The Design of Travel and Hospitality in the Year 2039
What will the travel and hospitality space look like 20 years from now? Will we check ourselves into our hotel rooms on iPads? Use our own fingerprints in lieu of room keys? Receive room service delivered by robots? (Believe it or not, these things are all happening now.) Twenty years ago, it would have been difficult to imagine that a large swath of the earth's population would walk around with what are essentially tiny computers capable of making phone calls, sending emails, taking photos, mapping out directions, and much more in their pockets. As technology has evolved, so has the travel industry. We may have more choices than ever before, but that only means architects, designers, and others working in hospitality must focus on how they can use design to set themselves and their products apart.