The Roundhouse chooses Mews to modernize guest experiences

The Hudson Valley destination replaces legacy technology with a guest-first hospitality platform

The Roundhouse, a 51-room boutique hotel in Beacon, NY, is replacing its legacy PMS with Mews to streamline peak-period arrivals, automate payments, and simplify wedding group bookings.

The Roundhouse chooses Mews to modernize guest experiences

Photo by Mews

[New York, 4 August 2026]The Roundhouse, a 51-room boutique hotel, award-winning restaurant and wedding venue in Beacon, New York, has selected Mews, the operating system for hospitality, to replace the legacy property management and booking systems it had relied on since opening in 2010. The move will modernize operations while delivering a faster, more seamless guest experience.

Located in the heart of New York's Hudson Valley, The Roundhouse combines boutique accommodation, a refined dining experience and an elegant event space that hosts weddings for up to 200 guests. A WeddingWire Couples' Choice Award winner every year since 2016, the independently owned property is known for creating memorable guest experiences.

As guest expectations continue to evolve, The Roundhouse recognized it needed technology that could keep pace. The decision to move to Mews became clear during a demonstration of its guest journey, where online check-in, automated payments and self-service reservation management showed how arrival could become easier for both guests and staff.

Wedding weekends are among the hotel's busiest periods, with dozens of guests arriving within a short window. By introducing online check-in, automated payments and self-service reservation management, The Roundhouse expects to reduce front desk queues during peak wedding arrivals while giving staff more time to focus on welcoming guests. The property will also use Mews to simplify wedding room blocks, allowing couples to share personalized booking links directly with their guests instead of relying on manual reservation management.

"On a busy weekend we might have three different wedding groups plus leisure travelers checking in. Our team wants to welcome guests, not spend their time processing payments and paperwork," said Katie Guerra, General Manager of The Roundhouse. "With Mews, guests can arrive with much of the admin already taken care of, creating a smoother experience from the moment they walk through the door. We chose Mews because it was built around the guest experience, and that aligns perfectly with how we want to operate."

"The guest experience starts the moment someone books," said Michael Coscetta, President of Mews. "The Roundhouse has built an incredible reputation by putting guests first, and we're excited to help them build on that with technology that removes operational friction and gives staff more time to create memorable stays."

About The Roundhouse

The Roundhouse is a 51-room boutique hotel, award-winning restaurant and event venue at 2 East Main Street, Beacon, New York. Set above the Beacon Falls in beautifully restored 19th-century industrial buildings, the property is family owned and operated and has welcomed guests since 2010. The Roundhouse hosts weddings and events for up to 200 guests and is accessible by Metro-North train from New York City.

Learn more: https://www.roundhousebeacon.com/

Media contact: [email protected]

About Mews

Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on memorable guest experiences. The Mews platform spans PMS, POS, RMS, Housekeeping, and Payments, helping hoteliers move from property management to profit management. Powering 15,000 customers across 85 countries, the company was named Best PMS (2024, 2025, 2026), Best POS (2026) and listed among the Best Places to Work in Hotel Tech for six years running by Hotel Tech Report.

www.mews.com

Media Contact

George Barker

Director of Communications [email protected]

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Technology Operations & Strategy Hotel Operating System Guest Experience Mobile Check-in Finance Automation USA & Canada United States Beacon

Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on memorable guest experiences. The Mews platform spans PMS, POS, RMS, Housekeeping, and Payments, helping hoteliers move from property management to profit management. Powering 15,000 customers across 85 countries, the company was named Best PMS (2024, 2025, 2026), Best POS (2026) and...