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Sheraton on the Falls awarded Starwood Select Recognition!

Niagara Falls, Ontario -- The Guest Satisfaction Index (GSI) continues to remain a top priority with Starwood properties. To ensure that Starwood standards are met, all properties are required to reach a target benchmark in Guest Satisfaction in five categories: physical, service, arrival, food and guest loyalty. Each of these categories are divided into a variety sub categories that evaluate a guests experience including: acknowledgement when they enter the hotel, check in process, valet service, housekeeping and more. The Sheraton on the Falls was one of only a few select Starwood properties awarded with the Q4 2008 Starwood Select Recognition. The Sheraton on the Falls exceeded all areas of the GSI and scored the highest on the physical and service categories.

Frank Vismeg has been appointed as regional director of operations at the Manga Hotels Group

Mr. Vismeg brings extensive industry experience and a strong network of relationships developed within the hotel industry, business community, service organizations, and at various levels of government. Mr. Vismeg has been managing properties in the Toronto area, Niagara-on-the-Lake, Boca Raton, Florida, Bucharest, and Romania, and most recently he was the managing director of VRANCOR Hospitality Management where he managed Holiday Inn Select Hotels&Suites and the Oakville Conference Centre. Since 2002, Frank has successfully opened three new Hilton Garden Inns (Burlington, Niagara-on-the-Lake, and Ajax), Homewood Suites by Hilton – Burlington, and Hampton Inn – London. Mr. Vismeg is an active member of several professional associations including the International Hotel&Restaurant Association, CSAE (Canadian Society of Association Executives), SKAL International, the Tourism Advisory Board, and the American Management Association.

Andrew Gajary has been appointed as General Manager at The InterContinental Toronto Yorkville

Prior to joining the InterContinental Toronto Yorkville, Gajary served as the Hotel Manager at the InterContinental Chicago, the largest and most profitable InterContinental Hotel in North America, and brings a wealth of experience and knowledge with him to the job. He is a second-generation hotelier and a seasoned hospitality professional with over thirty-two years in the industry. He is a graduate of the University of Maryland where he received a B.S. in Business Management and did some graduate studies.

Ottawa Tourism Website Refresh to Boost Ottawa Travel for Events Like February’s Winterlude

OTTAWA, February 19, 2009 — Ottawa travel planning is now easier than ever with the launch of Ottawa Tourism's refreshed website early this week. Visitors looking for Ottawa events such as Winterlude, running through February 22, 2009, will find improved booking capabilities as well as enhanced information for researching attractions, restaurants and more.