Information Technology Filter Video Shiji’s Aleksander Ludynia on Hotel Cybersecurity in 2025 Cybersecurity in hospitality is becoming more dangerous, with hotels especially exposed due to sensitive data and increasingly complex systems. Aleksander Ludynia, Chief Security Officer at Shiji Group, explains that the greatest risk often lies wit... Shiji Group More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Safety & Security Video HITEC Rewind: Tripleseat’s Whitney Spratt on Efficiency, Automation, and Keeping Hospitality Human At HITEC 2025, Whitney Spratt, General Manager of the Hotels Division at Tripleseat, shared how her team is delivering record growth, driven by word-of-mouth, customer-centric product development, and a commitment to empowering hospitality teams thr... Tripleseat More videos in Innovators More videos in HntvMore in this category Information TechnologyMore in this category InnovationMore in this category Guest Experience Video HITEC Rewind: Tim Hansen on the Rise of Unified Tech Ecosystems in Hospitality At HITEC 2025, Tim Hansen, VP of Sales at Agilysys, explains how the company’s 19% revenue growth is being fuelled by its unified software ecosystem and a new appetite among hoteliers for fewer vendors and more integration. Hansen shares how a singl... Agilysys, Inc. More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Revenue Management Video HITEC Rewind: Shiji’s Ryan King on Why Experience Is the New Currency in Hospitality At HITEC 2025, Ryan King, Senior Vice President for the Americas at Shiji Group, discussed why guest experience is measurable, and why it matters more than ever. He explained how tools like the Guest Review Index (GRI) allow hoteliers to detect oper... Shiji Group More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Reputation ManagementMore in this category Guest Experience Video HITEC Rewind: Shiji Group’s Natalie Kimball on the Data Behind AI, Control, and the China Opportunity Natalie Kimball, Vice President of Strategic Accounts for Americas and EMEA at Shiji Group, joined us at HITEC 2025 to discuss why hospitality cannot rely on AI unless the underlying data is correct. She highlighted Shiji"s comprehensive content too... Shiji Group More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Chatbots, Robotics & AI Video HITEC Rewind: IDeaS on Spotlight, AI Fluency, and the Future of Revenue Strategy Klaus Kohlmayr, Chief Evangelist and Development Officer at IDeaS, joined us at HITEC 2025 to discuss Spotlight, the company"s new solution bridging the gap between revenue and marketing teams. Klaus explained how unified data, AI-powered decision-m... IDeaS a SAS company More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Revenue Management Video HITEC Rewind: Revinate CMO Karen Stephens on Voice, Personalisation and AI’s Role in Hospitality At HITEC 2025, we spoke with Karen Stephens, Chief Marketing Officer at Revinate, about how recent leadership changes are driving innovation at the company. Karen highlighted the relaunch of their Customer Data Platform, new AI tools supporting voic... Revinate, Inc. More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category InnovationMore in this category Chatbots, Robotics & AI Video HITEC Rewind: HFTP President Justin Taillon on AI, Education and the Future of Guestrooms At HITEC 2025 in Indianapolis, Justin Taillon, President of HFTP, shared his perspective on what made this year"s event exceptional. He discussed the strong exhibitor feedback, the popularity of AI-focused education sessions, and the diversity of th... Hospitality Financial and Technology Professionals (HFTP) More videos in Innovators More videos in HntvMore in this category Information TechnologyMore in this category Events & Conferences Video HITEC Rewind: Phunware on Mobile Engagement and AI in Hospitality At HITEC 2025 in Indianapolis, we spoke with Jeremy Krol, COO of Phunware, about how mobile technology and AI are reshaping guest interactions in hospitality. Jeremy explained how Phunware"s platform enhances the guest experience by combining brande... Phunware Inc. More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category CRM & LoyaltyMore in this category Chatbots, Robotics & AI Video HITEC Rewind: Ira Vouk on AI, Tech Silos, and the 2025 Hotel Yearbook In this HITEC 2025 interview, Ira Vouk, Editor-in-Chief of the Hotel Yearbook – Technology Edition, shares insights into the 2025 publication and why AI might finally help the hotel industry break free from legacy tech silos. She discusses the chall... Ira Vouk Hospitality 2.0 Consulting More videos in Innovators More videos in HntvMore in this category Information Technology The Hotel Yearbook 2025 - Tech Edition Navigating Current Innovation and Future Breakthroughs Explore Your content on Hospitality Net? Hospitality Net membership explained
Video Shiji’s Aleksander Ludynia on Hotel Cybersecurity in 2025 Cybersecurity in hospitality is becoming more dangerous, with hotels especially exposed due to sensitive data and increasingly complex systems. Aleksander Ludynia, Chief Security Officer at Shiji Group, explains that the greatest risk often lies wit... Shiji Group More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Safety & Security
Video HITEC Rewind: Tripleseat’s Whitney Spratt on Efficiency, Automation, and Keeping Hospitality Human At HITEC 2025, Whitney Spratt, General Manager of the Hotels Division at Tripleseat, shared how her team is delivering record growth, driven by word-of-mouth, customer-centric product development, and a commitment to empowering hospitality teams thr... Tripleseat More videos in Innovators More videos in HntvMore in this category Information TechnologyMore in this category InnovationMore in this category Guest Experience
Video HITEC Rewind: Tim Hansen on the Rise of Unified Tech Ecosystems in Hospitality At HITEC 2025, Tim Hansen, VP of Sales at Agilysys, explains how the company’s 19% revenue growth is being fuelled by its unified software ecosystem and a new appetite among hoteliers for fewer vendors and more integration. Hansen shares how a singl... Agilysys, Inc. More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Revenue Management
Video HITEC Rewind: Shiji’s Ryan King on Why Experience Is the New Currency in Hospitality At HITEC 2025, Ryan King, Senior Vice President for the Americas at Shiji Group, discussed why guest experience is measurable, and why it matters more than ever. He explained how tools like the Guest Review Index (GRI) allow hoteliers to detect oper... Shiji Group More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Reputation ManagementMore in this category Guest Experience
Video HITEC Rewind: Shiji Group’s Natalie Kimball on the Data Behind AI, Control, and the China Opportunity Natalie Kimball, Vice President of Strategic Accounts for Americas and EMEA at Shiji Group, joined us at HITEC 2025 to discuss why hospitality cannot rely on AI unless the underlying data is correct. She highlighted Shiji"s comprehensive content too... Shiji Group More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Chatbots, Robotics & AI
Video HITEC Rewind: IDeaS on Spotlight, AI Fluency, and the Future of Revenue Strategy Klaus Kohlmayr, Chief Evangelist and Development Officer at IDeaS, joined us at HITEC 2025 to discuss Spotlight, the company"s new solution bridging the gap between revenue and marketing teams. Klaus explained how unified data, AI-powered decision-m... IDeaS a SAS company More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category Property TechnologyMore in this category Revenue Management
Video HITEC Rewind: Revinate CMO Karen Stephens on Voice, Personalisation and AI’s Role in Hospitality At HITEC 2025, we spoke with Karen Stephens, Chief Marketing Officer at Revinate, about how recent leadership changes are driving innovation at the company. Karen highlighted the relaunch of their Customer Data Platform, new AI tools supporting voic... Revinate, Inc. More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category InnovationMore in this category Chatbots, Robotics & AI
Video HITEC Rewind: HFTP President Justin Taillon on AI, Education and the Future of Guestrooms At HITEC 2025 in Indianapolis, Justin Taillon, President of HFTP, shared his perspective on what made this year"s event exceptional. He discussed the strong exhibitor feedback, the popularity of AI-focused education sessions, and the diversity of th... Hospitality Financial and Technology Professionals (HFTP) More videos in Innovators More videos in HntvMore in this category Information TechnologyMore in this category Events & Conferences
Video HITEC Rewind: Phunware on Mobile Engagement and AI in Hospitality At HITEC 2025 in Indianapolis, we spoke with Jeremy Krol, COO of Phunware, about how mobile technology and AI are reshaping guest interactions in hospitality. Jeremy explained how Phunware"s platform enhances the guest experience by combining brande... Phunware Inc. More videos in Solution providers More videos in HntvMore in this category Information TechnologyMore in this category CRM & LoyaltyMore in this category Chatbots, Robotics & AI
Video HITEC Rewind: Ira Vouk on AI, Tech Silos, and the 2025 Hotel Yearbook In this HITEC 2025 interview, Ira Vouk, Editor-in-Chief of the Hotel Yearbook – Technology Edition, shares insights into the 2025 publication and why AI might finally help the hotel industry break free from legacy tech silos. She discusses the chall... Ira Vouk Hospitality 2.0 Consulting More videos in Innovators More videos in HntvMore in this category Information Technology