Hotel's New Website Increases Total Revenue by 4 Times in Just 2 Months

Kimpton Hotels' Best Western Tuscan Inn

Case Study Hotel: Best Western Tuscan Inn

Situational Analysis (pre-Milestone):
The Best Western Tuscan Inn is a Kimpton Hotels managed boutique hotel located in the heart of San Francisco. Prior to Milestone, the property had a website that was not producing much revenue. By redesigning the property's website with search engine guidelines and promoting it through different online channels, the Best Western Tuscan Inn has experienced a significant jump in web traffic and online revenue despite the unfavorable economy.

Results:
Just in January and February 2009, the Best Western Tuscan Inn's new website has already generated $75K in revenue; just in 2 months, the website has produced more than 4 times the total revenue of $17K from website in 12 months during 2008. On a month over month basis, the total number of room nights booked has increased 30 times over the previous year, despite the current economy.


Milestone Strategy
Milestone Internet Marketing followed a very strategic process in marketing Best Western Tuscan Inn online. The following steps are part of Milestone's proven online marketing strategy for driving revenue to the property:

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Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with a digital presence platform and add to it as much or as little service as you need to help you be everywhere your customers are. We work with major brands and mid-size businesses across industries to drive traffic, engagement, and revenue through...