Chatbots, Robotics & AI Filter Video Beyond Price: The Future of Hotel Upselling and Cross-Selling In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views ... Hospitality Net More videos in Insiders More videos in HntvMore in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AI Video ITB Rewind: Cendyn on AI, Chat Agents, and the Future of Hospitality Tech At ITB, Michael Bennett, President of Cendyn, stood with Hospitality Net"s Simone Puorto for a dynamic discussion on the rapid adoption of AI in hospitality. From AI-powered call center agents to machine learning-driven CRM and revenue strategies, C... Cendyn™ More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI Video ITB Rewind: Cendyn on AI, Automation, and the Future of Hospitality Tech At ITB, Chris Egan, VP of Product and Strategy at Cendyn, sat down with Hospitality Net’s Simone Puorto to discuss the real-world applications of AI in hospitality. While AI often makes headlines for its guest-facing capabilities, Egan highlights ho... Cendyn™ More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI Video ITB Rewind: Cloudbeds and the Future of Predictive Hospitality with AI At ITB, Adam Harris, CEO and co-founder of Cloudbeds, sat down with Hospitality Net’s Simone Puorto to discuss how AI is reshaping hospitality—not just as a tool, but as a transformative force. Cloudbeds is taking a bold step forward, combining reve... Cloudbeds More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI Video ITB Rewind: Oracle Hospitality on AI, Tech Silos, and the Future of Hotel Operations At ITB, Tanya Pratt, VP of Strategy and Product Management at Oracle Hospitality, sat down with Hospitality Net’s Simone Puorto for a candid discussion about the future of hospitality tech. With a career that started at the front desk, Pratt has a d... Oracle Hospitality More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI Video ITB Rewind: Infor’s Alan Young on Data Fluency, AI, and the Future of Hospitality At ITB Berlin, Alan Young, VP of Hospitality Strategy at Infor, sat down to discuss the company’s latest advancements in AI-driven revenue management and conversational data analytics. Infor is tackling one of the industry’s biggest challenges—turni... Infor More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI Video ITB Rewind: Rik van Leeuwen on Personalization, AI, and the Future of Hotel Data At ITB Berlin, Rik van Leeuwen, Head of Data Solutions & Customer Success at Ireckonu, discussed how AI and automation are transforming hotel personalization. From predicting guest churn to automating engagement and empowering staff with real-time i... Ireckonu More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI HN World Panel Live Rethinking Hospitality in 2025: ‘Alien Intelligence’ and the Rise of Hyper-Personalized Travel In this first ’long-format’ HNtv INSIDERS conversation, Simone Puorto and Adam Mogelonsky explore how artificial - or "alien" intelligence is reshaping hospitality, showing that AI goes far beyond an everyday "tool." From conversational reporting an... Hospitality Net More videos in Insiders More videos in Hntv More videos in LiveMore in this category Chatbots, Robotics & AI Video HNtv INSIDERS: Contextualizing AI: How an AI-powered Staff Interface Improves Guest Experience As the closing part for the Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two s... Hospitality Net More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI Video HNtv INSIDERS: What are the most significant challenges hotel groups face in adopting AI technologies? As artificial intelligence (AI) technology becomes more pervasive in hospitality, the industry’s potential to transform guest experiences and operational efficiency grows significantly. In the latest Hospitality Net Insider video, Bojan Pavicic, Dir... Hospitality Net More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI The Hotel Yearbook 2025 - Tech Edition Navigating Current Innovation and Future Breakthroughs Explore Your content on Hospitality Net? Hospitality Net membership explained
Video Beyond Price: The Future of Hotel Upselling and Cross-Selling In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views ... Hospitality Net More videos in Insiders More videos in HntvMore in this category Revenue ManagementMore in this category Digital MarketingMore in this category Chatbots, Robotics & AI
Video ITB Rewind: Cendyn on AI, Chat Agents, and the Future of Hospitality Tech At ITB, Michael Bennett, President of Cendyn, stood with Hospitality Net"s Simone Puorto for a dynamic discussion on the rapid adoption of AI in hospitality. From AI-powered call center agents to machine learning-driven CRM and revenue strategies, C... Cendyn™ More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI
Video ITB Rewind: Cendyn on AI, Automation, and the Future of Hospitality Tech At ITB, Chris Egan, VP of Product and Strategy at Cendyn, sat down with Hospitality Net’s Simone Puorto to discuss the real-world applications of AI in hospitality. While AI often makes headlines for its guest-facing capabilities, Egan highlights ho... Cendyn™ More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI
Video ITB Rewind: Cloudbeds and the Future of Predictive Hospitality with AI At ITB, Adam Harris, CEO and co-founder of Cloudbeds, sat down with Hospitality Net’s Simone Puorto to discuss how AI is reshaping hospitality—not just as a tool, but as a transformative force. Cloudbeds is taking a bold step forward, combining reve... Cloudbeds More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI
Video ITB Rewind: Oracle Hospitality on AI, Tech Silos, and the Future of Hotel Operations At ITB, Tanya Pratt, VP of Strategy and Product Management at Oracle Hospitality, sat down with Hospitality Net’s Simone Puorto for a candid discussion about the future of hospitality tech. With a career that started at the front desk, Pratt has a d... Oracle Hospitality More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI
Video ITB Rewind: Infor’s Alan Young on Data Fluency, AI, and the Future of Hospitality At ITB Berlin, Alan Young, VP of Hospitality Strategy at Infor, sat down to discuss the company’s latest advancements in AI-driven revenue management and conversational data analytics. Infor is tackling one of the industry’s biggest challenges—turni... Infor More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI
Video ITB Rewind: Rik van Leeuwen on Personalization, AI, and the Future of Hotel Data At ITB Berlin, Rik van Leeuwen, Head of Data Solutions & Customer Success at Ireckonu, discussed how AI and automation are transforming hotel personalization. From predicting guest churn to automating engagement and empowering staff with real-time i... Ireckonu More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI
HN World Panel Live Rethinking Hospitality in 2025: ‘Alien Intelligence’ and the Rise of Hyper-Personalized Travel In this first ’long-format’ HNtv INSIDERS conversation, Simone Puorto and Adam Mogelonsky explore how artificial - or "alien" intelligence is reshaping hospitality, showing that AI goes far beyond an everyday "tool." From conversational reporting an... Hospitality Net More videos in Insiders More videos in Hntv More videos in LiveMore in this category Chatbots, Robotics & AI
Video HNtv INSIDERS: Contextualizing AI: How an AI-powered Staff Interface Improves Guest Experience As the closing part for the Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two s... Hospitality Net More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI
Video HNtv INSIDERS: What are the most significant challenges hotel groups face in adopting AI technologies? As artificial intelligence (AI) technology becomes more pervasive in hospitality, the industry’s potential to transform guest experiences and operational efficiency grows significantly. In the latest Hospitality Net Insider video, Bojan Pavicic, Dir... Hospitality Net More videos in Insiders More videos in HntvMore in this category Chatbots, Robotics & AI