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Case Studies

Operations & Strategy
The Creative Upsells That Made Elements of Byron Over AUD 250,000
Case Study
November 5

The Creative Upsells That Made Elements of Byron Over AUD 250,000

Elements of Byron implemented Canary Technologies across check-in, upsells, and checkout, generating over AUD 250,000 in upsell revenue with 75% of guests opting for mobile check-in.

Canary Technologies
Canary Technologies
Byron Bay, Australia
The Access Group?
Case Study
November 5

Success story: The Coaching Inn Group

Access Hospitality details its 20-year partnership with the 43-property Coaching Inn Group, covering PMS, procurement, Wi-Fi marketing, and table management under a unified account model.

The Access Group
Access Hospitality
United Kingdom
47 hours back every month for Beaumier’s central reservations team
Case Study
November 5

47 hours back every month for Beaumier’s central reservations team

Beaumier's 10-hotel group cut reservation offer handling time by 80% using AI tool Altek integrated with Opera Cloud and Outlook, saving 47 hours of team capacity monthly.

Download (49)
Altek AI
How Casa Faena Delights Guests and Drives 55% More Upsells With Canary
Case Study
November 4

How Casa Faena Delights Guests and Drives 55% More Upsells With Canary

Casa Faena Miami Beach achieved a 55% lift in ancillary revenue and 5/5 check-in ratings after deploying Canary Technologies' AI messaging, mobile check-in, dynamic upsells, and smart checkout tools.

Canary Technologies
Canary Technologies
Miami Beach, Florida, United States
Wyndham Grand Orlando Resort Bonnet Creek
Case Study
November 2

Wyndham Grand Orlando Resort Bonnet Creek

Wyndham Grand Orlando Resort Bonnet Creek deployed IRIS mobile ordering and digital guest directory, generating 350+ digital F&B orders per month within the first 3 months of go-live.

Iris Software Systems
IRIS
Orlando, Florida, United States
How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space
Case Study
October 30

How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space

CIVILIAN Hotel's 203-room NYC boutique property reduced front desk congestion by deploying Canary's kiosk, mobile check-in, digital authorizations, and guest messaging tools.

Canary Technologies
Canary Technologies
New York City, New York, United States
Elevating the Swiss Resort Experience With Canary and Protel at Bergwelt Grindelwald
Case Study
October 28

Elevating the Swiss Resort Experience With Canary and Protel at Bergwelt Grindelwald

Bergwelt Grindelwald deployed Canary's guest management suite with Protel PMS, saving 25+ staff hours monthly and generating over CHF 500,000 in upsell revenue since November 2024.

Canary Technologies
Canary Technologies
Grindelwald, Switzerland
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Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10x
Case Study
October 27

From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10x

Williamsburg Lodge grew upsell revenue from ~$5K/year to $6K/month after deploying Canary Technologies' Dynamic Upsells, streamlining check-in and expanding ancillary offerings.

Canary Technologies
Canary Technologies
Williamsburg, United States
From Long Lines to Warm Welcomes: How Mangia's Modernized the Guest Journey With Canary
Case Study
October 26

From Long Lines to Warm Welcomes: How Mangia's Modernized the Guest Journey With Canary

Mangia's 16-property Italian group cut check-in time by 10 minutes per guest and unlocked net-new revenue by deploying Canary's mobile check-in, AI messaging, and dynamic upsell tools.

Canary Technologies
Canary Technologies
Italy
HA Hoteles: Building the smart hotel around smarter operations
Case Study
October 26

HA Hoteles: Building the smart hotel around smarter operations

HA Hoteles replaced a fragmented multi-vendor tech stack with Cloudbeds, saving roughly €200 per property per month and cutting daily guest communication workload by two hours at its 36-room Madrid property.

Cloudbeds Favicon
Cloudbeds
Spain
How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue
Case Study
October 23

How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue

Holiday Inn Paris Gare de Lyon Bastille generates €2K monthly in upsell revenue and reclaims significant staff time after deploying Canary Technologies' full guest management suite.

Canary Technologies
Canary Technologies
Paris, France
405 rooms, zero doubts: How Vegas Resort is building the future of hospitality with Cloudbeds’ Open API
Case Study
October 23

405 rooms, zero doubts: How Vegas Resort is building the future of hospitality with Cloudbeds’ Open API

Vegas Resort in Malta built a 41-module custom operational platform using Cloudbeds' Open API, cutting housekeeping prep from 3 hours to 15 minutes and check-in time from 5 minutes to 90 seconds across a 405-room property.

Cloudbeds Favicon
Cloudbeds
Malta
Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary's Mobile Key
Case Study
October 22

Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary's Mobile Key

Hotel June Malibu cut check-in wait times from 7 minutes to zero using Canary Technologies' Mobile Key and Mobile Check-In, with over half of mobile check-ins now opting for a mobile key.

Canary Technologies
Canary Technologies
Malibu, United States
Hotel Covington Increases Average Check Size by 15% With Canary's F&B Mobile Ordering
Case Study
October 21

Hotel Covington Increases Average Check Size by 15% With Canary's F&B Mobile Ordering

Hotel Covington deployed Canary Technologies' F&B mobile ordering, AI messaging, and dynamic upsells, achieving a 15% increase in average check size at its 114-room Kentucky property.

Canary Technologies
Canary Technologies
Covington, United States
How Galleria Vik Milano Generated Nearly €35,000 in Annual Upsell Revenue Through an Elevated Guest Experience
Case Study
October 19

How Galleria Vik Milano Generated Nearly €35,000 in Annual Upsell Revenue Through an Elevated Guest Experience

Galleria Vik Milano used Canary Technologies' upsell and mobile check-in tools to generate nearly €35,000 in annual ancillary revenue while freeing staff to deliver more personalized service.

Canary Technologies
Canary Technologies
Milan, Italy
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
A Year of F&B Revenue in Just Two Months: Garden City Hotel's Success Story With Canary
Case Study
October 15

A Year of F&B Revenue in Just Two Months: Garden City Hotel's Success Story With Canary

Garden City Hotel generated $14K in F&B mobile ordering revenue in two months, matching a full year on its prior platform, after deploying Canary Technologies across its digital guest journey.

Canary Technologies
Canary Technologies
Garden City, United States
Yavapai Lodge Eliminates Long Lobby Lines With Canary's Self-Service Kiosk
Case Study
October 14

Yavapai Lodge Eliminates Long Lobby Lines With Canary's Self-Service Kiosk

Yavapai Lodge deployed four Canary Technologies kiosks and AI messaging to solve a daily 30-minute check-in backlog, cutting complaints to zero and eliminating service recovery costs.

Canary Technologies
Canary Technologies
Union Square Plaza Hotel uses Cloudbeds’ open API to build technology around how the property actually operates
Case Study
October 14

Union Square Plaza Hotel uses Cloudbeds’ open API to build technology around how the property actually operates

Union Square Plaza Hotel's owner used Cloudbeds' open API to build custom AI-assisted rate and inventory management tools without a software development background, bypassing vendor roadmap constraints.

Cloudbeds Favicon
Cloudbeds
San Francisco, United States
How Crowne Plaza Newcastle Captures New Revenue and Scales Guest Communication With Canary
Case Study
October 12

How Crowne Plaza Newcastle Captures New Revenue and Scales Guest Communication With Canary

Crowne Plaza Newcastle generated over £20,000 in ancillary revenue and scaled guest communication using Canary's messaging and dynamic upsell tools after switching to self-management.

Canary Technologies
Canary Technologies
Newcastle Upon Tyne, United Kingdom
How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks
Case Study
October 8

How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks

Canary's kiosk and mobile check-in tools helped a 42-room West Virginia ski lodge capture OTA guest contact details and card-on-file data without 24/7 front desk coverage.

Canary Technologies
Canary Technologies
Snowshoe, United States
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HN Original
World Panel

Outsourced housekeeping - the panacea to all our housekeeping woes?

Soenke Weiss
By Soenke Weiss
Expert Views (6)
Silvia Kirkland Zese
Silvia Kirkland Zese

I have personally worked with a couple of third parties in the past, one that managed only the hiring process and the payroll portion, and one that actually managed the operations - under my team's supervision. I don't think it's fair giving an opinion based only on two precedents, but I can share I remember my experience when outsourcing operations as a challenging one.

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