LA City Council voted 9-6 to potentially postpone the $30/hr minimum wage for hotel and airport workers from 2028 to 2030, amid pressure from businesses threatening to repeal the city's gross receipts tax.
Survey of 500 hospitality CHROs finds only 16% have executives who view HR as strategic partners, while 31% cite retention as top workforce risk.
Research on tens of thousands of job applications shows AI-generated cover letters led to lower hiring rates and reduced starting wages as companies lost confidence in application materials.
It’s the summer of the burn-it-down ballot measure in Los Angeles. For the past three months, labor unions and business groups have been locked in a protracted fight over a law, approved by the City Council in May, hiking the minimum wage for hotel employees and workers at Los Angeles International Airport to $30 per hour by 2028.
Neil Jacobs, CEO of Six Senses, has teased the launch of a new business as he prepares to step back from his role at Six Senses after more than 13 years.
The majority of hospitality workers believe there is a stigma around mental health across the industry. But self-care and therapy isn’t enough to solve the issue when 51% of hospitality workers say their job is stress-inducing most or all of the time.
The hospitality workers' union UNITE HERE has endorsed Vice President Kamala Harris for president, a rejoinder to Republican Donald Trump's effort to woo restaurant and hotel workers by promising to make their tips tax-free.
The hotel industry says it’s having trouble finding workers. A new survey by the American Hotel and Lodging Association revealed that more than three quarters of its members were having trouble hiring all the people they need to run their businesses, the industry trade group announced Monday.
The May/June issue of HOTELS Magazine featured a special report focused on women in hospitality. The idea of a piece devoted to underscoring the achievements of women is in and of itself a cynical pursuit: It’s 2024 and we are still penning stories and posting Q&As that illustrate the inequity that still exists, particularly in the corporate ranks. Here’s the reason we still do: If we stopped, it means the gap has not just closed but been sealed. And that’s not the case: According to gender wage gap statistics, put out recently by Forbes, women earn an average of 16% less than men. For every dollar earned by men, women earned 84 cents.
In a smart restaurant on the edge of Lausanne, a young woman from Cannes is attempting to open a bottle of Laurent-Perrier Cuvée Rosé. Watching from the middle of the dining room, which has views of the Alps across Lake Geneva, is Eric Iunker, a lecturer whose eyebrows seem to be permanently raised.
If you’re planning to go into the hospitality industry, the pathway is increasingly going to involve some sort of familiarity with AI. That’s one of the key messages in “Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses,” a new book by hospitality professor Rachel J.C. Fu. In the following Q&A, Fu discusses how the hospitality jobs of the future will rely more and more on technology to provide a pleasant guest experience.
ChatGPT is only the tip of the artificial intelligence (AI) iceberg. There are hundreds, if not thousands, of new AI tools released every month and they’re automating almost every task humans can do, only better. For some people it’s exciting, while for others who see themselves as vulnerable, it feels like they’re an unwilling star in an ominous episode of Black Mirror.
Brenda Mendoza was born and raised in Los Angeles’ Koreatown, just a 10-minute drive from the upscale JW Marriott hotel where she’s been working for 14 years.
While a lot has been written about the significant motherhood bias women face in the workplace, little has been discussed about the challenges faced by childfree women. By the time I was in college, I knew that having children would not be my path; it wasn’t something I wanted to do 1000% with my heart and soul, and I felt that’s what it would take for me to be a good parent. When I began working, I thought being childfree would benefit my career, as I could focus my energy on my work, but soon discovered, it was more complicated.
From researching hospitality masters degrees during lockdown deep in the French countryside to beginning his career in Dubai’s towering, sail-like Burj Al Arab Jumeirah hotel, Thibault Dumas has been on a steep learning curve. Now a revenue management executive at the hotel — at 1,053ft one of the tallest in the world —
The workforce will be very different by the end of the decade as the pace of innovation and technological disruption accelerates. To deliver transformation and growth, business leaders must reappraise the skills they need and their approach to retaining and developing their existing workforce, and create a culture of innovation to embrace the potential of artificial intelligence (AI).
Rob Goldstein, CEO and chairman of Las Vegas Sands Corp., was last year’s best-compensated public hotel company CEO, collecting $40 million. The second-most was Patrick Pacious, president and CEO of Choice Hotels International, who earned $27 million in total compensation.
Even when employers are acting with the best of intentions, they can make mistakes that could get them in trouble with wage and hour laws.
The pandemic had a massive ripple effect on jobs throughout the hospitality industry. Travel restrictions and social distancing brought business and recreational travel to a standstill. The industry has been slow to recover, partly due to Zoom and other teleconferencing services supplanting many forms of business travel. Hotels laid off and furloughed employees in record numbers to cut costs during the pandemic. Now 97% of hotels report
hertelier started as an idea and a "pandemic project" in March of 2021, and in just two years the platform has morphed into a movement, community, and source of inspiration and learning for women (and men!) in hospitality. What began as a hunch, that women were craving content relevant to them and their careers, has proven, in fact, to be a NEED.