DoubleTree by Hilton Shares a Sweet Treat for National Chocolate Chip Cookie Day: Complimentary Cookies Available Nationwide
Press Release

DoubleTree by Hilton Shares a Sweet Treat for National Chocolate Chip Cookie Day: Complimentary Cookies Available Nationwide

MCLEAN, Va –In celebration of National Chocolate Chip Cookie Day on August 4, DoubleTree by Hilton is once again extending its signature warm welcome to all — from hotel guests to devoted cookie fans, and first-time visitors alike. At any of the nea...

Hilton
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DoubleTree by Hilton Shares a Sweet Treat for National Chocolate Chip Cookie Day: Complimentary Cookies Available Nationwide31 July 2025HiltonCRM & Loyalty
DoubleTree by Hilton Shares a Sweet Treat for National Chocolate Chip Cookie Day: Complimentary Cookies Available Nationwide
How AutoCamp grew loyalty and revenue by focusing on direct bookings
Case Study

How AutoCamp grew loyalty and revenue by focusing on direct bookings

AutoCamp is redefining outdoor hospitality with design-forward accommodations in iconic natural destinations across the U.S. With eight locations — from Yosemite and Zion to the Catskills and Asheville — AutoCamp blends the adventure of camping with...

Revinate, Inc.
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Boutique & Lifestyle
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How AutoCamp grew loyalty and revenue by focusing on direct bookings 7 July 2025Revinate, Inc.CRM & Loyalty
How AutoCamp grew loyalty and revenue by focusing on direct bookings
What Hotels Could Learn from Monks
Opinion

What Hotels Could Learn from Monks

Somewhere along I-94, just less than two hours northwest of Minneapolis/St. Paul, amid Minnesota’s rolling farmlands, spread across twenty-six acres of land adjacent to Lake Sagatagan, sits St. John’s Abbey.

Haydn Kramer
Haydn Kramer
Consultant at Haydn Kramer Consulting LLC
Cayuga Hospitality Consultants
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Haydn Kramer
by Haydn Kramer
30 May 2025Cayuga Hospitality ConsultantsCRM & Loyalty
What Hotels Could Learn from Monks
How Eau Palm Beach Resort & Spa drove $33.5M in direct revenue with smarter email marketing
Case Study

How Eau Palm Beach Resort & Spa drove $33.5M in direct revenue with smarter email marketing

Eau Palm Beach Resort & Spa, a member of Preferred Hotels & Resorts, is a luxury oceanfront property located in Manalapan, Florida. It offers 309 guest rooms and suites, each with a private balcony overlooking either the Atlantic Ocean or lush resor...

Revinate, Inc.
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Luxury Travel
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How Eau Palm Beach Resort & Spa drove $33.5M in direct revenue with smarter email marketing28 May 2025Revinate, Inc.CRM & Loyalty
How Eau Palm Beach Resort & Spa drove $33.5M in direct revenue with smarter email marketing
Supplier News

Hapi and Nemacolin Resort Win the Prestigious 2024 Hospitality Technology Visionary Partnership Award

Today, Hapi, the leading provider of hospitality data and connectivity solutions, announced its work with the Nemacolin Resort, which resulted in winning the prestigious 2024 Hotel Visionary Partnership Award from Hospitality Technology. The Partner...

HAPI (Data Travel, LLC)
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Awards and Accolades
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Hapi and Nemacolin Resort Win the Prestigious 2024 Hospitality Technology Visionary Partnership Award20 November 2024HAPI (Data Travel, LLC)CRM & Loyalty
Hapi and Nemacolin Resort Win the Prestigious 2024 Hospitality Technology Visionary Partnership Award
Opinion

Loyalty Program Membership, Contribution, Liability, and Costs Continue to Grow

Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions. After analyzing publicly available data from five...

Robert Mandelbaum
Robert Mandelbaum
Director of Research Information Services at CBRE Hotels
CBRE Hotels
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Robert Mandelbaum
by Robert Mandelbaum, Rachael Rothman and Christine Bang
4 November 2024CBRE HotelsCRM & Loyalty
CBRE Hotels
Be More Outdoors: World of Hyatt Announces Exclusive Alliance with Under Canvas, the Leader in Upscale Outdoor Hospitality, Adding More Immersive Experiences for Guests and Members
Press Release

Be More Outdoors: World of Hyatt Announces Exclusive Alliance with Under Canvas, the Leader in Upscale Outdoor Hospitality, Adding More Immersive Experiences for Guests and Members

World of Hyatt is inviting guests and members to immerse themselves in memorable outdoor experiences and stays at Under Canvas’ 13 outdoor resorts, including Under Canvas’ new luxury outdoor resort, ULUM Moab. The new alliance provides members with ...

Hyatt Hotels Corporation
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Lodging Industry
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Be More Outdoors: World of Hyatt Announces Exclusive Alliance with Under Canvas, the Leader in Upscale Outdoor Hospitality, Adding More Immersive Experiences for Guests and Members26 July 2024HyattCRM & Loyalty
Be More Outdoors: World of Hyatt Announces Exclusive Alliance with Under Canvas, the Leader in Upscale Outdoor Hospitality, Adding More Immersive Experiences for Guests and Members
Case Study

Personalization pays off: Hotel Wailea’s strategic win in the direct booking game

Hotel Wailea is Hawaiʻi’s only Relais & Châteaux property and its sole adults-only luxury hotel. Situated 300 feet above the sea with sweeping views of three Hawaiian islands, this lush, tropical enclave was voted #1 hotel in Hawaiʻi by Travel + Lei...

Revinate, Inc.
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Sales & Marketing
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Lodging Industry
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Personalization pays off: Hotel Wailea’s strategic win in the direct booking game 9 July 2024Revinate, Inc.CRM & Loyalty
Personalization pays off: Hotel Wailea’s strategic win in the direct booking game