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How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management
Case Study

How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management

Kris Leszczynski, the Group General Manager of Service Operations at Edwardian Hotels London, faced the challenge of managing a high volume of online reviews across multiple luxury hotels. With over 10-15,000 online reviews received annually, the ta...

MARA Solutions GmbH
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Property Technology
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Reputation Management
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Chatbots, Robotics & AI
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How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management11 September 2024MARA Solutions GmbHChatbots, Robotics & AI
How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management
Case Study

Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI

Transforming the hospitality landscape, HiJiffy pioneers the integration of advanced conversational AI with its Guest Communications Hub, revolutionising how hotels engage with their guests. This case study illustrates the remarkable impact of HiJif...

HiJiffy
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Revenue Management
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Chatbots, Robotics & AI
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Guest Experience
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Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI29 August 2024HiJiffyChatbots, Robotics & AI
Leonardo Hotels save 14,000 hours using HiJiffy’s conversational AI
Case Study

Kabannas surpasses industry average conversion rates 90x with HiJiffy automation.

This case study explores the journey of a UK hotel group, Kabannas, implementing HiJiffy’s conversational AI across its guest journey. This has led to fantastic results, especially when it comes to automating answering incoming queries and boosting ...

HiJiffy
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Revenue Management
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Reputation Management
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Chatbots, Robotics & AI
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Guest Experience
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Kabannas surpasses industry average conversion rates 90x with HiJiffy automation.22 August 2024HiJiffyChatbots, Robotics & AI
Kabannas surpasses industry average conversion rates 90x with HiJiffy automation.
Kora Living’s journey to 60% online check-ins, increased cross-selling, and automating 83% of guest queries with HiJiffy’s conversational AI
Case Study

Kora Living’s journey to 60% online check-ins, increased cross-selling, and automating 83% of guest queries with HiJiffy’s conversational AI

This case study explores the success Kora Living had implementing HiJiffy’s Guest Communications Hub across their entire guest journey, from pre-booking to arrival and all the way to departure. They achieved fantastic results by combining their focu...

HiJiffy
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Revenue Management
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Chatbots, Robotics & AI
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Kora Living’s journey to 60% online check-ins, increased cross-selling, and automating 83% of guest queries with HiJiffy’s conversational AI 6 December 2023HiJiffyChatbots, Robotics & AI
Kora Living’s journey to 60% online check-ins, increased cross-selling, and automating 83% of guest queries with HiJiffy’s conversational AI
Brittain Leans in on AI and Data-Driven Resort Operations
Case Study

Brittain Leans in on AI and Data-Driven Resort Operations

When the first ChatGPT demo was released in November 2022, like many people, it immediately caught the eyes of leadership at Brittain Resorts & Hotels. They saw an instant ability to rely on generative AI to make team members across the company more...

myDigitalOffice
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Management Companies
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Big Data
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Chatbots, Robotics & AI
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Vacation Rentals
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Brittain Leans in on AI and Data-Driven Resort Operations25 October 2023myDigitalOfficeChatbots, Robotics & AI
Brittain Leans in on AI and Data-Driven Resort Operations
Remington Turns to Tech to Fill Labor Gaps
Case Study

Remington Turns to Tech to Fill Labor Gaps

You’ve heard it before: Compared to other industries like retail and banking, the hotel industry has traditionally been slow to adopt modern technology. But owners and operators received the ultimate wake-up call in March 2020 and, out of necessity,...

myDigitalOffice
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Property Technology
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Management Companies
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Big Data
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Chatbots, Robotics & AI
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Remington Turns to Tech to Fill Labor Gaps16 March 2023myDigitalOfficeChatbots, Robotics & AI
Remington Turns to Tech to Fill Labor Gaps