Chatrium Residence Riverside Bangkok Advances Luxury Long-Stay Hospitality with Shiji Daylight PMS

Bangkok, Thailand, August 31, 2026 – Shiji, the global leader in hospitality technology, today announced the successful go-live of Daylight PMS at Chatrium Residence Riverside Bangkok. This milestone marks another important step in Shiji’s partnership with Chatrium Hospitality, equipping the property with a cloud-based, guest-centric platform designed to streamline operations and elevate the experience for long-stay guests and residents. The implementation also includes Shiji’s specialized Apartment Module, enabling the property to efficiently manage extended stays, flexible billing structures, and personalized resident services.

Known for blending upscale residential comfort with hotel-level hospitality, Chatrium Residence Riverside Bangkok caters to long-stay travelers and residents seeking both flexibility and consistency. To support this operational model, the property required a PMS capable of managing long-term stays, complex billing arrangements, and highly personalized guest experiences. Shiji’s Daylight PMS was selected for its cloud-native architecture, unified guest profiles, and ability to support sophisticated operational requirements while maintaining the highest standards of data security and privacy.

“We are proud to support Chatrium Residence Riverside Bangkok in its continued commitment to innovation and service excellence,” said James Liaw, General Manager for Singapore and Thailand of Shiji Group. “With Daylight PMS, we’ve delivered a platform designed around the guest, enabling seamless and personalized experiences while ensuring robust security and privacy standards. The successful deployment of the Apartment Module demonstrates how flexible, cloud-native technology can support the unique operational needs of long-stay and serviced residence properties.”

A key highlight of the implementation is the Apartment Module, specifically configured to support the operational complexity of long-term residency. The module enables:

• Flexible management of long-stay reservations and billing cycles  

• Enhanced tracking of resident preferences and service requests  

• Improved cross-department coordination for more consistent service delivery  

In addition, the implementation includes integration with the SUN Accounting System to support streamlined financial reconciliation and real-time operational visibility. These integrations reduce manual processes and create a more connected technology ecosystem across the property.

“At Chatrium Residence Riverside Bangkok, our focus has always been on delivering the perfect balance of luxury living and intuitive service,” said Manfred Ilg, General Manager for Chatrium Hotel & Residence Riverside Bangkok. “Implementing Shiji’s Daylight PMS allows us to further enhance that experience by better understanding our residents while streamlining day-to-day operations. This investment reflects our ongoing commitment to innovation and to continuously improving the comfort, convenience, and personalization we provide to our long-stay guests.”

The successful go-live was the result of close collaboration between the Shiji and Chatrium teams, ensuring the Apartment Module was precisely configured to meet the property’s operational requirements and guest service standards.

This implementation highlights the growing importance of flexible, cloud-based hospitality platforms in supporting hybrid accommodation models such as serviced residences and long-stay properties. By leveraging Daylight PMS, Chatrium Residence Riverside Bangkok is well-positioned to deliver enhanced resident experiences while maintaining operational efficiency, scalability, and future-ready innovation.

About Chatrium Residence Riverside Bangkok

Chatrium Residence Riverside Bangkok is a premium serviced residence located along the Chao Phraya River in Bangkok, Thailand. Designed to cater to long-stay travellers, expatriates, and families, the property combines the comfort of residential living with the services and amenities of a full-service hotel.

The residence offers spacious accommodations, including fully equipped suites, alongside facilities such as dining outlets, fitness and wellness amenities, and dedicated guest services. Its long-stay focus requires operational flexibility and personalized service delivery, supporting guests who seek both convenience and a high standard of hospitality over extended periods.

As part of the Chatrium Hospitality group, Chatrium Residence Riverside Bangkok reflects the brand’s commitment to service excellence, guest comfort, and continuous innovation in hospitality.

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