Metasearch Advertising For Hotels: The Shortest Path To A Direct Booking
What is Metasearch Advertising? A Channel by Channel Guide To Understanding The Metasearch Landscape
By Thomas McDermott, Vice President of Corporate Marketing at Tambourine
When it comes to hotel advertising channels, Metasearch Advertising is the new, big kid on the block, spanning multiple platforms, multiple placements and boasting extremely healthy ROAS.
For the next two weeks, we're rolling up our sleeves and digging into Metasearch with our two-part series on the state of Metasearch Advertising for hotels in 2019.
In part 1, we'll take an introductory look at Metasearch with a channel by channel look at how Metasearch Ads work.
In part 2, we'll take a look at everything Hotel Marketers need to know to be successful on Metasearch.
When hotel marketers talk Metasearch, sometimes language gets in the way. So the first thing we need to do to understand Metasearch in 2019 is, well, define our language.
For instance, Metasearch is NOT the same thing as Metasearch Advertising.
- What is Metasearch for hotels?
Metasearch for hotels is the standard aggregation of a hotel's rates in a search engine.
NOTE: This will happen whether you are advertising or not.
- What does that mean?
That means the OTAs will display their rates to consumers searching your hotel name. And guess what? Your official website direct booking rate WILL NOT be displayed unless you pay to advertise.
- What is Metasearch Advertising for hotels?
Metasearch Advertising for hotels is how hotels pay to display their book direct rate within the Metasearch results.
- Why would a hotel pay to display rates in Metasearch results?
Good question: A hotel marketer would leverage Metasearch Ads so that users book direct (through their vanity site or brand.com) instead of booking through the OTAs.
- Sound familiar?
Yes, we're still fighting the same old fight against the OTAs.
It's a tale as old as time. Just like we fight the OTAs in paid search results, trying to drive traffic to our vanity site.
NOW, we fight to display rates. Take a look at how Metasearch results display in Google.
When a hotel pays to advertise on Metasearch, those rates are displayed right next to the rates of the OTAs. How they display is important because…
Now a traveler can shop rates from all channels in ONE location and in ONE easy search.
A traveler shopping rates doesn't have to go to TripAdvisor, then Expedia, then to the hotel site to compare rates.
Hoteliers need to stop and pay attention to this.
Because a shorter path to a DIRECT BOOKING is making Metasearch Advertising a top contender for your ad dollars.
Where Do Metasearch Ads display?
Metasearch Ads appear on all devices across multiple channels such as Google Hotel Ads, Tripadvisor, Kayak, Trivago, Wego and more.
Below is a visual breakdown of THE BIG THREE: Google, TripAdvisor, and Kayak.
1. METASEARCH ON GOOGLEIf a user searches the NAME OF A PROPERTY on Google, here's what they will likely see:
Things to note:
- Notice how the hotel metasearch ad is designated with the official site label. If a user clicks on the ad, they can be taken directly in the hotel's booking engine.
- Rates are displayed right next to each other for easy comparison.
- If a hotel is out of rate parity, the search results make that readily apparent to the consumer.
2. METASEARCH ON TRIPADVISORMetasearch advertising gives the hotel the option of running ads on a variety of platforms at once. For instance, advertisers can select Google and TripAdvisor but opt out of running ads on Wego or Kayak.
Here's a breakdown of Metasearch results on TripAdvisor when a user searches by HOTEL NAME.
Things to note:
- Rates are once again listed in direct competition.
- Rates listed in primary results have greater visibility than rates listed in secondary results. Not only does the hotel need to pay to turn up in search results, but the hotel needs to bid high enough to get primary placement.
3. METASEARCH ON KAYAKWhen a user searches by HOTEL NAME on KAYAK, here's what they will likely see.
Things to note:Like TripAdvisor, KAYAK has primary and secondary results. The secondary placements are not visible in the initial search, the user must first click to reveal all rates.
Tambourine uses technology and creativity to increase revenue for hotels and destinations worldwide. The firm, now in its 34th year, is located in New York City, Carlsbad and Fort Lauderdale. Please visit: www.Tambourine.com.
Thomas McDermott is the Vice President of Marketing at Tambourine, a hotel marketing firm specializing in technology and creativity for hotels worldwide. Thomas heads up digital marketing and product development and is currently celebrating 9 years in the hospitality industry. He currently sits on the HSMAI Marketing Advisory Board.More from Thomas McDermott
Tambourine is transforming hotel e-commerce. The Firm has become an instrumental partner for elite hoteliers, hotel management and asset management firms seeking to outperform their compset, improve bottom-line profitability and decrease OTA-dependence.
We deliver targeted managed service programs that ensure maximum traffic and conversions across all digital channels. Our team utilizes our own best-in-class technology to empower your property… giving you the confidence and ability to achieve your ownership's revenue goals.
The firm is celebrating its 35th year in business. For more information about Tambourine, visit www.Tambourine.com