The New TownePlace Suites by Marriott at Louisville Airport — Photo by Cloud5 Communications

Cloud5 Communications, the leading communications technology and services provider for the hospitality industry, has recently completed the installation of high speed internet access (HSIA) at the new 95-room TownePlace Suites by Marriott, Louisville Airport in Kentucky. The advanced HSIA network by Cloud5 ensures that the property provides the highest level of connectivity for guest satisfaction and meets Marriott's latest Global Property Network Standards (GPNS) for Internet.

Cloud5 is a top ranked Marriott Internet supplier. Serving the full-range of Marriott properties from limited service to large conference resorts, Cloud5 has the highest level of certification as a Marriott GPNS Full Certified provider for HSIA.

"As a new build property, we wanted the TownePlace Suites Louisville Airport Hotel to reflect the highest standard of quality in every aspect of the property - including the Internet and Guest WiFi network. Connectivity is an increasing source of frustration among travelers, so it was important to make sure we got it right," said Ravi Patel, CEO, SINA Hospitality. "We selected Cloud5 because of their strong reputation as a top Marriott Internet partner. They helped us implement the network on time and on budget so our guests will be connected and happy from day one. The entire process was very smooth, and we look forward to doing more projects with Cloud5 Communications."

A newly-built Marriott brand property, the TownePlace Suites Louisville Airport is only four miles from SDF Louisville International Airport and minutes from the famed Churchill Downs. The HSIA implementation covers almost a hundred guest-suites across four floors, meeting area and public spaces.

"It's exciting to be involved in the opening of a new property like the TownePlace Suites Louisville Airport that is an important addition to the local community," said Mark Holzberg, President & CEO, Cloud5 Communications. "Working with Cloud5, a proven top internet provider, gives the team in Louisville peace of mind and confidence that their network will not only drive operational excellence but also continually deliver a superior connectivity experience for guests and staff."

Cloud5 is working with many Marriott properties across the Americas that are required to upgrade to the current GPNS Internet standards by July 2019. Cloud5 offers a complete range of Internet services including high-performance property-wide guest and back-of-house WiFi, advanced services and GRE integration, conference and event services tool, network management and 24/7 guest and associate support. For more information, Marriott and Starwood brand hotels, owners and/or management companies can contact Cloud5 at [email protected].com.

About SINA Hospitality

SINA Hospitality is an award-winning company that specializes in Hotel Development, Hotel Project Management, and Hotel Management. SINA Hospitality was founded in 1997 and has numerous projects under construction or early development stages. For more information on SINA Hospitality, visit, or call 804.621.5559

About Cloud5 Communications

Cloud5 is the leading communications technology and services provider to customer-centric brands across the Americas. The company's fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5's award-winning Contact Center combines innovation with skilled agents to deliver sales and service that add value across any channel. The company's comprehensive Managed IT services include Vendor Management, Dispatch & Onsite Support, Help Desk Support, Virtual Guest Services and more to help customers control operating costs and free up internal resources. For more information visit or call 877.241.2516.

Katrina Pruitt-Andrews
Vice President, Marketing - Cloud5 Communications
+1 312 985 0653