ROBOTIS' GAEMI Hotel Service Delivery Robot Solidifies Its Presence in North America
ROBOTIS (CEO ByungSoo Kim), an autonomous delivery robotics company, has unveiled the newest generation of its GAEMI indoor autonomous robot platform.
Supplier News
IRIS showcases new digital dining capabilities at HITEC to supercharge F&B revenue & save resources
IRIS, the global provider of digital F&B and guest experience platforms, will be demonstrating their newly released online ordering features during HITEC to showcase how hoteliers can boost F&B revenue by up to 40%.
Sevenrooms Consumer Data Unveils How Guests Are Discovering And Booking Restaurants
SevenRooms, a guest experience and retention platform for the hospitality industry, released its latest consumer report, “2023 Dining Discovery & Booking Report,” highlighting how guests discover new restaurants and book reservations. One thing is clear – diners are utilizing many channels for discovery - from word of mouth to a variety of online chan nels. Nearly two-thirds (61%) of diners hear about or discover new restaurants from friends, family and co-workers, followed by 33% using Google, 29% searching social media for restaurant profiles and 22% discovering through social media influencers or trusted sources. Only a small percentage use third-party platforms such as OpenTable (9%) and Resy (3%) to discover new restaurants.
One Hundred Shoreditch leverages IRIS’ digital platform to boost F&B revenue
One Hundred Shoreditch, part of the international hotel group The Lore Group, has reported significant growth in F&B revenue and operational efficiencies since introducing IRIS’s F&B ordering platform to manage online orders and payments.
Beachy Riding Wave of Record-Breaking First Quarter
Beachy, a leading provider of next-generation solutions and services for the country’s premiere resorts, announced today that Q1 2023 was the strongest quarter in the company’s history. In the first three months of 2023, and just in time for the spring and summer resort season, Beachy signed a record number of four- and five-star properties to its innovative mobile point-of-sale (POS) and amenity booking solutions.
Revolutionizing the Dining Experience: My Menu's New AI-Generated Menu Descriptions
My Menu, the leading provider of digital menu solutions for restaurants, has announced the launch of its new AI-powered menu description generator feature. With this cutting-edge technology, restaurant owners can effortlessly create mouth-watering and enticing menu descriptions that showcase their dishes in the best light possible.
Peckwater Brands acquires competitor eatclever, expands in DACH region
Peckwater Brands, Europe’s largest operator of virtual food brands, has acquired eatclever, the virtual delivery brand market leader in the DACH region (Germany, Austria and Switzerland).
Recap: The Evolution of F&B Businesses Post-COVID
In our regular Shiji Buzz conversations, we explore various hot topics in hospitality technology with a panel of diverse experts from across the industry. Below we share highlights from a recent episode on the changes in F&B post-COVID.
Morongo Casino Resort and Spa Gains Immediate Revenue Boost and Speeds Guest Service by Deploying Agilysys Self-Service Kiosk Software in The Marketplace by Fabio Vivani
ALPHARETTA, GA. — September 28, 2022 — While hotel room night revenue in 2022 is projected to reach $168.4 billion, within one percent of 2019’s pre-pandemic levels, continued staffing shortages are expected to contribute to slower recovery of revenue from food and beverage and other services, according to The American Hotel & Lodging Association 2022 State of the Hotel Industry Report. To accelerate food and beverage revenue recovery, properties such as Morongo Casino Resort and Spa are turning to innovative technology that enables guest self-service dining reservations and payment around-the-clock every day to stimulate increased revenue through additional availability and frictionless service.
Tripadvisor’s 2022 Dining Directory: Top Rated Restaurants in US and Around the World
Tripadvisor, the world's largest travel guidance platform, today announced the next in its community-powered Travelers’ Choice® Awards series: the 2022 Best of the Best Restaurants. Here to help everyone discover all the must-visit restaurants when traveling, Tripadvisor is sharing the top-rated spots across the globe, inclusive of six different subcategories of restaurant types. Discerning diners can peruse the menu of winners here: tripadvisor.com/TravelersChoice-Restaurants.
Reservations, Service And Experience Among Top Motivators Of The Date Night Dining Scene In The U.S.
NEW YORK – As diners rejoin the restaurant scene this summer, American restaurants are faced with new expectations from diners, including those enjoying a date night. Hospitality guest experience and retention platformSevenRooms divulges these findings and more in its new “Date Night Diner Report.”
Silverware POS Delivering Steller Performance at The Fabulous Fox Theatre in St. Louis
Markham, Ontario, July 5, 2022 — Silverware is receiving consistent applause for the performance of its point-of-sale and mobile solutions at The Fabulous Fox Theatre in St. Louis. In addition to hosting Broadway shows, Vegas performers, top pop, rock and comedy concert acts, and classic movies, the famed historical Theatre is home to the Curtain Call Lounge and Stage Left Grille restaurant and has deployed the Silverware point-of-sale solution throughout the 4,500 capacity venue.
Shiji Launches Simplify by Infrasys, A New Point-Of-Sale Solution for Hospitality F&B Businesses in the Americas
Shiji, the hotel technology innovator, is launching Simplify by Infrasys at HITEC Orlando. A new and innovative point of sale solution created for Hospitality F&B businesses in the Americas needing a simple-to-learn and easy-to-manage POS solution.
DELETED: xnPOS partners with SevenRooms to give hotels increased guest insight while generating additional F&B revenue
The xnPOS team is delighted to announce its integration with SevenRooms, a guest experience and retention platform for the hospitality industry. This partnership brings together two operator-focused hospitality platforms to provide hoteliers with deep customer insight to increase revenue and deliver exceptional guest service.
SoftBank-backed Bear Robotics raises $81 mln for waitering robot rollout
SoftBank Group Corp-backed food service robot startup Bear Robotics has raised $81 million in a Series B funding round with investors that include Cleveland Avenue, a venture capital firm founded by a former McDonalds chief executive.
Mews Acquires POS Innovator Bizzon for Seamless Guest Payments in Hospitality
Mews, the industry hospitality cloud, has today announced the acquisition of Bizzon, an innovator of POS software, to expand its fintech offering to hotels and their F&B teams. The Bizzon POS product family will become part of the Mews Payments product line.
How the restaurant and food services must adapt to serve a new guest experience in the 2020s
The guest experience and serving the best possible version of that has always been the restaurant and food services industry’s central mission. As much as the technology changes radically, some of the primary elements of a great guest experience remains the same. The real question is how technology intersects with perceptions and expectations around what a great guest experience in restaurants and food services should be. What’s the present state, and what will it likely be in the future?
Oracle Deals an Ace in the Hole for Casino Group in Historic Downtown Vegas
For both the oldest to the newest casinos in downtown Las Vegas, prioritizing the guest experience is always the smartest bet. Derek and Greg Stevens, the brothers who own The D Las Vegas, Golden Gate Hotel & Casino and the soon-to-open Circa Resort & Casino are doubling down on this idea, using Oracle to modernize each casino to deliver an exceptional and safer guest experience that uniquely blends the vintage Vegas feel with contemporary expectations.
Shifting ahead of the curve when re-opening your F&B business with the right technology
Staying ahead in the competitive world of hospitality is already tough, let alone while recovering from a global pandemic. 65% of point-of-sale (POS) purchasing decisions are impacted by the opportunity to add new functionalities, features, or modules to their POS software so hospitality businesses must provide customers with best in class technology and premium services.
Riegel Linen Management Team Grows
Riegel Linen LLC ("Riegel") announces the hiring of Jeremiah Johnson as President. Johnson brings an extensive background in operations, supply chain management and acquisitions.