Email Is About to Become Your Most Important Customer Interface
Opinion

Email Is About to Become Your Most Important Customer Interface

The hospitality industry has overlooked email and the inbox for too long. While hotels invest resources in websites and social media, email remains one of the most valuable yet underinvested in customer touchpoints. Not only the hotel’s own email ma...

Nick Slavin
Nick Slavin
CEO and Co-Founder at Curacity
Curacity
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Email marketing
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Lodging Industry
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Chatbots, Robotics & AI
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Nick Slavin
by Nick Slavin
2 October 2025CuracityContent Marketing
Email Is About to Become Your Most Important Customer Interface
6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season
Opinion

6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season

When Q4 hits, hotel marketers and sales teams everywhere brace themselves for what can only be described as the “Game of Thrones” of the hospitality world: Budget Season.

Cory Falter
Cory Falter
Partner at Lure Agency | President HSMAI San Diego | Host of the InnSync Show
Lure Agency
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Sales & Marketing
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Guest Experience
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Cory Falter
by Cory Falter
30 September 2025Lure AgencyContent Marketing
6 Hotel Marketing Budget Fixes to Survive (and Thrive) This Budget Season
Trust Issues: Why Hotel Sales Teams Need an AI-Ready Makeover
Opinion

Trust Issues: Why Hotel Sales Teams Need an AI-Ready Makeover

You know what’s wild? For years, hotel sales folks have leaned hard on polished photos of empty ballrooms and panoramic lobby shots. And guess what? It’s not working anymore.

Susan Tucker
Susan Tucker
Partner & COO, The Lure Agency
Lure Agency
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Social Media
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Susan Tucker
by Susan Tucker
27 May 2025Lure AgencyContent Marketing
Trust Issues: Why Hotel Sales Teams Need an AI-Ready Makeover
Marketing’s Evolution: The Revenue-Generating Power of Community in the Connection Economy
Opinion

Marketing’s Evolution: The Revenue-Generating Power of Community in the Connection Economy

Why industry leaders are moving from the traditional marketing playbook in the new community era.

Ivana Johnston
Ivana Johnston
Co-Founder and CEO, Puzzle Partner Ltd.
Puzzle Partner Ltd.
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Ivana Johnston
by Ivana Johnston
2 April 2025Puzzle Partner Ltd.Content Marketing
Marketing’s Evolution: The Revenue-Generating Power of Community in the Connection Economy
Supplier News

Vagabond Inn Launches New Website to Enhance Guest Experience

Vagabond Inn, a renowned hotel chain with properties across the Western United States, has announced the launch of its newly redesigned website, https://www.vagabondinn.com/. This digital transformation marks a significant milestone in the company’s...

Milestone Inc.
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Vagabond Inn Launches New Website to Enhance Guest Experience10 February 2025Milestone Inc.Content Marketing
Vagabond Inn Launches New Website to Enhance Guest Experience
6 Game-Changing Sales Strategies for Hotel Pros in 2025
Opinion

6 Game-Changing Sales Strategies for Hotel Pros in 2025

Ditch the cookie-cutter approach. It’s time to stand out, sell smart, and win big in the year ahead. As someone who lives and breathes the hospitality industry, I’ve seen firsthand how rapidly things are changing. From groundbreaking technologies to...

Cory Falter
Cory Falter
Partner at Lure Agency | President HSMAI San Diego | Host of the InnSync Show
Lure Agency
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Cory Falter
by Cory Falter
6 February 2025Lure AgencyContent Marketing
6 Game-Changing Sales Strategies for Hotel Pros in 2025
Supplier News

2025 Trends Webinar – Futureproofing Your Digital Presence with LLMs, Agents, and Zero-Clicks

We are excited to announce our 2025 Digital Marketing Trends Webinar on January 9, 2025, at 10 AM PT / 1 PM ET. Join Milestone Founder and President, Benu Aggarwal; Bill Hunt, President of Back Azimuth Consulting; and Q&A with Barry Schwartz, CEO of...

Milestone Inc.
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2025 Trends Webinar – Futureproofing Your Digital Presence with LLMs, Agents, and Zero-Clicks 2 January 2025Milestone Inc.Content Marketing
2025 Trends Webinar – Futureproofing Your Digital Presence with LLMs, Agents, and Zero-Clicks
Supplier News

Webinar: Budgeting and Forecasting in the AI Era

Are you getting ready for budgeting and forecasting for 2025? Are you concerned that fewer guests are finding your hotel online? Do you want to learn how to leverage consumer trends, market data, and your historical channel and audience information ...

Milestone Inc.
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Sales & Marketing
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Webinar: Budgeting and Forecasting in the AI Era22 August 2024Milestone Inc.Content Marketing
Webinar: Budgeting and Forecasting in the AI Era