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The Big PMS Debate: a closed-door discussion between the world's leading PMS CEOs and hotel CIOs - July 20, 2026

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August 2026

Tue, Aug 25 The Guest Data OTAs Send You Comes With a Countdown, World Panel Weighs the Human-Free Hotel, Luxury RevPAR Runs 15.9% Ahead Mon, Aug 24 Google Wires Agentic Booking to the GDS, IHG Converts 14 Kyoto Hotels in One Deal, European Booking Windows Compress Fri, Aug 21 AI Can Score Every Visitor on Your Hotel Website in Real Time, Shanghai Built the Terminal Before the Interface, Emerging Markets Build Sales Instincts Luxury Markets Never Could Thu, Aug 20 H1 2026 Was Stronger Than It Looks but Unevenly So, Hotels Are Confusing Having AI with Having a Strategy, Are We Over-Specialising Hotel Marketing?Wed, Aug 19 From Search Box to Travel Advisor: IHG’s Kim Smith on the Next Phase of AI Booking Tue, Aug 18 Proactive Destinations Recover 1.5x Faster from Crises, Fitness Is Becoming a Primary Booking Driver, Your Next Guest May Be a Robot Mon, Aug 17 You Own the Resort but Not Its Guests, Gen Z Finds Hotels Through Influencers Not Search, Your Five Hotel AIs Have Never Met Each Other Fri, Aug 14 AI Agents Are Reading Guest Data to Mark Up Prices and Hotels Get Their Listed Rate, Marriott and Therme Partner on Wellbeing, Disconnection Is the New Luxury Thu, Aug 13 Can AI Ads Become the New Metasearch, Top Hotels Earn EUR257 Per Room from Room Service vs. EUR99 at the Median, the PMS Debate Exposed from the Inside Wed, Aug 12 Tripadvisor and Airbnb Merge Experiences Inventory, ChatGPT Ads Are Live for Hotels at $3-3.50 CPC, Your AI-Edited Copy Is Now Watermarked by Law Tue, Aug 11 U.S. RevPAR Forecast Raised to 4.4% but a Government Shutdown Could Cost $1B a Week, Hospitality Must Go Triple on Materiality, Win the AI Decision Layer in Six Stages Mon, Aug 10 Hotels Are No Longer Selling Rooms, A Great Restaurant Now Sells the Room Upstairs, Independent Hotels Risk Losing AI Bookings by Default Fri, Aug 7 World Cup Added $680M in Incremental U.S. Rooms Revenue, Kill the Sales Hero Culture, Volume Records Obscure the Real Hotel Competition Thu, Aug 6 Booking's Commission Is the Cheapest Thing It Takes from You, Luxury Has Confused Abundance with Value, Is Zero Rate Leakage Actually Possible?Wed, Aug 5 AI Travel Efficiency Is Rising but Bookings Are Not Converting, Travel Agencies Grew Hotel Bookings Twice as Fast as OTAs, AI Containment Failures Are Already Happening Tue, Aug 4 Expedia Acquires AI Travel Planner Layla, Hotel GMs Share What AI Actually Taught Them, Business Travel Hits Record $1.71 Trillion Mon, Aug 3 Five Hotels Take Half of All AI Recommendations, Agentic Booking Has No Commission Answer, Hyatt Q2 RevPAR Up 5.9%

July 2026

Fri, Jul 31 Most Hotel Sales Teams Can Only Harvest Demand, U.S. RevPAR Forecast at 4.5% for 2026, World Cup Reviews Reveal What Guests Actually Noticed Thu, Jul 30 AI Travel Agents Loom as Hospitality's Next Gatekeeper, Accor Grows First-Half Profit in a Soft Market Wed, Jul 29 IHG Launches AI Search Across 7,000+ Hotels, WTTC Shifts Tourism Success from Arrivals to Resident Satisfaction, Canada's Pipeline Hits a Record 345 Projects Tue, Jul 28 Radisson Launches ChatGPT Booking for 1,000+ Hotels, Botanique Cut Staff from 110 to 38 and Hit Profitability by Year Two, Luxury GM Role Is Outpacing Development Mon, Jul 27 Google Is Now Selling Placement Inside the AI Answer, the DMA Already Let Hotels Undercut OTAs and Most Don't Know It, Hilton Tops Brand Value at $19.2B Fri, Jul 24 EU Fined Google €460M for Burying Hotel Search Rivals and Hotels Weren't One of Them, Accor Sells Essendi Stake for €975M, Kempinski Tel Aviv Turned Crisis Into Operating Philosophy Thu, Jul 23 Frictionless Check-In Runs Into a Safety Question, US Pipeline Points to 832 Openings in 2028 Wed, Jul 22 2026 Is Not About Adding AI to Hotels, World Cup Left 16 Cities Worth of Pricing Lessons, Small Hotels Can Outpace Chains on Tech Tue, Jul 21 Should Hotels Abandon Google Search Because of Zero-Click, Wholesalers Aren't Worried About AI, APAC Hotel Investment Up 54%Mon, Jul 20 The Big PMS Debate: a closed-door discussion between the world's leading PMS CEOs and hotel CIOs Fri, Jul 17 Hotel Connectivity Is Now the Entry Condition for AI Distribution, Simone Puorto Says Hotels Don't Need More Software, Spain Eclipse Bookings Up 76%Thu, Jul 16 Visa Destinations Could Rewrite Hotel Distribution, Direct Booking Rates Stuck Below 15% Because of Checkout Friction, Hotels Lose Value in Plain Sight Wed, Jul 15 Booking Is Building a Machine to Wholesale Your Rooms at Scale, Hotel Satisfaction Hits 30-Year High, Urban Cowboy Built Four Hotels with Zero Marketing Tue, Jul 14 Mews Founder Richard Valtr Opens The Boardroom Reboot, Humanless Hotels Spark a World Panel Debate, Agentic AI Makes Hotels AI-Bookable or Irrelevant Mon, Jul 13 AI Is Confidently Wrong About Your Hotel and the Guest Arrives Believing It, the Org Chart Is a Revenue Problem, AI Shifts Hotels from Pricing to Personalization Fri, Jul 10 Satisfied Guests Don't Come Back, Breaking the Front Desk Costs Less Than Keeping It, U.S. RevPAR Up 10.9%Thu, Jul 9 AI Citation Share Is the New Distribution Battleground, Pertlink Maps 12 Months of AI Engineering Into Hotel Decisions, Europe Arrivals Up 5%Wed, Jul 8 AI Hotel Rankings Change 45% of the Time, One Hotel Per Market Wins the Rest, Robotics Will Split the Industry in Two Tue, Jul 7 Hotels Fail the Guest's Real AI Search Question, Infor Names Google and Anthropic as True PMS Rivals, Meyer Jabara's 24% Turnover Proves Culture Pays Mon, Jul 6 Loyalty Programs May Be the One Asset AI Agents Can't Take, the Application Layer Owns the Guest, Hospitality's Real Question Is Cultural Not Legal Fri, Jul 3 AI Referral Traffic to Hotel Websites Surged 50%+, Fake AI Infographics Are Distorting Hotel Tech Decisions, U.S. RevPAR Climbed 9.6% on World Cup Demand Thu, Jul 2 Marriott Solved the Discovery Problem by Trading One Intermediary for Another, Middle East Tensions Put $600M Daily at Risk, Radisson Launches Real-Time AI Price Matching Wed, Jul 1 Hotel Chains Built AI for the Traveler Who Comes to Them First. That Traveler Is Leaving.

June 2026

Tue, Jun 30 AI-Native Distribution Is the One Thing Google Won't Build, Bed Bug Safety Beats Cleanliness as Top Booking Concern, Guest Identity Is Hospitality's Real AI Gap Mon, Jun 29 Pride Beyond June: Building Hospitality Where Everyone Feels Welcome Fri, Jun 26 World Cup Demand Lifts San Francisco RevPAR 80%, Dutch Guests Choose Lower Rates Over Amenities Thu, Jun 25 OTAs Move to Harvest the AI Discovery Layer Hotels Are Building, Marriott Signs 10 Hotels in Saudi Arabia Wed, Jun 24 Travellers Trust AI to Browse But Not to Book, Marriott Plans 100 Hotels in Greater China Tue, Jun 23 AI Can Find Your Hotel But Won't Recommend It, Low Turnover Masks Rising Disengagement Mon, Jun 22 AI Hospitality Alliance Launches to Steer Adoption, Free Breakfast Earns BWH £13.1M Fri, Jun 19 Hotels Are Legally Liable for Their AI's Mistakes, Hotels No Longer Set Their Own Prices, HITEC 2026 Closes with 6,100 Attendees Thu, Jun 18 HITEC Day Three Reveals What Hotel CIOs Actually Think, Hospitality Law Is Catching Up to People-First Values, Q1 Labor Data Shows Hotels Getting Leaner Wed, Jun 17 Marriott Launches Ask Bonvoy AI Search for 283M Members, HITEC Leaves Industry Both Thrilled and Unsettled, WhatsApp Is Killing Hotel Operations Tue, Jun 16 2026 Hotel Yearbook Launches at HITEC, Only 16% of Hotels Appear in AI Recommendations, AI vs. Staffing Reaches a Breaking Point Mon, Jun 15 Michael Levie Says Hotels' Real Problem Is Humans Acting Like Robots, AI Visibility Tools Multiply at HITEC, Wellness Economy Hits $6.8T Fri, Jun 12 Most Hotels Are Invisible to AI, 52% of UK Travelers Now Plan Trips with AI, Commercial Leaders Resist Adoption Thu, Jun 11 In2 Consulting Acquires 50% of Hospitality Net, Marriott Hits 10,000 Properties, Hotels Still Invisible to AI Wed, Jun 10 Hotels Deploy AI Without Fixing Operations, U.S. RevPAR Grows 4.4%, Domestic Travel Surges 21%Tue, Jun 9 Will AI Eat Hospitality Tech by 2030, Lighthouse Launches an AI Teammate, 41M Arrivals at Risk from EU Border Delays Mon, Jun 8 OTAs Are Funding the AI That Replaces Them, Hotels Watch the Wrong Clock, Two HN Interviews on Leading Differently Fri, Jun 5 U.S. RevPAR Up 6.5%, Business Travel Hit a Record $538B, SiteMinder Bets on Infrastructure Thu, Jun 4 Hilton Says Human Leadership Beats AI for Engagement, IHG Launches ChatGPT Booking, China T&T Heads for $3.5T Wed, Jun 3 EHL HumanX: Three Voices on What Technology Can't Replace, UK Labour Costs Outpace Revenue, Pricepoint Raises $6.6M Tue, Jun 2 Agents Will Decide Where Bookings Land, U.S. Forecast Raised Again, Europe's Small Hotels Are Falling Behind Mon, Jun 1 Travel Queries Tripled in Length, U.S. RevPAR Forecast Raised, CBP Cuts Would Cost $8B

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