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Appointment

Mahmoud Sakr has been appointed as General Manager at Jumeirah Emirates Towers

General Managers Mahmoud Sakr and Sven Wiedenhaupt have switched roles – Sakr has been appointed as the General Manager, Jumeirah Emirates Towers and Wiedenhaupt, has been appointed General Manager, Jumeirah Beach Hotel. Mahmoud Sakr will be responsible for developing and running the commercial and operational strategy, the management of 400 rooms and suites and 530 members of staff at Jumeirah Emirates Towers - a landmark property in the heart of Dubai’s business district. In addition, Mahmoud has also been appointed Area General Manager. With 30 years’ experience, he started his career with Jumeirah Group in 1999 as Director of Rooms at the Burj Al Arab Jumeirah. Over the next eight years, he became Executive Assistant Manager – Rooms Division and Resident Manager before Hotel Manager. Sakr was appointed General Manager of Jumeirah Mina A’Salam in 2008. The Cairo-born hospitality professional moved to Jumeirah Emirates Towers from his role at Jumeirah Beach Hotel as General Manager on 1 March.

Jumeirah
Dubai, United Arab Emirates
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Opinion Article Finance

Staff turnover and its effect on a hotel’s financial performance

A recently published white paper penned by TFG Asset Management revealed employee turnover in the UAE's hospitality industry measures approximately 25% - 30% per annum, which is a significant figure that can mainly be attributed to deteriorating staff loyalty. The research addresses the main motivations behind staff's intent to leave, creates a hypothetical scenario to measure the financial impacts, and crafts effective strategies to combat this alarming issue. The following article discusses the potential financial impact of a 30% voluntary staff turnover.

Mariano Faz
By Mariano Faz, Head, TFG Asset Management
Dubai, United Arab Emirates
Appointment

Chris Bradley has been appointed as Director of Hotel Development & Sales, Middle East at Worldhotels

Worldhotels is further strengthening its business development force by appointing Chris Bradley as its new Director of Hotel Development & Sales for the Middle East. The group for independent hotels provides a comprehensive range of services that includes global marketing, sales, training, e-commerce and state-of-the-art distribution and technology to empower the true independence of its members.

WorldHotels Collection
Dubai, United Arab Emirates
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Appointment

Hossam Mansour has been appointed as General Manager at Towers Rotana Dubai

Mansour joined Rotana Hotels in 2013 as executive assistant manager at Fujairah Rotana Resort and Spa, Al Aqah Beach. In his most recent role, Mansour was general manager of Villa Rotana, a four-star hotel located on Sheikh Zayed Road, having first joined the property in this role in 2015. Prior to his appointment as general manager, he also held the position of executive assistant manager at Towers Rotana. A Lebanese national, Mansour has over 20 years of hospitality experience in managerial positions across the GCC, North Africa and Turkey, having worked for international chains including Hilton Hotels & Resorts, Marriott International, and Starwood Hotels. He also holds a Master’s Degree in Hospitality Management and certificates from Cornell University.

Rotana
Dubai, United Arab Emirates
Appointment

Nihad Kattan has been appointed as Regional Director Middle East & Africa at Meliá Hotels International

Meliá Hotels International has appointed Nihad Kattan to the position of regional director of operations Middle East and Africa. Kattan has been appointed to oversee operations across the brand’s set of Middle East hotels, including Meliá Dubai, Meliá Doha and the upcoming ME Dubai and Innside Doha properties in the GCC. Jordanian Kattan has over 30 years of international hotel management experience for five-star deluxe, multi-location and multi-unit hotels and resorts. Over the past five years he has worked at luxury properties in the Middle East, including Marriot International in Dubai, Marriott Hotels in Jordan, Hilton Resort in Fujairah and Cairo Ramses Hilton & Casino in Egypt. He most recently worked in Riyadh, Saudi Arabia as the general manager of the Fairmont Riyadh Hotel. Kattan will work closely with Ahmad Shaban-Fernandez who was appointed as the area director of sales and marketing, Middle East & Africa in October 2016.

Melia
Dubai, United Arab Emirates
Appointment

Xavier Halbi has been appointed as Executive Assistant Manager at Radisson Blu Hotel, Dubai Deira Creek

The French national holds a B.A. in Hotel Management (VATEL), an MBA in International Hospitality Management from Cornell University and is a certified NLP Coach, with over 16 years of hospitality expertise. Throughout his career Halbi has held various positions such as - strategy and revenue manager, director of reservations, director of rooms and director of operations. He was most recently the director of rooms at the Grand Hyatt Doha Hotel & Villas in Qatar. As the EAM, Halbi will be responsible in managing the daily operational and financial performance of all areas of the Hotel, providing senior supervision and support to department heads. He will also play a big hand in the impending hotel room renovation project that is scheduled for 2017.

Radisson Hotel Group
Dubai, United Arab Emirates
Appointment

Aghy Sati has been appointed as Regional Director of Sales and Marketing - Middle East at Deutsche Hospitality

Deutsche Hospitality is boosting its international sales operations by appointing staff to three new roles. Aghy Sati will take on the newly created position of Regional Director of Sales and Marketing for the Middle East and will be based at the company’s Representative Office in Dubai. The main focus of his activities will be on Saudi Arabia and Qatar.

H World International
Dubai, United Arab Emirates
Appointment

Ramzy Fenianos has been appointed as Vice President Development EMEA at Minor Hotels Group

Thailand-based Minor Hotels Group has appointed Ramzy Fenianos as Vice President Development for Europe, Middle East & Africa. Ramzy has over 10 years of extensive experience in hospitality and real estate. Focusing on business development, strategic planning and asset management in international hospitality branding and business development, his background includes Bouygues Real Estate Group and Emerige Group in France, and Sama Dubai Holding Group and IFA Hotels & Resorts in Dubai. Prior to joining Minor Hotels Group, Ramzy held the position of Vice President Acquisitions & Development Middle East & Africa at Starwood Hotels & Resorts Worldwide. Ramzy is French and fluent in English and Arabic. He is based at Minor Hotels’ regional office in Dubai, and holds a Master’s Degree in Real Estate Finance, Major Investments and Developments from ESPI (Ecole Superieure Des Professions Immobiliere) in France, as well as an Advanced Certification in Real Estate and Hotel Investment from Cornell University in the US.

Minor
Dubai, United Arab Emirates