IHG Hotels & Resorts Selects HotelKey as First Approved Cloud-based Property Management System in the U.S. and Canada

Announced earlier this week at the 2024 IHG Americas Investors & Leadership Conference in Las Vegas, Nevada, HotelKey's technology platform provides elevated performance and improved efficiency for IHG's select service brands including: Holiday Inn Express, avid hotels, Garner, Atwell Suites, Staybridge Suites, and Candlewood Suites.

HotelKey's solution provides hotel owners and operators with turnkey property management. It also allows their teams to prioritize guest engagement, upsell opportunities, stay enhancements and simplify the IHG One Rewards enrollment process –all while reducing the operations around daily tasks.

HotelKey will be deployed at 250 IHG properties by the end of this year, with a goal of 1,500 properties online by the end of 2025.

IHG is working hard to drive step-change performance for our hotels through modern, connected technology. Over the last year, we enhanced the capabilities of our Guest Reservation System, introduced a cutting-edge revenue management platform, and now, we’re evolving the core property system – the PMS. HotelKey’s cloud-based property management is another step in our journey to offer a best-in-class suite of technology for IHG hotels. Jolie Fleming, Chief Product & Technology Officer, IHG Hotels & Resorts

We are excited to bring our technology platform to IHG's limited-service portfolio, driving enhanced guest experience and operational efficiency at each property.  Aditya Thyagarajan, Co-Founder and President, HotelKey

Through our close collaboration with the IHG team, we're committed to delivering a seamless transition that paves the way for long-term success. Fareed Ahmad, Co-Founder & CEO, HotelKey