Opinion Articles

Finance

Asset Management

The hospitality industry is undergoing a tech-driven transformation that is reshaping hotel operations, workforce management, and guest experiences. As we approach 2025, leveraging the latest technological advancements isn’t just about staying curre...

Tech Trends: What’s Next for Hospitality Workforce Management?

Corey McCarthy

Chief Marketing Office (CMO), Unifocus

Unifocus

Information Technology

This report delves into the intense rivalry between Singapore and Hong Kong, two of Asia’s most influential hotel markets, each vying for dominance in the post-pandemic era. Singapore, now leading the region with occupancy rates surpassing 83% in ea...

Singapore vs Hong Kong - Hotel Market Comparison

Douglas Louden

Senior Hotel Asset Manager at Global Asset Solutions

Global Asset Solutions

Markets & Performance

Education has continually evolved to meet the needs of an ever-changing world, but the past few years have been a particularly steep learning curve for educational institutions. The Covid-19 pandemic and the rapid rise of new technologies such as AI...

The role of Education Consulting in improving school performance

Ana McFee

Business Development Senior Manager at EHL Hospitality Business School

EHL

Education & Professional Development

Hotelschools | Universities

No hotelier needs to be convinced of the importance of listing their properties on multiple online platforms. In fact, the average independent hotel is listed on 5 to 7 different channels. Today’s guests demand instant availability and pricing, whet...

Maximizing Profits: Tips for Selecting the Right Channel Management System for Your Independent Property

Duane Overgaard

President of Connectivity and Senior Vice-President of DerbySoft

DerbySoft

Property Technology

Travel Technology

In any successful hospitality space, so much comes down to the issue of ‘distraction’ – how to be aware of it, and how to limit it. Increasingly, operators are understanding that good acoustics and good sound play a vital role in their strategy to m...

Taking Action on Distraction

Steve Jones

Head of Education & Application Support for EMEA

d&b audiotechnik GmbH and Co. KG

Property Technology

Boutique & Lifestyle

Guest Experience

Luxury Travel

Creating a robust budget is essential for any company’s planning and operations. Yet, many hospitality organisations need to leverage all their resources and expertise. Often, they exclude procurement, a crucial player in managing expenditures, from...

Maximise Your Budget: How Hospitality Procurement and P2P Software Drive Financial Efficiency

Johannes Vocke

Chief Financial Officer at FutureLog

FutureLog AG

Finance

Information Technology

Lodging Industry

Corporate Social Responsibility (CSR)

The news is bleeding with travel gloom and discouraging numbers for the hospitality market. Headlines tout softening and consumer spending coming to a halt while exploiting the idea that luxury travel is both thriving and diving. Bloomberg reported ...

Road Trippin’ is the Vibe as Travel Slows Across the U.S.

Mandy Murry

Principal & Chief Experience Officer at The Hospitality Concierge and member of Cayuga Hospitality Consultants

Cayuga Hospitality Consultants

Consumer Trends

Market Segments

In a recent Amazing Business Radio episode, I interviewed Rony Vexelman, the VP of marketing at Optimove, who said, Companies that put their customers at the center are the companies that are outperforming their competition.

The Secret to Outperforming the Competition: It’s Not Just About Customers

Shep Hyken

Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Shepard Presentations, LLC.

CRM & Loyalty

Guest Experience

The hospitality sector is experiencing major transformations influenced by several key factors. As the industry grows, investors will prioritize opportunities that balance profitability with social and environmental responsibility, ensuring a dynami...

The Future of Investments and Financing - Hospitality Sector Trends

Hala Matar Choufany

President - HVS Middle East, Africa and South Asia, Dubai

HVS

Finance

Real Estate & Investment