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Podcast

Modern and focused commercial strategy — What does it look like?

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Lori Kiel, Chief Commercial Officer of the Kessler Collection, break down the history of commercial strategy and how it’s traditionally been approached within hosp...

Revinate, Inc.
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Kessler Collection
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Sales & Marketing
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Modern and focused commercial strategy — What does it look like?
by Karen Stephens and Lori Kiel
27 November 2023Revinate, Inc.Sales & Marketing
Modern and focused commercial strategy — What does it look like?
Podcast

HSMAI Europe Podcast: Tomorrow Starts Now Episode 2

In this episode, Gemma Greenwood, journalist for HSMAI Europe sits down with Roland Seddon. Roland is currently Managing Director of MRK Associates, a UK-based recruitmentand career consultancy specialising in an area very relevant to HSMAI Europe –...

HSMAI Region Europe
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Human Resources
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Sales & Marketing
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Revenue Management
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Recruitment
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HSMAI Europe Podcast: Tomorrow Starts Now Episode 216 November 2023HSMAI EuropeSales & Marketing
HSMAI Europe Podcast: Tomorrow Starts Now Episode 2
Podcast

Build intelligent operations and let data drive direct bookings

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Patrick Norton, VP of Sales and Marketing at Brittain Resorts & Hotels, discuss how building guest profiles is a journey — a journey hoteliers need to take if they...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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CRM & Loyalty
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Big Data
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Build intelligent operations and let data drive direct bookings
by Karen Stephens
13 November 2023Revinate, Inc.Sales & Marketing
Build intelligent operations and let data drive direct bookings
Podcast

How an experiment to reduce dependency on OTAs drove direct bookings portfolio-wide

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, speaks to Sunish Sadasivan, Vice President of E-Commerce & Revenue Management at Chroma Hospitality, as he shares the story of how their hotel reduced their reliance...

Revinate, Inc.
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Sales & Marketing
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Revenue Management
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Online Travel Agencies (OTA)
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How an experiment to reduce dependency on OTAs drove direct bookings portfolio-wide
by Karen Stephens
12 June 2023Revinate, Inc.Sales & Marketing
How an experiment to reduce dependency on OTAs drove direct bookings portfolio-wide
Podcast

The link between brand storytelling and guest loyalty

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Tom Luersen, President of CoralTree Hospitality, turn their attention toward storytelling and how hoteliers can incorporate unique brand details into the guest e...

Revinate, Inc.
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Sales & Marketing
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CRM & Loyalty
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Brand Marketing
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The link between brand storytelling and guest loyalty
by Karen Stephens
29 May 2023Revinate, Inc.Sales & Marketing
The link between brand storytelling and guest loyalty