Explainer Series

RevPAR vs. TRevPar

If you work in the hotel business, acronyms are part of the job. Among the many shorthand terms we use, two are particularly important for measuring performance. Their names might strike a similar chord, but delving into these respective metrics rev...

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Revenue Management

STR

What does it mean when a chef becomes a MOF?

For those outside of France, the hospitality industry, or both, the initials MOF may not ring a bell, but those three letters hold an incredible amount of significance. To be a “Meilleur Ouvrier de France” or "Best Craftsman of France" as you’ll soo...

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Food & Beverage

EHL Hospitality Business School

How to increase holiday bookings

Holiday bookings refer to the reservations made by individuals or groups for accommodation, travel, and other related services during their vacation period. These bookings can encompass a range of options, from luxurious five-star hotels to quaint b...

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Sales & Marketing

SiteMinder

Customer service excellence in the luxury segment: How to stand out

The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But it’s no longer all about being flashy and pricey, today’s luxury shopper is more influenced by personalization, innovat...

Breandan Ritaine

Breandan Ritaine

Junior Consultant at EHL Hospitality Business School (EHL)

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Guest Experience

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EHL Hospitality Business School

Cool jobs you could have in the future - What is a Brand Manager?

Welcome to a series that’s all about your future and the exciting possibilities waiting for you in the professional world! If you’ve ever wondered what cool jobs are out there, you’re in the right place. We’re kicking things off by unveiling the sec...

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Brand Marketing

EHL Hospitality Business School

Competitor based pricing for hotels: A complete guide

Competitor-based pricing or competition-based pricing is a data-driven approach where businesses use advanced analytics to set their prices based on competitors’ rates. In the hotel industry, this involves leveraging sophisticated pricing algorithms...

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Sales & Marketing

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Revenue Management

SiteMinder

Hotel channel manager comparison: Chart to compare

A hotel channel manager comparison is crucial to ensure that you are investing in the best piece of software for your business. After all, it will form the backbone of your hotel distribution, and failing to find the best fit for both now and the fu...

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Sales & Marketing

SiteMinder

Hotel dynamic pricing: Definition, examples, and best software to use

Dynamic pricing is a pricing strategy for hotels that involves changing room rates daily, or even within the day based on real-time market conditions.

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Information Technology

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Revenue Management

SiteMinder

Hotel price monitoring: How to track hotel prices

Hotel price monitoring is a crucial practice that involves tracking the prices of hotel rooms, both within your own portfolio and across competitors. This data-driven approach enables you to make informed pricing decisions, ensuring you remain compe...

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Revenue Management

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Finance & Accounting

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SiteMinder

Hotel metrics: How to measure performance in the hotel industry

Hotel metrics, often referred to as key performance indicators (KPIs), are essential data points that hoteliers use to measure the performance and success of their establishment.

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Revenue Management

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Finance & Accounting

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Markets & Performance

SiteMinder