External Articles

The Trouble with Background Checks | businessweek.com

Background screening has become a highly profitable corner of the HR world. At the screening division of First Advantage (FADV), based in Poway, Calif., profits soared 47% last year, to $29 million; revenue grew 20%, to $233 million. HireRight (HIRE), based in Irvine, Calif., reported that earnings jumped 44%, to $9 million, last year on revenues of $69 million. To grab a piece of this growing market, Reed Elsevier Group (RUK), the Anglo-Dutch information provider, agreed to acquire ChoicePoint...

Hard Slog Cafe | Unprecedented Demand for TAFE's Ryde Campus | smh.com.au

The silence was deafening. "Who can name a restaurant or a cafe," probed the teacher, "that they visit regularly and believe is doing a good job?" From the 11 assembled students, not a groan nor a whimper; just some scratching of heads and shuffling of feet. Definitely not the most promising of signs from a class full of would-be restaurateurs. If cooking is the new rock'n'roll then it's all music to TAFE NSW's ears - or, more to the point, its burgeoning enrolments. Janet Elms-Smith, who heads the courses at TAFE's Ryde Campus, reports unprecedented demand for its courses, particularly from students with no hospitality background.

Amid downturn, workers find a haven in hotels | boston.com

Step aside, employee of the year. Embassy Suites Boston at Logan Airport now names five outstanding workers a year - plus it throws big parties for the honorees and their families. more stories like thisManagement is hoping to strengthen the hotel's bond with its rank-and-file workers at a time when they're being hotly pursued by others on Boston's growing list of hotels.

9 Five-star hotels join tourism industry Emiratisation | ameinfo.com

Mr. Khalid Bin Sulayem, Director General of DTCM addressing the graduation ceremony of 10th batch of Maharat highlighted the significance of the program for capacity building of the national youth for their absorption in the tourism and hospitality industry. With the adequate training and awareness creation, he said the number of UAE Nationals working in Hotels jumped from 15 in 2002 to 723 now, largely as the result of a job-linked training scheme being conducted by the Dubai Department of Tourism and Commerce Marketing (DTCM). Mr. Bin Sulayem said the Emiratisation is part of the DTCM strategy.

Thailand's Famed Oriental Hotel Accused Of Defaming Another Luxury Hotel | Iht.com

Bangkok's famed Oriental hotel is embroiled in a defamation suit filed by a competitor, highlighting the back-stabbing and animosity that thrives behind the scenes at some of the world's top luxury establishments. The lawsuit was filed Jan. 17 but only made public Tuesday, a day after The Oriental's general manager appeared at the Bangkok Criminal Court for a preliminary hearing. Kurt Wachtveitl, the general manager, is accused of defaming Bangkok's lebua hotel in an internal memo warning that the competitor was on the prowl for qualified hotel staff.

What is the Salary for a Hotel Manager? | payscale.com

Name: Daniel Edward Craig. What is the salary for a hotel manager? What are the primary duties of hotel managers? These questions and many more are answered in our interview with Hotel General Manager Daniel Craig. In this Salary Story, he told us all about being a hotel manager and the duties of hotel manager professionals. He also spoke about how to become a good hotel manager, factors that affect a hotel general manager salary, hotel general manager jobs and how to build a hotel manager career. Check in today for this interesting profile.

Marriott Family Values | The $11-billion Hotel Chain Reflects Its Founding Family's Values, Says Fortune's Marc Gunther | cnn.com

In 1927, J. Willard Marriott and new bride, Alice, opened a nine-stool root beer stand in Washington, D.C. It grew into a restaurant chain called Hot Shoppes and much later became a hotel company. Their son Bill Marriott worked in the kitchen as a young man. Last week, to celebrate the 80th anniversary of the $11.5-billion-year Marriott Corp., Bill Marriott returned to the kitchen - this time as a volunteer, to prepare food for Washington's poor people at a nonprofit called the DC Central Kitchen. He was joined by about 25 Marriott employees. (You can watch Bill Marriott in a corporate video of the event on YouTube.)

Michels To Take On Role At Easyjet | caterersearch.com

Hilton Hotel boss David Michels will become a non-executive director of airline easyJet from 6 March. The Hilton Group chief executive is thought to be in-line to pocket around £9m after the company’s takeover by American-owned Hilton Hotels Corporation (HCC). Michels is joining HCC in a consultancy role once the deal completes to help integrate the two businesses, following December’s £3.3b reunification.

Michels To Check Out At Hilton | timesonline.com

DAVID MICHELS will quit as chief executive of Hilton Group when the British leisure and betting operator completes a £3.6 billion deal to sell its hotels to American sister company Hilton Hotels Corporation. Michels, 58, has been at the Hilton helm since 1999, when it acquired rival Stakis, where he had been chief executive. He views the sale of the hotel empire as a landmark deal and feels it would be an appropriate time to step down. The company will be left as a betting group through its ownership of the bookmaker Ladbrokes.

Rethinking Company Loyalty | workingknowledge.hbs.edu

Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, the lifetime contract expired long ago, and your people—especially your best people—are more likely to display loyalty to their careers than to you, their employer. The very nature of the relationship between employers and employees has undergone a fundamental shift: Today, workers not only don't expect to work for decades on end for the same company, but they don't want to. They are largely disillusioned with the very idea of loyalty to organizations. But, at the same time, they don't really want to shift employers every two to three years for their entire careers. Similarly, companies would grind to a halt if they had to replace large portions of the workforce on a similar schedule.

Onus On Housekeepers As Hotel Amenities Rise | philly.com

Hotel chains are rolling out super-thick mattresses, mountains of new pillows, extra sheets and hefty duvet covers in a competition to create the most restful sleep experience. Even budget chains are joining the fray, upgrading rooms with a rainbow of soaps, shampoos, teas and specialty coffees. But the effects of this pillow fight have strained the nerves and backs of one group: the housekeepers who restore the rooms to pristine condition every day.

Disney Internships Draw Students, Grumbles | usatoday.com

Each year, 8,000 students come to Disney World to work as six-month college interns in one of the largest internship programs in the country. The interns make up a significant portion of Disney World's 55,000-person work force. They learn about customer service and absorb Disney's hospitality culture.