HN World Panel

The Analytics Black Hole in Hospitality: How Can the Industry Fight Back?

The hospitality industry is at a crossroads. Overregulation, introduced under the banners of fairness and privacy, has unintentionally crippled hotels’ ability to track performance and make data-driven decisions.

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Digital Marketing in Hospitality

The Analytics Black Hole in Hospitality: How Can the Industry Fight Back?

Is offering differentiated hotel pricing based on the geographic location of the guest a viable revenue management approach?

Recently, the San Francisco Chronicle (SFGate) conducted a research on the major OTA platforms to compare hotel prices for the same hotel rooms, during the same hotel stays, using different devices, browsers and while browsing from different geograp...

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Revenue Optimization

Is offering differentiated hotel pricing based on the geographic location of the guest a viable revenue management approach?

Digital Workers in Hospitality – What Does the Future Hold?

As automation, robotics, and AI continue to advance at breakneck speed, the role of digital workers is reshaping industries across the board.Take Amazon, for instance: robots now account for nearly half of its workforce, with over 750,000 robotic un...

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Information Technology

Digital Workers in Hospitality – What Does the Future Hold?

Insurance and Sustainable Hospitality: Enabler, Obstructor or Game Changer?

Hotels have experienced a significant increase in insurance costs over recent years. Several contributing factors include the rise in natural disaster frequency, exposing businesses and buildings to significant physical risks. Compliance with energy...

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Sustainability in Hospitality

Insurance and Sustainable Hospitality: Enabler, Obstructor or Game Changer?

Is Expedia’s Last-Minute Deals a Good Deal For Hotels?

Expedia is actively promoting its Last-Minute Deals and brands them as hotelier’s’ opportunity "to target high-converting last-minute audience with same-day deals and last-minute campaigns."

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Revenue Optimization

Is Expedia’s Last-Minute Deals a Good Deal For Hotels?

Is the new ChatGPT Search a significant threat to Google?

Last week ChatGPT launched its much awaited search engine, allowing for the first time its users to get the latest information and content available on the Internet. ChatGPT is not the first generative AI company to try and rival Google with an AI-p...

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Digital Marketing in Hospitality

Is the new ChatGPT Search a significant threat to Google?

Strengthening Certifications: How Effective Are Hotel Sustainability Audits?

With growing scrutiny from travellers and investors who demand clarity of sustainability information, and policymakers who mandate increased accountability, there is a shift in the air. Major hotel brands as well as independent owners and operators ...

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Sustainability in Hospitality

Strengthening Certifications: How Effective Are Hotel Sustainability Audits?

Is 2025 the year for robots in Hotels?

Rising costs and shortages of available labor are major problems facing the hotel industry. Whether it is the potential use of autonomy to eliminate some tasks like food delivery and cleaning public spaces or co-bots to assist associates in becoming...

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Information Technology

Is 2025 the year for robots in Hotels?

Is It the End of Search Advertising as We Know It?

As generative AI becomes more integrated into search engines, the traditional cost-per-click advertising model we’ve relied on for decades may be on the brink of obsolescence. Perplexity’s recent decision to adopt a cost-per-mille (CPM) model instea...

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Digital Marketing in Hospitality

Is It the End of Search Advertising as We Know It?

Is Rate Parity still “The Law of the Land”?

There was a recent discussion on LinkedIn about the need for maintaining rate parity in hospitality and its implications.

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Revenue Optimization

Is Rate Parity still “The Law of the Land”?

HN World Panel

The HN World Panel is a thought-leadership platform where hospitality-industry leaders share insights, views, ideas and reactions on important issues and events currently affecting the hospitality business. Each panel is made up of a select group of experts, and industry leaders who, by invitation, contribute succinct commentary on viewpoints which are suggested by panel-champs.