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Naoki Oto has been appointed as General Manager at Hilton Odawara Resort & Spa

A Japanese national born in 1958, Mr. Oto started his hospitality career in 1978 at the San Francisco Airport Hilton. In 1985, after graduating from the University of California in Los Angeles, he moved back to Japan and joined the then Hilton Tokyo in Food and Beverage. When the hotel changed management and was renamed Capital Tokyu Hotel, Mr. Oto continued his career there and held various positions. In 1988, he moved to Tokyu Hotel’s Corporate Office in New York, where he was tasked with developing the North American market and heading up the sales office. In 1996, Mr. Oto came back to Japan and joined the Tokyu Hotels Corporate office in Tokyo, later being appointed as Executive Assistant Manager of the Capital Tokyu Hotel in 2002. In 2003, Mr. Oto rejoined Hilton, this time in Osaka as Director of Operations, where he was responsible for operating 520 guest rooms and 9 restaurants and bars. His contribution to increasing operational efficiency and to enhancing revenue management, were key achievements that lead to his appointment in conjunction with the opening of the Conrad Tokyo in 2004, first as Director of Business Development and thereafter he was promoted to Executive Assistant Manager in 2007. He was then appointed as the Hotel Manager of the Hilton Tokyo, where he was based until his recent appointment.

Tough Times for Tokyo Hotels | the-diplomat.com

I mentioned last week that the Prince Hotels group had opened rooms at its Grand Prince Hotel Akasaka to refugees from the tsunami. That got me thinking about the impact that the ongoing crisis and travel advisories is having on the hospitality sector. The news isn’t good. Start with the Prince Hotels group, which even before the crisis was suffering from overcapacity, a legacy of bubble-era expansion. According to the Nikkei newspaper, the group is now reporting that 90 percent of reservations made by foreign visitors at its 44 hotels have been cancelled.