The management team of the Riegel Consumer Products Division of Mount Vernon Mills Inc. ("MVM") has partnered with Lion Equity Partners to carve out the business from MVM and stand alone as a new entity, Riegel Linen LLC ("Riegel").
Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, is proud to announce an integration partnership with SevenRooms, a data-driven operations, marketing and guest engagement platform for restaurant, hotel F&B, nightlife and entertainment operators. The partnership empowers hotels to leverage the true revenue value of their best guests. With this integration, hoteliers can now see a guest's total spend across the entire property, including in-house restaurants, nightclubs, bars and lounges in addition to room and spa spending.On the customer side, guests enjoy enhanced service during their stays, as hotel staff can easily pull up a single source of truth and cater to their every whim and desire, now including food, beverage and entertainment.Moreover, hotels can offer more relevant, targeted and personalized offers and upgrades, not assumptions or one-size-fits-all promotions, based on a true "guestprint," which ultimately leads to more conversions and additional revenue."Our partnership with Cendyn further delivers on our promise to operators to open up new ways for them to access and leverage their guest data to enable better on-property experiences and streamlined operations across the board," said Joel Montaniel, CEO & Co-Founder of SevenRooms. "With the rise in experiential, food-driven travel, F&B continues to be an important revenue stream for hotels. By connecting food and beverage spend across on-property restaurants and bars directly to a hotel guest in a CRM at both a property and group level, these brands can continue to create unforgettable experiences that will lead to loyal guests for life. This partnership is an exciting milestone for our two companies in creating a more connected hospitality industry.""We're excited to team up with SevenRooms," said Tim Sullivan, President of Cendyn. "An integration between hotel CRM and systems that capture more data around guest activities, like dining and entertainment, are critical to creating memorable, high-end hospitality experiences. With some of the most innovative and forward-thinking hotel clients around the world, SevenRooms is a well-respected name in the business. Adding this integration to our solution was an obvious choice and a testament to our dedication to providing the most integrated CRM platform in hospitality."Learn more about the Cendyn and SevenRooms integration in our Webinar Oct. 23 at 11 a.m. EST. Learn how to build a single source of truth based off of guest's food and beverage preferences and dig into personalization opportunities using your hotel's F&B outlets to gain data points. Sign up and register. The bottom line:
The American Hotel & Lodging Educational Institute (AHLEI) has published a new edition of its food safety textbook, Food Safety and Quality Management, Third Edition, by Ronald F. Cichy and JaeMin Cha from The School of Hospitality Business, Michigan State University.
Aiken, S.C. — How important is tabletop presentation to the dining experience? For Travis Brust, executive chef at the Williamsburg Inn in Colonial Williamsburg, Va., table linen and napery is an ideal way to put a restaurant's best foot forward when showcasing its food-and-beverage offering and the venue's impeccable service. The historic hotel's signature dining experience, the Rockefeller Room, celebrates contemporary fine dining and pays homage to the evolution of American cuisine. The backdrop for each culinary adventure is set by Riegel Linen.
Bibium, the brand-independent industry leading provider of coffee solutions to the hospitality industry has today launched an online review site where commercial buyers can share experiences, browse, learn, review, compare and purchase coffee machines.
NEW YORK (OCTOBER 25, 2018) - SevenRooms, an all-in-one reservation, seating and guest management platform, today announced its integration with Google, offering dining partners the ability to take reservations directly via Google Search, Maps, and the Assistant. With this direct integration, Google now has access to any table inventory available via a SevenRooms client's reservation widget, enabling guests to book directly from within Google Search, Maps, and the Assistant.
When Michelin-Star Chef Ben Pollinger opened The Hill restaurant this summer in Closter, N.J., front-of-house service staff greeted diners wearing crisp Craft Collection Bib Aprons by Riegel. Chosen specifically to complement the sleek-looking dining room and earthy, natural color palette of the overall design, the twill-weave apparel accents the venue's approachability. The aprons also provide uniformity, cleanliness, and functionality while identifying staff to guests.
Meat substitutes, food halls, and experiential dining are set to become more prevalent in casual dining over the coming years, according to a new report from McCain Foodservice.
Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems is proud to announce the launch of their newest product and Point-of-Sale (POS) solution, Teres POS.
It has recently been reported by Harden's restaurant guide that consumers find it difficult to confidently choose a sustainable dish in restaurants. In fact, just 20% of those questioned said that they were satisfied with the emphasis on the ethical practice in restaurants they have eaten in recently. Further to this, the United Nations have estimated that approximately one third of all food products grown and produced worldwide goes to waste. But what is actually being done to combat this?
Avendra today released findings from a new F&B trends report titled "Lodging Food & Beverage Outlook" that gauges demand for hotel F&B over the next two to three years. The findings reveal current F&B and occupancy performance, identify hoteliers' investment plans, and detail new food formats for the future.
Textile degradation is an ongoing problem in the hospitality industry. Whites don't stay white . . . stripes fade and bleed . . . and the colors Ivory, Sandalwood and Black and can be unstable. To prevent these problems, Riegel, a division of Mount Vernon Mills, has created Linen Life solutions™, a worry-free textile program that uses colorGUARD™ technology to extend the lifecycle of the textile and ensure a color-rich product from the first wash to the last.
To mark the start of a new year, McCain Foodservice has unveiled a new report looking ahead to 2018. Turnover in the food service sector is set to slow amidst continued consumer uncertainty as Brexit draws ever closer. With this in mind, it's vital that food providers stay ahead of the curve.
Fourth, one of the world's leading hospitality operations platforms, today revealed its top industry predictions for 2018. With mounting pressure on hospitality leaders to decrease operating costs, improve customer service, and ultimately, maximize revenue, Simon Bocca, COO, Fourth, predicts that 2018 will be a year marked by immense operational changes within restaurants of all sizes driven by the deployment of modern technologies.
Orlando, Fla. -- Intelity is unveiling a new custom store in its award-winning guest service platform, called ICE: Mobile Dining. ICE: Mobile Dining will provide an out-of-room dining experience for guests using their mobile device while they stay at the hotel. Browsing through the Mobile Dining menu, guests select drink or food items and specify their location (poolside cabana, beach chair, etc.) using manual entry, NFC Tag or a QR code. The order is then fulfilled by the kitchen or bar and delivered to the guest by an expeditor.
Bartech, a world leader in profit-generating automatic minibar solutions for the hospitality industry, has launched a fully redesigned website aimed at educating visitors on the potential of the latest in automated minibar technology to enhance hotel revenues, guest satisfaction and guestroom design, while reducing expenses. The new website also offers user-friendly navigation, a visually appealing design and detail-rich infographics that demonstrate how automated technology works and how it streamlines hotel operations.
Global hospitality management software company Xn protel Systems today announced the opening of the Valero Grand Suites by Swiss-Belhotel, using its xnPOS F&B Point of Sale system and protel property management software solution. This is the latest addition to the Swiss-Belhotel portfolio that uses Xn protel solutions.
Bartech, a world leader in profit-generating automatic minibar solutions for the hospitality industry, is set to present hoteliers with the latest in minibar innovation at this year's upcoming Boutique Design New York (BDNY) show. Taking place November 12-13, at the Jacob K. Javits Convention Center in New York City, BDNY attendees visiting booth #364 will have the opportunity to take part in live demonstrations of Bartech's innovative standalone eTray, as well as the adaptive Neotray guestroom tabletop solution, and stylish eDrawer.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the general availability of innovative enhancements to rGuest® Buy, the company's groundbreaking self-service kiosk POS solution that extends point-of-sale reach, improves guest service and reduces staff demand. The enhancements for Café workflows and a new Grab N Go guest experience are part of Agilysys' continuing dramatic market penetration in food and beverage venues of all types as they move to self-service through guest facing kiosks. rGuest Buy is currently deployed at more than 55 customer sites across the country, including corporate cafeterias at a top five U.S. bank, a top 40 U.S. law firm, one of the nation's largest technology manufacturers, and at a national financial services firm.
The American Hotel & Lodging Educational Institute (AHLEI) has published a new edition of Hotel and Restaurant Accounting, by Raymond Cote, CPA, CCP. This introductory hospitality accounting textbook accentuates the relationship between business principles and accounting in hotel and restaurant operations. Students will learn accounting information that can be applied in hotel and restaurant environments.