Irish Hotels Federation to Publish TrustScores on IrelandHotels.com in Partnership with TrustYou
This Spring, the Irish Hotels Federation plans to make searching for accommodation in Ireland much easier on travellers. In partnership with TrustYou, the global leader in online reputation management (ORM), the Irish Hotels Federation will feature hotel TrustScores on their consumer website, IrelandHotels.com. A hotel's TrustScore is a figure determined by compiling guest feedback across all review sites to measure how a hotel is ranked.
Dallas, USA & Munich, Germany – March 7, 2014 – This Spring, the Irish Hotels Federation
plans to make searching for accommodation in Ireland much easier on travellers. In partnership with
TrustYou, the global leader in online reputation management (ORM), the Irish Hotels Federation will
feature hotel TrustScores on their consumer website, IrelandHotels.com.
A hotel's TrustScore is a figure determined by
compiling guest feedback across all review sites to measure how a hotel is ranked. The TrustScore
provides guests with one single, easy-to-read figure for comparing hotels.
The Irish Hotels Federation represents almost 1,000 hotels and guesthouses across Ireland. "We want to make the planning process as simple and pleasant as we can for travellers," said Keith Browning, Marketing Manager of the Irish Hotel Federation. "Featuring TrustScores on IrelandHotels.com just makes sense when you consider over half of those planning a trip will use online travel reviews to make hotel decisions," he added.
About TrustYou
TrustYou is the #1 Hospitality AI platform. Since 2008, the company has supported hotels and hotel groups worldwide in turning guest feedback, customer data, and automated interactions into measurable results. The platform unifies three core products in one system:
- Customer Experience Platform (CXP): Centralizes all reviews and surveys, applies AI-driven analysis, and automatically responds to feedback with ResponseAI. Hotels gain deeper insights into the guest experience, strengthen their online reputation, and make more informed service decisions.
- Customer Data Platform (CDP): Consolidates all guest data into so-called Golden Profiles, integrates consent management, and enables precise audience segmentation. This powers personalized marketing campaigns, drives more direct bookings, and fosters long-term guest loyalty.
- AI Agent: Handles 100% of inbound communication—24/7, in any language, and across all channels. The TrustYou Agent delivers instant, context-aware responses, support bookings, upselling, and free up operational teams.
With TrustYou, hotels invest in a future-ready platform that makes the Always-Reply Future a reality: better guest experiences, more direct revenue, and more efficient operations.
Learn more at www.trustyou.com.