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Beyond Price: The Future of Hotel Upselling and Cross-Selling

In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views ...

Hospitality Net
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Beyond Price: The Future of Hotel Upselling and Cross-Selling 5 November 2025Insiders HntvHospitality Net
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HITEC Rewind: Shiji Group’s Natalie Kimball on the Data Behind AI, Control, and the China Opportunity

Natalie Kimball, Vice President of Strategic Accounts for Americas and EMEA at Shiji Group, joined us at HITEC 2025 to discuss why hospitality cannot rely on AI unless the underlying data is correct. She highlighted Shiji"s comprehensive content too...

Shiji Group
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HITEC Rewind: Shiji Group’s Natalie Kimball on the Data Behind AI, Control, and the China Opportunity 9 July 2025Solution providers HntvShiji
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HITEC Rewind: Revinate CMO Karen Stephens on Voice, Personalisation and AI’s Role in Hospitality

At HITEC 2025, we spoke with Karen Stephens, Chief Marketing Officer at Revinate, about how recent leadership changes are driving innovation at the company. Karen highlighted the relaunch of their Customer Data Platform, new AI tools supporting voic...

Revinate, Inc.
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HITEC Rewind: Revinate CMO Karen Stephens on Voice, Personalisation and AI’s Role in Hospitality 8 July 2025Solution providers HntvRevinate, Inc.
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HITEC Rewind: Phunware on Mobile Engagement and AI in Hospitality

At HITEC 2025 in Indianapolis, we spoke with Jeremy Krol, COO of Phunware, about how mobile technology and AI are reshaping guest interactions in hospitality. Jeremy explained how Phunware"s platform enhances the guest experience by combining brande...

Phunware Inc.
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HITEC Rewind: Phunware on Mobile Engagement and AI in Hospitality 7 July 2025Solution providers HntvPhunware Inc.
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HITEC Rewind: Canary Technologies’ Harman Narula on Using AI to Drive Revenue and Guest Experience

At HITEC 2025, Harman Narula, CEO of Canary Technologies, introduced the company"s new suite of AI solutions, including voice, messaging, and upselling tools. In our conversation, he explained how Canary"s AI products help hotels answer every call, ...

Canary Technologies
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HITEC Rewind: Canary Technologies’ Harman Narula on Using AI to Drive Revenue and Guest Experience 6 July 2025Solution providers HntvCanary Technologies
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HITEC Rewind: Floor Bleeker on AI Agents, Robotics, and Replacing the Hotel Tech Stack

At HITEC 2025, tech strategist Floor Bleeker offered a sharp view into the future of AI in hospitality. From autonomous agents and robotics to the transformation of the hotel tech stack, he sees AI replacing not just roles, but entire systems like P...

IN2 Consulting
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HITEC Rewind: Floor Bleeker on AI Agents, Robotics, and Replacing the Hotel Tech Stack 3 July 2025Innovators HntvIN2 Consulting
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HITEC Rewind: Hospitality Solutions’ Chris Boyle on Innovation, AI and the Rise of Hotel Commerce Platforms

At HITEC 2025, Chris Boyle, SVP and Chief Business and Strategy Officer at Hospitality Solutions, shared how the company is evolving under its new ownership by TPG. With a strong heritage in distribution and central reservation systems, Hospitality ...

Hospitality Solutions
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HITEC Rewind: Hospitality Solutions’ Chris Boyle on Innovation, AI and the Rise of Hotel Commerce Platforms 2 July 2025Solution providers HntvSabre
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HITEC Rewind: Brian Reeves, Founder and CEO of roomangel Foundation, on AI, Direct Bookings, and the Coming Data Revolution

At HITEC 2025, Brian Reeves, founder and CEO of roomangel Foundation, shared his bold vision for the future of hospitality distribution. In this insightful conversation, Reeves introduced "Hive," a new AI-powered platform built by the not-for-profit...

roomangel Foundation
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HITEC Rewind: Brian Reeves, Founder and CEO of roomangel Foundation, on AI, Direct Bookings, and the Coming Data Revolution 1 July 2025Solution providers Hntvroomangel Foundation
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HITEC Rewind: RMS CEO Adam Seskis on Embedded Payments, Tailored Platforms, and AI as a Strategic Enabler

At HITEC 2025, Adam Seskis, CEO of RMS, shared how the company is scaling its property management platform across diverse markets while staying deeply customer-centric. Following an investment by Advent Partners, RMS is expanding in North America an...

RMS
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HITEC Rewind: RMS CEO Adam Seskis on Embedded Payments, Tailored Platforms, and AI as a Strategic Enabler30 June 2025Solution providers HntvRMS
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EHL Innovation Rewind: Lucas Nottaris on Agentic Systems, Human-Centered Personalization, and the Future of Consent

Hospitality Net was the official Media Partner for EHL’s Open Innovation Summit, where we had the opportunity to interview some of the event’s most forward-thinking speakers. In this conversation, we spoke with Lucas Nottaris, Partner at Visium, abo...

Visium
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EHL Innovation Rewind: Lucas Nottaris on Agentic Systems, Human-Centered Personalization, and the Future of Consent10 June 2025Innovators HntvVisium