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Richard 'Rick' Evanich has been appointed as General Manager at Waldorf Astoria Chicago

Prior to this appointment, Evanich served with Irvine Company Resort Properties. He joined the organization in 2008 and served as Managing Director of the award winning Island Hotel Newport Beach. Previously Evanich also served with Ritz-Carlton Hotels for seven years. During his tenure, he served as General Manager for some of the company’s finest hotels including The Ritz-Carlton New York, Central Park. He also served as a general manager at The Ritz-Carlton New York, Battery Park and The Ritz-Carlton Boston Common.Evanich’s early career included experience as director of food and beverage for the New York Marriott Marquis Hotel where he oversaw a major renovation of the property’s food and beverage operations. He was also the Director of Food and Beverage at the Fairmont Hotel San Francisco and director of operations of the Westin Cincinnati and the Westin Maui. In addition to his experience as a hotel executive, Evanich is a highly trained and accomplished chef. He studied culinary arts in Italy, France and Scottsdale, Ariz., and has worked as an executive chef at various high profile resorts, among them the Marriott Desert Springs Resort in Palm Desert, the Maui Marriott Resort and the Camelback Inn in Scottsdale.

Concierge Laurel Gray of The Ritz-Carlton Chicago, A Four Seasons Hotel has been named Illinois Guest Services Employee of the Year at Illinois Hotel and Lodging Association

Gray, who first received the honour for the Chicagoland area in November, was named the state’s Guest Services Employee of the Year on December 16 at the IHLA Stars of the Industry Awards Luncheon in Chicago, which honours outstanding talent and performance of hospitality employees who provide extraordinary service. A 15-year member of the Ritz’s concierge team, Gray shines with her reputation of going above and beyond for the Hotel’s guests. From securing coveted Oprah tickets to setting up a top-secret hair dye appointment for a rock band member so he would not be recognised, Gray always finds ways to fulfill the most unique guest requests.

Jerry Keyes has been named Metro-Chicago Hotelier of the Year at Illinois Hotel & Lodging Association

The Illinois Hotel & Lodging Association (IHLA) has awarded the prestigious Hotelier of the Year Award for the Chicago market to Jerry Keyes, White Lodging employee and General Manager at the Courtyard by Marriott Downtown. The award was presented at the group's 14th Annual Stars of the Industry Employee Recognition Program, which was held on November 2 at the Hyatt Regency O'Hare.

Tom Segesta has been named General Manager at The Ritz-Carlton Chicago

The Ritz-Carlton Chicago, A Four Seasons Hotel, welcomes Tom Segesta as its new General Manager. Segesta, who most recently spent eight years as General Manager at Four Seasons Hotel Austin, replaces Patrick Ghielmetti, who was named Vice President for Human Resources for Four Seasons Hotels and Resorts Asia Pacific Properties. Segesta joined Four Seasons Hotels and Resorts in 1987 as Director of Housekeeping at Four Seasons Seattle. His career path has taken him through Four Seasons hotels in Boston, Vancouver, Newport Beach and Las Vegas before he was named General Manager at Four Seasons Hotel Austin in 2002.