocratic poet and winemaking pioneer Prince Alexander Chavchavadze, Tsinandali Estate, A Radisson Collection Hotel is a paradise for gastronomy and literature lovers alike. Radisson Collection’s new guide offers travelers local insight into the best wining and dining destinations, and how to experience the ultimate epicurean delights in this breathtaking region. 

Radisson Hotel Group
Tbilisi, Georgia
Opinion Article

The Art of Culinary Presentation in Hospitality: Elevating the Dining Experience

In today’s competitive hospitality market, food presentation isn’t just about making dishes look great—it’s about creating an experience that speaks to guests before they take their first bite. Within my role, my goal is to ensure every dish we serve tells a story and reflects who we are as a brand. Food presentation, for us, is about bringing together our identity, our team’s creativity and the best ingredients in a way that resonates with guests.

Matthew Gray
By Matthew Gray, Global Vice President Culinary, Valor Hospitality
Opinion Article

Sous-vide pork tenderloin cooking: why color isn't a key indicator

Many of us rely on color to tell when pork is done, assuming white meat means safe meat. But color alone isn’t a reliable guide and often leads to dry or undercooked pork. Instead, temperature is the key to perfectly cooked pork tenderloin. Enter sous-vide cooking under the guidance of our Chef Cyrille Lecossois, Senior Lecturer at EHL and sous-vide expert: a precise cooking method that uses controlled temperature to guarantee juicy, tender results every time. Say goodbye to guesswork and discover how sous-vide can take your pork tenderloin to the next level.

Morgane Dumollard
By Morgane Dumollard, Marketing Manager EHL School of Practical Arts, EHL
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Lighthouse
Press Release

Radisson Collection builds on the success of its “Taste of Heritage” Gastronomy Series with the Bilbao edition

The third edition of the Taste of Heritage gastronomy series features a collaboration between Radisson Collection Hotel, Gran Vía Bilbao and local gastronomy content creator Alejandro Biel (@gastro_barna) to create a gastronomy video and guide to the city. Additionally, the brand has created a print culinary guide to the city of Bilbao and the surrounding Basque region curated in collaboration with three-Michelin starred Chef Eneko Atxa, who also heads up the signature restaurant Eneko Basque at the Radisson Collection Hotel, Gran Vía Bilbao.

Radisson Hotel Group
Bilbao, Spain
Opinion Article

Sous-vide salmon cooking: why color isn't a key indicator

We’ve all been there, anxiously checking if our salmon is that perfect shade of pink to know if it’s done. But here’s the thing: color isn’t always a reliable guide. Relying on it alone can leave you with dry, overcooked salmon or a raw center. Enter sous-vide cooking under the guidance of our Chef Cyrille Lecossois, Senior Lecturer at EHL and sous-vide expert: the foolproof method that focuses on temperature, not color. With precise temperature control, sous-vide takes the guesswork out of cooking and delivers salmon that’s perfectly tender every time.

Morgane Dumollard
By Morgane Dumollard, Marketing Manager EHL School of Practical Arts, EHL
Press Release

Auberge Resorts Collection Welcomes The Woodward, Geneva’s Finest Hotel and Only Three-Michelin Key and Two-Michelin Star Dining Destination, Overlooking Lake Geneva

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts and residences, has been selected by The Bastion Collection to manage The Woodward, Switzerland’s most celebrated luxury hotel and epicurean hotspot, ushering it into its exciting next chapter. Auberge will assume its new management role beginning February 1, 2025. Behind its iconic 1901 Belle Époque façade at Geneva’s most exclusive address, the Three Michelin Key, all-suite Swiss jewel reveals contemporary Pierre-Yves Rochon interiors, two floors of wellbeing centered around The Guerlain Spa, and 26 unique and expansive suites, almost all with panoramic lake and Alpine views. From sanctuary to social nexus, The Woodward also encompasses a constellation of exceptional dining venues, curated by The Bastion Collection, including Geneva’s only Two Michelin Star restaurant, L’Atelier Robuchon, Le Jardinier, and Bar 37.

Auberge Collection
Geneva, Switzerland
Opinion Article

Sous-vide chicken cooking: Why color isn't a key indicator

Many of us check chicken breast doneness by cutting into it to see if it’s white, assuming it’s fully cooked. But this common trick often leads to dry, overcooked meat, or worse, undercooked chicken. The truth is, color isn’t a reliable indicator of doneness. Enter sous-vide cooking under the guidance of our Chef Cyrille Lecossois, Senior Lecturer at EHL and sous-vide expert. this precise method ensures perfectly juicy, tender chicken every time by controlling temperature, not color. Let’s bust the color myth and see how sous-vide can transform your chicken cooking game.

Morgane Dumollard
By Morgane Dumollard, Marketing Manager EHL School of Practical Arts, EHL
Press Release

Grubhub Onsite and Hilton Expand Partnership to Elevate the Guest Experience with Mobile Ordering and Delivery at Over 2,600 Hotels

Grubhub Onsite and Hilton are expanding their partnership by bringing on-demand food, grocery, and convenience item delivery to over 2,600 hotels across the Hampton by Hilton, Tru by Hilton, and Spark by Hilton brands. This expansion means more guests can now enjoy seamless access to Grubhub’s extensive Marketplace of more than 375,000 merchants by simply scanning a QR code, offering the ultimate convenience during their stay. Guests also enjoy one free month of Grubhub+ for perks like $0 delivery fees, lower service fees, and 5% back on pickup orders, making it even easier for guests to get the items they need.

Hilton
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KORDIE®
Opinion Article

Sous-vide steak cooking: Why color isn't a key indicator

Many of us rely on color to tell if beef steak is done, assuming a nice shade of pink or brown means it’s ready. But color can be misleading, leading to steak that’s either undercooked, overcooked, or dry. Enter sous-vide cooking under the guidance of our Chef Cyrille Lecossois, Senior Lecturer at EHL and sous-vide expert: Sous-vide cooking uses precise temperature control to guarantee perfectly tender, juicy beef steack every time. Let’s dive into why sous-vide is the foolproof method for mastering steak doneness.

Morgane Dumollard
By Morgane Dumollard, Marketing Manager EHL School of Practical Arts, EHL
Opinion Article

Top 10 ways to transform your hotel Guest Directory into Guest Revenue

In the same vein as your website and social media platforms, the Guest Directory can be just as valuable in terms of functioning as your ‘shop window’ – demonstrating the breadth of your services and offer, boosting guest engagement, enhancing the guest journey and, crucially, driving ancillary revenue. Whilst historically it has served as a straightforward in-room paper guide with practical information on hotel facilities and policies, with the advance of mobile technology it has been transformed into a dynamic, digital tool.

Graham Rushin
By Graham Rushin, VP Sales & Marketing, IRIS
Opinion Article

How food entrepreneurs use networks to create innovative business models

When it comes to building impactful yet innovative businesses in the gastronomic industry, partnerships are essential. For food related ventures such as Thought For Food, Gustu, and Comida para Todos collaboration with diverse stakeholders—whether local communities, governments, or international organizations—has been key to their success. These partnerships not only help scale their operations but also amplify their social impact through innovative business models.

Margarita Cruz
By Margarita Cruz, Associate Professor of Corporate Strategy and Entrepreneurship EHL Hospitality Business, EHL
Press Release

COMO Group Launches a New Cookbook

When Singaporean entrepreneur Christina Ong launched her first hotel in London in 1993 at The Halkin, it was with a passion for delivering exceptional cuisine inspired by the places she loved most from her travels in the fashion industry. Two years later, The Halkin’s restaurant by Stefano Cavallini received the first ever Michelin star for an Italian chef outside the country’s borders.

COMO Hotels and Resorts