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Opinion Articles

Opinion Article

Top 10 Procurement Strategies Every Hospitality Leader Should Know in 2025

The hospitality procurement sector is undergoing a remarkable transformation, accelerated by technological advancements, heightened sustainability demands, and the pressing imperative for operational efficiency. In 2025, procurement leaders must not only adapt but also innovate to maintain a competitive edge. In this dynamic environment, ten pivotal procurement trends warrant the close attention of hospitality professionals, alongside strategic recommendations for their effective implementation.

Johannes Vocke
By Johannes Vocke, Chief Financial Officer, FutureLog AG
Opinion Article

Hospitality Procurement Trends: What's In and What's Out in 2025

The hospitality industry is continuously evolving, significantly influencing operations and guest experiences. Comparing procurement trends in the hospitality industry from 2024 to 2025 shows that procurement is no longer just an operational task. It has become a crucial part of driving innovation and sustainable growth. Trends like full automation, AI, open access to data, and strategic partnerships with vendors powered by P2P solutions are improving efficiency and creating value in new and transformative ways.

Johannes Vocke
By Johannes Vocke, Chief Financial Officer, FutureLog AG
HN Original
Opinion Article

Reducing the Hidden Costs of Tail Spend in Hotel Procurement

For those not directly involved in purchasing decisions or analysis, the concept of ‘tail spend’ may be a foreign or seldom discussed term. For hotel procurement officers, it’s often the bane of their existence. That’s why we’re keenly interested in platforms and systems like Amazon Business that can help hotel teams mitigate the challenges of tail spend that purchasing managers contend with each and every day.

By Adam Mogelonsky, Partner, Hotel Mogel Consulting Limited
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The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 
Mews
Opinion Article

Remembering Bob Gilbert For His Humanity

Ever since I got the news of the passing of Bob Gilbert, HSMAI’s President and CEO for 30 years, I have found both comfort and inspiration in the tributes that others have shared on social media, LinkedIn, and the tribute wall set up in his honor. I have loved reading about all he accomplished in his career, first on the hotel management side, then by rescuing HSMAI and leading it to its enormous successes.

Doug Kennedy
By Doug Kennedy, President of the Kennedy Training Network, Kennedy Training Network (KTN)
Opinion Article

Learn-by-Going: Study Abroad in Thailand

When I signed up for the 2024 Thailand Collins College Study Abroad Program, I did not anticipate a life-changing experience. I had no expectations beyond learning how to cook Thai food in Thailand for course credits, and I had not researched much about studying abroad before the trip. However, during my time at Rajamangala University of Technology Thanyaburi (RMUTT), I immersed myself in Thai culture, gained new insights into the hospitality industry, and broadened my global perspective in a new environment. Participating in this study abroad program has significantly contributed to my academic journey, professional development, and personal growth.

Linchi KwokCecilyah New
By Linchi Kwok and Cecilyah New
Opinion Article

The UN Pact For The Future – And Its Impact On The Hospitality Sector

The UN just introduced its Pact for the Future, and we examine [with the help of ai] its potential impact on the hospitality sector, primarily through its focus on sustainable development, climate action, technological innovation, and social inclusivity. Here's an analysis of how various elements of the pact could affect the industry:

Terence Ronson
By Terence Ronson, Founder & Managing Director, Pertlink Limited
Opinion Article

Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?

Even though artificial intelligence has been a part of our lexicon for more than seventy years, artificial intelligence remains the latest bright shiny thing. Businesses large and small feel compelled to incorporate artificial intelligence into their company descriptions even with a limited understanding of what artificial intelligence is, or how it could help their business. Hotels and hotel companies are no different; just take a look at the online newsletters and announcements hitting your mailbox; it’s a rare day that a hotel company doesn’t announce that it is incorporating artificial intelligence into their business, whether to increase guest satisfaction, offer new services, improve reservations, or any of a variety of reasons.

Robert Braun
By Robert Braun, Partner, Jeffer Mangels Butler & Mitchell, LLP, JMM
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Why Hospitality Net Leads B2B in Hospitality

Learn what makes us the industry-leader in what we do.
Hospitality Net
Opinion Article

Onto The Hill, Into a New Chapter: My LAS/Hotels on the Hill Experience

This was the main thought I had when looking to attend AH&LA’s Legislative Action Summit in DC (Hyatt Regency at Capitol Hill). It came at a time when I had left the hotel industry, wondering if I had hit my ceiling and didn’t know my path forward. I enjoyed working in hotels but told myself I’d try food and beverage in other avenues, to see if there was something I enjoyed. But during that time away there was something pulling me to keep researching, keep watching, and I discovered the Under 30 Gateway Group, a group dedicated to connecting young and aspiring professionals in the hotel space.

Andrew Hopson
By Andrew Hopson, Food and Beverage Leader, Andrew Hopson
United States
Opinion Article

ADA Defense Lawyer: How to Respond to a Lawsuit filed by The Reddy Law Firm for Violation of the Unruh Civil Rights Act, California Disabled Persons Act, or ADA

An offshoot of the well-established Potter Handy firm, The Reddy Law Firm is quickly becoming known for its aggressive pursuit of claims under the California Unruh Civil Rights Act and the California Disabled Persons Act. These lawsuits, often referencing the Americans with Disabilities Act (ADA), are primarily filed by serial plaintiffs who challenge businesses on a variety of accessibility issues, from parking and entrances to sales counters.

Stuart Tubis
By Stuart Tubis, Lawyer, JMM
California, United States