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Case Study

Kabannas surpasses industry average conversion rates 90x with HiJiffy automation.

This case study explores the journey of a UK hotel group, Kabannas, implementing HiJiffy’s conversational AI across its guest journey. This has led to fantastic results, especially when it comes to automating answering incoming queries and boosting ...

HiJiffy
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Revenue Management
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Reputation Management
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Chatbots, Robotics & AI
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Guest Experience
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Kabannas surpasses industry average conversion rates 90x with HiJiffy automation.22 August 2024HiJiffyGuest Experience
Kabannas surpasses industry average conversion rates 90x with HiJiffy automation.
Case Study

Elevating the voice channel: How Thompson Seattle leverages RezForce to improve call conversion

With a sleek glass façade offering dramatic views of Puget Sound, Thompson Seattle embodies the beauty of the Emerald City in the heart of downtown. A short walk gets you to Pike Place Market, or you can opt for an off-the-beaten-path gem like the p...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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Lodging Industry
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Guest Experience
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Elevating the voice channel: How Thompson Seattle leverages RezForce to improve call conversion27 June 2024Revinate, Inc.Guest Experience
Elevating the voice channel: How Thompson Seattle leverages RezForce to improve call conversion
The Wifirst network offers an excellent network service to the htophotels guest
Case Study

The Wifirst network offers an excellent network service to the htophotels guest

htophotels is one of the leading chains in the Spanish hotel sector. It has 17 hotels along the Costa Brava, Costa Dorada and Costa de Barcelona, specialising in all-inclusive beach holidays. Its slogan is "happiness included" to reflect the love th...

Wifirst
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Property Technology
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Guest Experience
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Luxury Travel
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The Wifirst network offers an excellent network service to the htophotels guest22 May 2024WifirstGuest Experience
The Wifirst network offers an excellent network service to the htophotels guest
How Art Elevates the Guest Experience at Hyatt Regency Salt Lake City
Case Study

How Art Elevates the Guest Experience at Hyatt Regency Salt Lake City

The art collection at Hyatt Regency Salt Lake City reflects the city’s new urbanism, serving as the perfect destination for city center exploration or an outdoor adventure among the stunning Wasatch Mountains. With several original works made by loc...

NINE dot ARTS
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Franchise
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Business Travel
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Guest Experience
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Luxury Travel
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How Art Elevates the Guest Experience at Hyatt Regency Salt Lake City21 March 2024NINE dot ARTSGuest Experience
How Art Elevates the Guest Experience at Hyatt Regency Salt Lake City
Inside the Contemporary Art Collection at The St. Regis Chicago Hotel
Case Study

Inside the Contemporary Art Collection at The St. Regis Chicago Hotel

While skyscrapers have often been considered barriers to the public realm, the new St. Regis Chicago Hotel refutes this reputation through urban connections and increased access to the Chicago River. Using an innovative structural system, the buildi...

NINE dot ARTS
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Franchise
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Innovation
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Guest Experience
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Luxury Travel
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Inside the Contemporary Art Collection at The St. Regis Chicago Hotel20 March 2024NINE dot ARTSGuest Experience
Inside the Contemporary Art Collection at The St. Regis Chicago Hotel
Wifirst provides Aethos Hotels with a fully converged network that allows it to grow, at its own pace
Case Study

Wifirst provides Aethos Hotels with a fully converged network that allows it to grow, at its own pace

Aethos Milan was acquired by Aethos Hotels in 2021 from an art collector (formerly The Yard); the facility had undergone several expansions over the years, and the network infrastructure went through several installation phases with additions to bot...

Wifirst
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Property Technology
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Guest Experience
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Wifirst provides Aethos Hotels with a fully converged network that allows it to grow, at its own pace12 February 2024WifirstGuest Experience
Wifirst provides Aethos Hotels with a fully converged network that allows it to grow, at its own pace
Case Study

Cabiner leads the way in silent travel with the support of Mews

Silent travel is emerging as one of the key hospitality trends of 2024. This type of holiday offers a chance to recharge and reset, without feeling like you need a holiday to recover from your holiday. Mews-powered Cabiner is a unique Dutch brand at...

Mews Systems Ltd
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Property Technology
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Boutique & Lifestyle
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Innovation
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Market Segments
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Guest Experience
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Cabiner leads the way in silent travel with the support of Mews31 January 2024Mews Systems LtdGuest Experience
Cabiner leads the way in silent travel with the support of Mews
Case Study

9Hotel Collection sees a 39% RevPAR increase using Mews

9Hotel Collection is a collection of lifestyle boutique hotels in France, Belgium, Italy, Switzerland and Portugal. They focus on refined design and outstanding experiences, with each property boasting a combination of luxury and efficiency powered ...

Mews Systems Ltd
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Revenue Management
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Travel Technology
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Guest Experience
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9Hotel Collection sees a 39% RevPAR increase using Mews24 January 2024Mews Systems LtdGuest Experience
9Hotel Collection sees a 39% RevPAR increase using Mews
Case Study

How Aramark Destinations is maximizing revenue opportunities

Aramark Destinations, a division of Aramark, delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the US. In partnership with its clients, Aramark Destinations strives to enh...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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Email marketing
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Guest Experience
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How Aramark Destinations is maximizing revenue opportunities21 September 2023Revinate, Inc.Guest Experience
How Aramark Destinations is maximizing revenue opportunities