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Will Ovando has been appointed as Sales Manager at InterContinental Hotels of San Francisco

The InterContinental San Francisco and InterContinental Mark Hopkins San Francisco welcome Will Ovando as Sales Manager, handling Pharmaceutical, Biotech, Healthcare, and Medical Device markets as well as all medical education groups. Will has been part of the InterContinental Hotels Group for more than five years, having spent time at the Holiday Inn Civic Center in San Francisco as a Sales Manager working with SMERF (social, military, education, religious and fraternal) groups. Prior to his career in the hospitality industry, he held various positions in finance, title and escrow, and with non-profits such as Habitat for Humanity and Women’s Initiative for Self-Employment.

Karyna Flores has been promoted to Senior Sales Manager at InterContinental Hotels of San Francisco

Karyna Flores was recently promoted to Senior Sales Manager for the InterContinental Hotels of San Francisco where she handles large pharmaceutical, insurance, and financial market clients. She first joined the InterContinental San Francisco team in 2014 as a Sales Manager and later Business Development Manager, bringing an extensive background in hospitality to the hotel. Her first positions in the hospitality industry were with The Mandarin Oriental Manila and The Bellevue Manila Hotel and she later spent several years working for Delta Airlines and Qatar Airways as a flight attendant. In 2012, Karyna transitioned back to hotels and settled in the San Francisco Bay Area, working as a Guest Services Agent for The Doubletree by Hilton in Berkeley and later the Hilton in Concord as Sales and Catering Administrator.

Sonia Rollins has been appointed as Director of Human Resources at InterContinental San Francisco

New Director of Human Resources Sonia Rollins joins the InterContinental San Francisco team from Meadowood Resort & Spa in Napa Valley. She brings more than 15 years of director level experience in human resources to her new position working with hotels like the Claremont Hotel & Spa in Berkeley and its 700 employees to the Pan Pacific Hotel with an employee base of 250. She spent more than ten years with Le Meridien Hotel in San Francisco as Director of Human Resources where she saw the hotel through a brand transition, worked with the hotel’s 230 employees, and served on the Executive Committee Board supporting the hotel’s mission, vision, and values. Outside of the hotel industry, Sonia has worked with the Bay Club Company as Corporate Director of Human Resources, overseeing 23 locations between Northern and Southern California.

Estrella Navarro has been promoted to Senior Sales Manager at InterContinental Hotels of San Francisco

Estrella Navarro has been promoted from Sales Manager to Senior Sales Manager for the InterContinental Hotels of San Francisco. She first joined the team in 2014 and has worked with numerous markets from hi-tech to renewable energies as well as SMERF (social, military, education, religious and fraternal) groups to entertainment and production companies, and more. Prior to moving to San Francisco, Estrella worked for the InterContinental Madrid in the areas of food and beverage and sales and marketing and has held positions with Meliá Hotels International and Hotel Eurostars Isla Cartuja. She has a degree in Business Management and Tourism Management from the University of Sevilla and a master’s degree in Communication, Event Management & Protocol from the University of Cambridge.

John Remmers has been named General Manager at Hotel Vitale

Hotel Vitale, a Joie de Vivre hotel, is pleased to announce that John Remmers has been named General Manager. Remmers will assume the Hotel Vitale role as part of his new assignment as Area General Manager for Two Roads Hospitality in San Francisco, where he will also oversee Joie de Vivre’s The Marker. With 32 years of experience managing hotels and boutique hotel brands, John is perfectly suited to step into this leadership position and guide two distinctive, San Francisco Joie de Vivre properties.

Jacqueline Volkart has been appointed as General Manager at The St. Regis San Francisco

Prior to joining The St. Regis San Francisco, Ms. Volkart served as general manager of The Ritz-Carlton, San Juan, Puerto Rico, where she was recognized by Worldwide Branding for excellence in hotel management and earned the hotel a Green Hotel Award from the Puerto Rico Tourism Company. The hotel was the first full-service facility to receive the accolade in the Ecotourism and Sustainable Tourism Program. Ms. Volkart has also held hotel manager and general manager roles at The Ritz‐Carlton, Key Biscayne, The Ritz‐Carlton, Battery Park, and The Ritz‐Carlton, Coconut Grove. At The Ritz‐Carlton, Key Biscayne, Ms. Volkart led the property in obtaining its first AAA Five Diamond Award.

Julie Barajas has been appointed as Director of Event Sales at Hotel Zelos (by Viceroy)

Julie’s experience encompasses more than a decade at prominent California hotels and hospitality organizations. Most recently, Julie was the Catering Sales Manager at St. Regis San Francisco, where she consistently exceeded sales goals, built meaningful relationships within the Bay Area’s meetings and events community, and played an integral role in maintaining the hotel’s status as leading destination for events. Prior, Julie served as the Catering Sales Manager for Starwood Hotels & Resorts’ San Francisco Metro Market, where she oversaw events and catering for the Palace Hotel, Westin St. Francis, St. Regis San Francisco and W San Francisco.

Johanna Mercado has been promoted to Director of Catering at InterContinental Mark Hopkins and InterContinental San Francisco

Johanna Mercado was recently promoted to Director of Catering for the InterContinental Mark Hopkins and InterContinental San Francisco. Johanna previously held positions of Senior Convention Services Manager at InterContinental San Francisco and Associate Director of Catering for both properties and has more than twenty years of experience in the hospitality industry. Prior to joining the InterContinental Hotels of San Francisco, Johanna was Sales and Catering Manager for HOTEL REX and HOTEL CARLTON, both Joie De Vivre Hotels.