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Beyond Price: The Future of Hotel Upselling and Cross-Selling

In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views ...

Hospitality Net
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Beyond Price: The Future of Hotel Upselling and Cross-Selling 5 November 2025Insiders HntvHospitality Net
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Emailing at the Right Tempo for Fewer Cart Abandonments and More Winbacks

Email fatigue is a growing challenge for hotel marketers, as overwhelmed consumers increasingly tune out impersonal, high-frequency messages. In this interview for the Direct Booking Mastery Certification, Jonathan Holcomb, VP of Commercial Strategy...

Revinate, Inc.
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Emailing at the Right Tempo for Fewer Cart Abandonments and More Winbacks30 July 2025Insiders HntvRevinate, Inc.
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HITEC Rewind: Tim Hansen on the Rise of Unified Tech Ecosystems in Hospitality

At HITEC 2025, Tim Hansen, VP of Sales at Agilysys, explains how the company’s 19% revenue growth is being fuelled by its unified software ecosystem and a new appetite among hoteliers for fewer vendors and more integration. Hansen shares how a singl...

Agilysys, Inc.
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HITEC Rewind: Tim Hansen on the Rise of Unified Tech Ecosystems in Hospitality10 July 2025Solution providers HntvAgilysys
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HITEC Rewind: IDeaS on Spotlight, AI Fluency, and the Future of Revenue Strategy

Klaus Kohlmayr, Chief Evangelist and Development Officer at IDeaS, joined us at HITEC 2025 to discuss Spotlight, the company"s new solution bridging the gap between revenue and marketing teams. Klaus explained how unified data, AI-powered decision-m...

IDeaS a SAS company
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HITEC Rewind: IDeaS on Spotlight, AI Fluency, and the Future of Revenue Strategy 8 July 2025Solution providers HntvIDeaS
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HITEC Rewind: Duetto’s David Woolenberg on Profit Intelligence and the Evolving Role of the Revenue Manager

In this HITEC 2025 interview, David Woolenberg, former CEO and President of Duetto, introduces the company"s new Revenue and Profit Operating System (RPOs), a holistic framework that combines Duetto"s established revenue management tools with profit...

Duetto
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HITEC Rewind: Duetto’s David Woolenberg on Profit Intelligence and the Evolving Role of the Revenue Manager 1 July 2025Solution providers HntvDuetto
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HITEC Rewind: RMS CEO Adam Seskis on Embedded Payments, Tailored Platforms, and AI as a Strategic Enabler

At HITEC 2025, Adam Seskis, CEO of RMS, shared how the company is scaling its property management platform across diverse markets while staying deeply customer-centric. Following an investment by Advent Partners, RMS is expanding in North America an...

RMS
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HITEC Rewind: RMS CEO Adam Seskis on Embedded Payments, Tailored Platforms, and AI as a Strategic Enabler30 June 2025Solution providers HntvRMS
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HNtv INSIDERS: Mastering Conversions: Crafting an Omnichannel Booking Journey

In this conversation with Jason Pirock, Head of Marketing at Springboard Hospitality, a premier third-party hotel management company, we discuss how properties and hotel brands can use a customer data platform (CDP) to increase conversions within th...

Hospitality Net
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HNtv INSIDERS: Mastering Conversions: Crafting an Omnichannel Booking Journey13 August 2024Insiders HntvHospitality Net