With the appointment of Thuy Tranthi Rieder as group vice president of sales & marketing, Rosewood Hotel Group international hotel management company has added strong leadership to the company’s sales and marketing force to support its ambitious expansion and growing presence in the global luxury hospitality arena.
Scheduled for completion in December 2016, the first Kerry Hotel in Hong Kong has announced a key appointment to the Executive Team. James Chow, Director of Sales & Marketing, will be spearheading the marketing, sales, revenue and event management strategies for the newest 5-star property of Shangri-la Hotels & Resorts in Hong Kong.
Ms. Aukse Bright has over 18 years of experience within the recruitment and is known as one of the top leaders in our industry. Her wealth of experience working with Corporate brands globally, developing long term relationships makes her an expert at conducting high end search mandates up to senior executive level worldwide. She possesses and extensive network and is a valuable source of inspiration for HES Global´s clients and candidates. Aukse travels extensively, but based in Asia, she will overlook with her team the Asia Pacific region as well the business development of Latin America. As COO she will also conduct our future development and being involved in our Hotel real estate. You can contact her at [email protected]
Hyatt Regency Hong Kong, Tsim Sha Tsui is pleased to announce the appointment of Mr Per Kredner as its new General Manager. As a professional and enthusiastic Swedish hotelier, Mr Kredner has a successful career in hospitality management spanning in Dubai, Muscat, Singapore, Shanghai and Tokyo for over 15 years. He has numerous years of experience in hotel management as well as food and beverage operations gained in a number of properties across Asia and the Middle East, including the prominent Grand Hyatt Dubai, Grand Hyatt Singapore and Park Hyatt Shanghai.
Marco Polo Hotels has promoted Mr. Thomas Salg to General Manager of its three Hong Kong properties: Marco Polo Hong kong Hotel, Prince Hotel and Gateway Hotel . A seasoned hotelier, Thomas has been in the hotel industry for more than 20 years, spanning 8 countries and 3 different continents within that time. His most recent position was General Manager of Marco Polo Shenzhen, where he successfully achieved significant growth in financial performance, guest satisfaction and associate engagement year-on-year since joining in 2013.
CapitaLand's wholly-owned serviced residence business unit, The Ascott Limited (Ascott) has unveiled two Citadines properties in Hong Kong. With the opening of the 52-unit Citadines Harbourview Hong Kong and the newly-rebranded 55-unit Citadines Mercer Hong Kong, Ascott's presence in the city has expanded to more than 300 units in prime locations across Hong Kong Island and Kowloon.
Following Shangri-La Hotels and Resorts’ announcement of the opening of its fourth hotel in Hong Kong, the new property, Kerry Hotel, Hong Kong, officially announces the appointment of Nicholas Smith as general manager.
Marco Polo Hotels has appointed seasoned luxury hotelier Duncan Palmer as Managing Director of its Hong Kong flagship property, the Murray Building, scheduled to open in October 2017. With over 35 years of experience in many senior management roles for luxury hotel groups worldwide including Mandarin Oriental, The Savoy and Langham Hotel Groups, Mr. Palmer is the perfect fit for the iconic landmark Murray Building nestled between the vibrant districts of Central and Admiralty. Originating from the United Kingdom, Mr. Palmer throughout his career has successfully spearheaded a number of global luxury hotel repositioning and redevelopment projects, mostly in historic and flagship properties. His earlier days with The Savoy Group saw him revitalise the heritage property The Savoy, London with a restoration programme, which resulted in the hotel’s performance significantly improving, and celebrating accolades of ‘Worldwide Hotel of the Year by Executive Travel Magazine. In addition, he also received the ‘One of the Top 10 Hotels in Europe for Service 2001’ award for The Connaught, London by Travel + Leisure Magazine. Mr. Palmer is no stranger to Hong Kong: he spent four years in Asia’s world city during his tenure with Langham Hospitality Group, as Managing Director of The Langham, Hong Kong and was Vice President Design for the group worldwide. In his new role, Mr. Palmer will be instrumental in setting a new benchmark for the luxury hotel sector. The transition from group level to Managing Director is a clear indication of his insatiable desire to transform this iconic landmark into a highly revered hotel.
Hotels should consider developing customer loyalty programmes that balance economic and social rewards to establish "sustainable relationships" with their customers, according to Dr Jin-Soo Lee, Dr Nelson Tsang and Dr Steve Pan of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. In a recently published study, the researchers explore how customers perceive different types of rewards and how those perceptions influence customer loyalty. Their particular concern lies in how that loyalty is expressed in terms of customer behaviour that supports the company.
Hong Kong SkyCity Marriott Hotel is delighted to announce the appointment of Angela Chan as Resident Manager. In her new role, she will be responsible for overseeing the hotel’s operation, leading and motivating the teams, delivering excellent guest service while ensuring the brand standard is met, offering a fresh perspective to employees and maximizing revenue generation.
Cordis, Hong Kong is delighted to announce the appointments of Mr. Edward Hobson as Director of Sales & Marketing and Ms. Mavis Ko as Director of Public Relations & Communications.
Cordis, Hong Kong is delighted to announce the appointments of Mr. Edward Hobson as Director of Sales & Marketing and Ms. Mavis Ko as Director of Public Relations & Communications.
Employees in the hotel sector benefit from mentoring programmes, which also benefit hotels by reducing staff turnover,according to Dr Sam Kim of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and his co-researchers in a recently published study. The researchers show that mentoring helps less experienced employees to adapt to the organisation and cope with work-related stress. High quality mentoring, note the researchers, may be an "effective human resource strategy" for tackling various job-related issues in the hotel sector.
Cosmopolitan Hotel, Hong Kong is more than happy to share the great news of its achievement in receiving 2015 Outstanding Hotel Partner Award on May 22, 2016. Being a contemporary 4-star hotel that brings beyond thoughtful services and accommodation, this is definitely a big motivator for Cosmopolitan to continue striving for top performances.
Cachet Hotel Group (CHG), a leading, international hospitality branding and management company, today announced that Arjomand Group has made a strategic investment into CHG's enterprise.
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) and Thailand Convention and Exhibition Bureau (TCEB) have recently come together to sign a Memorandum of Understanding (MOU) to collaborate and work together in the areas of Executive Education, Internship Programmes and Consultancy Services.
Fifty-three undergraduate students from the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) formed an organising committee and ran HONG KONG 2016: 2nd Global Tourism & Hospitality Conference and 15th Asia Pacific Forum for Graduate Students Research in Tourism, which was held at Hotel ICON on 16-18 May 2016.
Eaton, Hong Kong is delighted to announce the appointment of Ms Leona Wong as Director of Human Resources.
Asia's leading provider of entertainment solutions to the hospitality industry, is pleased to announce that NxGen Communications Pte Ltd ("NxGen"), has become a 25.19% shareholder in the company following the subscription to new shares. NxGen, a leading managed services provider and systems integrator for infocomm solutions in Asia, is a wholly-owned subsidiary of Singapore-listed group TeleChoice International Limited.
Mr Adrian Zecha, founder of Aman Resorts, received the inaugural SHTM Lifetime Achievement Award from the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) at a ceremony held in his honour at the SHTM's teaching and research hotel, Hotel ICON, on 19 May 2016.