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HN World Panel

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Viewpoint

Could Amazon become a major player in travel?

For a second year in a row, Amazon Prime Day featured a few travel offerings, this time from big brands like Carnival Cruise Line, Tripadvisor’s Viator and Southwest Airlines.

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Digital Marketing in Hospitality
Max Starkov by Max Starkov
Erik Muñoz
Frederic Gonzalo
Simone Puorto
8 views 29 July 2024
Could Amazon become a major player in travel?
Viewpoint

How do you envision AI transforming the hospitality industry in the next year, and more importantly: what should we do TODAY to prepare?

At HITEC Charlotte 2024, I had the opportunity to sit down with over 50 industry experts to discuss the potential transformation AI could bring to the hospitality industry within the next year. The aim was to create some kind of "time capsule" to re...

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Information Technology
Simone Puorto by Simone Puorto
Fergus Boyd
Adam Mogelonsky
Rik van Leeuwen
26 views 19 July 2024
How do you envision AI transforming the hospitality industry in the next year, and more importantly: what should we do TODAY to prepare?
Viewpoint

AI and Sustainable Hospitality: Boon or Bane?

Artificial Intelligence (AI) has the potential to revolutionize sustainability practices. Or so the theory. Advancing the sustainability agenda is not (yet) the main driver for businesses to utilise artificial intelligence. Studies point to other go...

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Sustainability in Hospitality
Willy Legrand by Willy Legrand
Jerome Pagnier
Glenn Mandziuk
Ioannis S. Pantelidis
18 views 27 June 2024
AI and Sustainable Hospitality: Boon or Bane?
Viewpoint

Will AI Become the New UI in Travel?

In the tourism sector, the influence of GenAI innovations on business operations is undeniable. From my theoretical standpoint, conversational platforms like ChatGPT will likely become the main or even the sole gateways to the internet. I envision a...

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Information Technology
Simone Puorto by Simone Puorto
Martin Soler
George Roukas
Fergus Boyd
13 views 20 June 2024
Will AI Become the New UI in Travel?
Viewpoint

Booking.com new prepayment policies - What implications for hotels?

Booking.com has started discontinuing prepayment policies for some partners in various countries. In short: No more pre-paid rates except if booking.com charges the customer. Looking at it, it has many implications on revenue management as prepaymen...

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Revenue Optimization
Fabian Bartnick by Fabian Bartnick
Thibault Catala
Mark Fancourt
Max Starkov Author yearbook
6 views 12 June 2024
Booking.com new prepayment policies - What implications for hotels?
Viewpoint

EC designates Booking.com as a “gatekeeper” - Reason for Hotels to Celebrate?

On May 13, 2024, the European Commission (EC) designated Booking as a "gatekeeper" (see my LinkedIn post), similar to how it previously branded Google, Facebook, Microsoft, Amazon, TikTok, etc. "Holidaymakers will start benefiting from more choice a...

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Revenue Optimization
Max Starkov by Max Starkov
Thibault Catala
Timothy R. Wiersma
Mark Fancourt
13 views 24 May 2024
EC designates Booking.com as a “gatekeeper” - Reason for Hotels to Celebrate?
Viewpoint

How Data Science Can Transform Conventional Hotel Hierarchies

Surprisingly, many hotel groups and brands have yet to integrate data scientists into their core marketing and IT teams despite the explosive growth of data-driven decision-making in other industries. These hotel groups seem entrenched in traditiona...

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Information Technology
Henri Roelings by Henri Roelings
Fergus Boyd
Max Starkov Author yearbook
Juanjo Rodriguez
10 views 13 May 2024
How Data Science Can Transform Conventional Hotel Hierarchies
Viewpoint

The Future of Revenue Managers in the Age of AI Co-pilots: Evolution, Revolution or Goodbye Revenue Managers?

In the rapidly evolving landscape of hospitality revenue management, artificial intelligence (AI) has emerged not just as a tool, but as a potential co-pilot. Where it started out as handling complex data analysis, forecasting, and giving recommenda...

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Revenue Optimization
Fabian Bartnick by Fabian Bartnick
Vassilis Syropoulos
Thibault Catala
Pablo Torres
16 views 10 May 2024
The Future of Revenue Managers in the Age of AI Co-pilots: Evolution, Revolution or Goodbye Revenue Managers?
Viewpoint

Waste Not, Want Not: Food as a Major Sustainability Lever?

Lever 1: Food waste

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Sustainability in Hospitality
Willy Legrand by Willy Legrand
Jerome Pagnier
Natasha Montesalvo
Federico Vignati
15 views 6 May 2024
Waste Not, Want Not: Food as a Major Sustainability Lever?
Viewpoint

Near-Term Machine Learning Use Cases for Hospitality

Using interfaces to access the multitudes of information housed within a hotel’s property management system (PMS), technology vendors have on their hands a literal treasure trove of first-party training data for machine learning applications. Any pr...

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Information Technology
Adam Mogelonsky by Adam Mogelonsky
Darko Vukovic
Juanjo Rodriguez
David Berkus
12 views 24 April 2024
Near-Term Machine Learning Use Cases for Hospitality
HN World Panel HN World Panel

The HN World Panel is a thought-leadership platform where hospitality-industry leaders share insights, views, ideas and reactions on important issues and events currently affecting the hospitality business. Each panel is made up of a select group of experts, and industry leaders who, by invitation, contribute succinct commentary on viewpoints which are suggested by panel-champs.

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