A recap of Revinate's NAVIGATE 2026 conference in Phoenix, covering AI adoption strategies, the importance of clean guest data, and new product developments including automated call scoring.
Oxford Economics study finds Phoenix hotels support 42,000+ jobs and generate $1.1 billion in tax revenue annually.
Sheraton Phoenix Downtown is pleased to announce the appointment of Daryl Rhead as general manager. A seasoned Marriott veteran, Rhead brings with him extensive expertise in franchise services, international asset management, finance, hotel operations, and strategic transactions, positioning him to lead the property to continued success.
Atari Hotels and Intersection Development are creating a new frontier of experiential entertainment. Construction on the long-anticipated Phoenix flagship, located at 840 N. Central Ave. in Phoenix on an acre-plus site, is slated to begin in late 2026.
Sheraton Phoenix Downtown is pleased to announce the appointment of Dominique St. Pierre as Senior Sous Chef. In her new role, St. Pierre will oversee the day-to-day culinary operations at both Carcara—the hotel's signature dining destination known for its Sonoran-inspired menu and locally sourced ingredients—and &More by Sheraton, a versatile space that blends together coffee shop, bar, and grab-and-go market.
Azul Hospitality Group, a premier hospitality management platform providing innovative approaches to maximizing an asset's performance, announced today it has been selected to manage the under-construction dual-branded Marriott hotel at City North in Phoenix, Arizona. The project, comprising the 142-room AC Hotel by Marriott Phoenix Desert Ridge and the 98-room Element by Westin Phoenix Desert Ridge, broke ground earlier this summer and is expected to open in January 2027.
Zeina, a vital member of the Arizona Biltmore weddings and catering team, has been promoted to Director of Weddings and Social Events. Zeina brings 10+ years of catering and hospitality experience — including nearly 4 years at Arizona Biltmore — to this role. Previously serving as the Assistant Director of Catering, she has expertly guided countless couples through their wedding planning journey, crafted bespoke events, and represented the Arizona Biltmore at various local, domestic, and international networking events. In this elevated role, Zeina will lead strategic initiatives to enhance the guest experience, further establishing the Arizona Biltmore as a premier luxury wedding destination. Her familiarity with the property and wealth of experience make her a strong leader for this next chapter.
Arizona Biltmore welcomes Bertrand as the new Director of Food and Beverage. With over 25 years of hospitality experience, 17 of which were dedicated to the luxury hotel industry, Bertrand brings extensive knowledge to this role. Originally from Paris, France, he has had the privilege of living and working in five different countries, allowing him to develop a deep appreciation for diverse cultures and traditions. Most recently, Bertrand served as Director of Food and Beverage across four hotels for the past nine years, including his leadership role at Sheraton San Diego Hotel & Marina, where he led a $100 million hotel renovation and introduced five new dining concepts. At Arizona Biltmore, Bertrand will oversee the resort's seven dining outlets and hopes to elevate banquet dining and drive environmentally friendly initiatives to reduce food waste.
Jessica joins Arizona Biltmore as Resort Manager. She began her hospitality career with Caesars Entertainment in 2007, focused in Food and Beverage. After working 7 years with the gaming giant, she left her position of Director of Food and Beverage Operations. Having joined Pyramid Global Hospitality in 2013, she was able to gain experience in Clearwater Beach Marriott Suites on Sand Key, The Phelps Hotel a Residence Inn by Marriott and finally, open up the AC Hotel Cincinnati at the Banks. Most recently she served as the Director of Retail Food Services at Miami University in Oxford Ohio. Now, Jessica is excited to return to PGH and take on the role of Resort Manager at the Arizona Biltmore. In this position, she will oversee the day-to-day operations of the resort, ensuring a seamless guest experience across all departments. In joining the team, she looks forward to gaining new skills and further developing her leadership abilities while making a positive impact on the guest experience.
Officials of the 143-room Aloft Phoenix-Airport today announced the completion of a comprehensive, property-wide renovation. The hotel, owned by The RADCO Companies, a vertically integrated real estate investor, manager and developer, and operated by HEI Hotel & Resorts, a leading hospitality investment and management company, received a full refurbishment to upgrade guest rooms and baths, public spaces, restaurant and bar, meeting room, fitness center and swimming pool area to meet the evolving needs of discerning travelers looking for a unique experience and today's top amenities.
AC Hotel by Marriott North Phoenix at Norterra and Element by Westin North Phoenix at Norterra expected to break ground in May 2024 and open late 2025.
Hyatt Place Phoenix / Downtown, a 238-room premier hotel managed by Pacific Hospitality Group, announces that Danielle Klus has joined their leadership team as General Manager. Klus will oversee day-to-day operations of the hotel to ensure guests experience best-in-class service that the Hyatt Place brand is known for.
The Moxy Phoenix Downtown Hotel announced its opening today in the historic Luhrs Building.
PEG Hospitality Group, a Utah-based, full-service hospitality company, announced today that Jairah Ramirez will serve as the property's Director of Sales. Jairah will join General Manager Eren Bicakci to open The Moxy Phoenix Downtown this winter 2023. Located at 116 South Central Avenue, this playful hotel brand offers guests a unique and exciting guest experience.
PEG Hospitality Group, a Utah-based, full-service hospitality company, announced today that Eren Bicakci will serve as the property's Captain, the brand's take on the role of General Manager. The Moxy Phoenix Downtown, a vibrant and stylish hotel, is set to open its doors at the end of 2023.
Phoenix has exploded in growth over the last decade, developing a diverse and welcoming economy that has allowed the city and surrounding communities to outperform other top-25 markets.
An urban Downtown Phoenix oasis anchoring the CityScape experience, Kimpton Hotel Palomar Phoenix, part of IHG Hotels & Resorts' Luxury & Lifestyle collection, today announced Devin Mahoney as its new general manager. A dedicated leader and Kimpton Hotels & Restaurants veteran with nearly two decades of experience, Mahoney is celebrated for creating experience-driven environments, an outstanding guest and teammate experience and is positioned to further elevate and evolve the Kimpton Hotel Palomar Phoenix experience.
HEI Hotels & Resorts, one of the nation's leading operators of institutionally owned hotels with a portfolio of more than 100 properties across the United States, today announced that it has assumed management of the 143-key Aloft Phoenix-Airport in Phoenix, AZ, joining HEI’s rapidly growing portfolio of premium-branded, select-service hotels. The RADCO Companies recently acquired the property.
Upscale Extended-Stay Hotel and Flexible Lodging Brand Debuts Next-Generation Property - WaterWalk North Happy Valley - with Ribbon-Cutting & Special Event.
IRIS, a leading provider of digital F&B and guest experience platforms, was deployed to provide guests with a seamless and efficient mobile dining service and to maximise F&B opportunities and drive revenue across the hotel.