How Beaumier Uses Canary Technologies to Elevate the Guest Experience
Beaumier deployed Canary Technologies across its European portfolio to digitize mobile check-in, automate deposit payments, and capture OTA guest data to drive repeat bookings.
Case Studies
Strengthening the Guest Experience: How Bespoke Hotels is Using Canary Across its UK Portfolio
Bespoke Hotels deployed Canary across its 57-property UK portfolio to unify reporting, capture OTA guest data, automate messaging, and drive upsell revenue, recovering costs within weeks at each property.
Sallés Hotels × Dayuse: Turning Empty Daytime Hours into Pure-Margin Revenue
Sallés Hotels deployed Dayuse across six Spanish properties on a commission-only model, generating hundreds of extra bookings monthly from local leisure guests and international transit travellers with no added staff or overnight booking impact.
Pembroke Inn & Cloudbeds: Proof that independence looks good on the bottom line
Toronto's 52-room Pembroke Inn cut OTA bookings from nearly 100% to 10-15% using Cloudbeds digital marketing tools, generating $263,000 in attributed revenue and saving an estimated $60-70K in monthly high-season OTA fees.
How Cloudbeds and X Hospitality are helping The Blue Hotel redefine Australian hospitality
X Hospitality used Cloudbeds' open API to build a front desk-free, mobile-first operation at The Blue Hotel Bondi, a model now replicated across 40+ staff and multiple properties in Australia.
A GM’s perspective on guest feedback at national scale
G'day Group GM Louise Kipling shares how the 330-property Australian network transformed guest feedback from post-stay reporting into a real-time operational system, including mid-stay pulse checks and network-wide fixes driven by sentiment data.
How a Luxury Hotel Group Helped Drive Domestic Demand and Direct Bookings During Market Uncertainty
Lexis Hotel Group used Amadeus iHotelier Suite to shift to a direct-first strategy in 2025, recovering $502K via cart abandonment tools and achieving 37% total revenue growth amid reduced inbound travel.
CASE STUDY: Resort Leadership Breakdown & Revenue Decline
BRN Solutions restructured leadership, outsourced revenue management, and redesigned the sales and wedding strategy at an independent resort, delivering a $1.4M performance swing within five months.
By Rick Blackburn, Founder of brn solutions, Cayuga Hospitality Consultants
Rethinking the playbook: how one hotelier cut services, and won profit
Dorchester hotel owner Tudor Hopkins increased operating profits from 8% to 26% by eliminating F&B services and reducing OTA bookings from 60% to 25%.
Digital layer helps redefine luxury tourism
Red Sea Global (RSG) is building a new future for luxury tourism, driven by Saudi Arabia’s Vision 2030. With sustainability at its core, RSG is crafting unparalleled guest experiences and efficient operations across vast, diverse landscapes. Its foundational network architecture, built on HPE Aruba Networking, helps ensure seamless connectivity, smart management, and a personalized digital journey.
B&B HOTELS Germany increased direct revenue by 50% with Cendyn DMP
In 2024, B&B HOTELS Germany aimed to strengthen its online presence and visibility by leveraging the Cendyn Digital Marketing Platform.Additionally, they were committed to increasing direct bookings, reducing reliance on third-party platforms to drive more profitable revenue.
Resort Case Study: Master Planning a 99-Hectare Property in Southeast Asia
Master Planning, a 99 Ha large-scale estate in Indonesia, is a complex and ambitious undertaking requiring careful consideration, planning and financial backing. Mistakes during the initial phase can lead to costly delays, unsustainable development, and a failure to meet the project and stakeholders’ expectations.
By Stewart Kiely, Director of Projects, Asset Management & Estate Development, Cayuga Hospitality Consultants
How Art Elevates the Guest Experience at Hyatt Regency Salt Lake City
The art collection at Hyatt Regency Salt Lake City reflects the city’s new urbanism, serving as the perfect destination for city center exploration or an outdoor adventure among the stunning Wasatch Mountains. With several original works made by local creatives, the art collection curated by NINE dot ARTS is substantial in both scale and quantity, spanning the hotel’s suites, conference rooms, pre-function spaces, and rooftop event space.
Inside the Contemporary Art Collection at The St. Regis Chicago Hotel
While skyscrapers have often been considered barriers to the public realm, the new St. Regis Chicago Hotel refutes this reputation through urban connections and increased access to the Chicago River. Using an innovative structural system, the building is lifted from the ground plane to allow a pedestrian pathway between the riverwalk and the nearby park. NINE dot ARTS was thrilled to complement this architectural feat with an expansive, contemporary art experience that similarly commands attention, reflects innovation, and connects guests to Chicago’s vibrant creative spirit.
From pre-opening to today: How Shiji supports Jeju Dream Tower’s larger than-life guest experience
In this case study, we learn how Jeju Dream Tower, with its multifaceted resort and entertainment offerings, selected technology to support its complex operating model. We’ll explore the evaluation and setup of this technology, along with the results it is providing the business today.
Unlocking Success: Grend Offers 24-Hour Check-In with 4SUITES Mobile Key Solutions
Mobile key technology streamlines guest room access using smartphones, eliminating the need for physical keys or key cards. It offers benefits such as heightened convenience, enhanced security, improved operational efficiency, and cost savings. This innovation also enhances the guest experience by simplifying check-in and check-out processes, promoting personalized service.
Revolutionizing Hospitality: How mk | hotels Achieved Record-Breaking Efficiency with Cloud-Based Solutions from Apaleo and 4SUITES
Mobile key technology allows guests to access their rooms using their smartphones or other mobile devices, eliminating the need for physical keys or key cards. This technology can provide several benefits for hotels, including increased convenience and security for guests, improved operational efficiency, and cost savings. It also provides an opportunity to improve the guest experience by providing a more seamless check-in and check-out process, and allows for more personalized service.
M3 Provides Taylor Hospitality With Robust Hospitality Solution: Accounting Core
Taylor Hospitality is one of the nation's leaders in golf club and hospitality management. The company has an arrayed portfolio of select service and boutique hotels throughout Virginia and West Virginia. Founded in 2009 and headquartered in Waynesboro, VA, the company's goal is to deliver an unmatched guest experience and positive financial results to all clients.