Since 2022, Talent Funnel has grown its customer base by 435%, reflecting increasing demand for specialist recruitment technology in the hospitality sector. ... Talent Funnel will join Access Hospitality and become part of Access Evo, The Access Group's AI-enabled platform.
Payment technology is rarely the most exciting topic in hospitality, yet he described it in a way that made me think differently about its role in the guest journey. ... Perhaps that is the most important measure of successful technology in hospitality. Not how much work it performs, but how much more human the guest experience becomes. Watch full video: In Spanish
Mews CEO, Matt Welle, sat down with Elise Roberts, Managing Director of Happiness Hospitality and the GM behind The Gallivant, a coastal boutique hotel in East Sussex that picked up a MICHELIN key and ... AI is doing the job of teams that small hotels don’t have If you're a hotelier weighing up your own AI investment, you can draw inspiration from Elise’s day-to-day use of it.
Neeson joins Apaleo with more than 15 years of experience in hospitality technology, including serving as Market Director for the UK & Ireland at Triptease, alongside roles at Cloudbeds and CheKin. ... With AI changing what’s possible across hospitality, businesses need an open foundation that gives them the freedom to move faster, connect the right tools and stay ready for what’s next.
in Trybe, a dinner table in the restaurant platform. ... They left after a two-year managed buyout and started Trybe in the COVID lockdowns, when senior people in health and wellbeing were suddenly home and willing to talk.
The strategic partnership with Hudini, the leader in digital transformation solutions for the hospitality industry, began with the implementation of a single solution within PPHE Hotel Group’s technology ... Together, these capabilities support a more intuitive, connected and guest-led hospitality experience, setting a new benchmark for personalisation and digital engagement.
Part of HOSPA, the Hospitality Professionals Association, the HMA’s annual awards ceremony brings together leading hospitality professionals from across the sector to recognise the exceptional impact of ... the Woods Social Media Campaign of the Year (sponsored by GuestRevu) Winner: Barons Eden – The Perfect Blackout Innovative Use of AI in Marketing (sponsored by Screen Pilot) Winner: Corinthia Hotels:
the business in real time. ... As hospitality becomes increasingly automated and AI-driven, we're seeing more hospitality brands adopt this approach.
Themes earmarked for initial action include content strategy in the age of large language models, the future of direct channels, AI-native hotel technology architecture, and how hotels can maintain visibility ... Ben Jost, Chair of the HSMAI Europe AI Advisory Board and CEO and Founder of hospitality AI platform TrustYou, said: This is about industry education.
HSMAI Europe's new Playbook outlines 20 strategic choices facing hospitality in 2026, covering AI, operational costs, talent, and technology complexity, available free to paid members. ... Inside, you will explore the 20 key Strategic Choices Facing Hospitality in 2026 - from AI-driven customer behaviour and rising operational costs to talent transformation and growing technology complexity
HSMAI Europe's AI Advisory Board, chaired by TrustYou CEO Benjamin Jost, is translating AI hype into practical guidance on discovery, content strategy, direct booking, and hospitality tech architecture ... Benjamin Jost An AI Advisory Board for Hospitality What makes the initiative unique, stresses Jost, is the level and mix of expertise around the table.
Daniel believes voice AI works particularly well because it mirrors communication habits guests already have in daily life. ... Bringing hospitality back to hospitality Hospitality is full of conversations about AI right now. Some exciting. Some overhyped. Some frankly exhausting.
At the HOSPA Edinburgh event, Next Wave Hospitality: Tech Transformation sponsored by Focus on Hospitality, I heard stories that capture the reality of life in hospitality perfectly. ... Lorraine found this through her own journey in hospitality too.
The team at Formula helps clients navigate the disruption caused by Google core updates, the latest developments in AI search, and everything in between. ... With his approach to the Sleeping Bear Hotel, Dorchester, Tudor has taken all the best bits of his hospitality experience, and struck out in a new direction.
Operations, Crieff Hydro We get their take on the changes in hospitality and guest experiences, what it will take to stand out and how they’re addressing tech and digital transformation. ... We ask How are hospitality perceptions shifting for your business? Where is the role of AI and automation both in operations and guest experience?
“That is where the ‘Hospitality Engineer’ mindset comes in. ... The challenge is becoming even more urgent as hospitality businesses look to embrace AI and automation.
On 31 March 2026, at Hospitality Tech360 in London , Simone Puorto, Head of Emerging Trends and Strategic Innovation at Hospitality Net , will take the stage to address a question that appears disarmingly ... Oath), that reframes hospitality as a practice grounded in ethical intent rather than solely operational execution.
2025 Highly sustainable hotel buildings command a 4.3% ‘green premium’ on average 81% of investors say AI is expected to shape the industry by 2030 or earlier LONDON – Investor confidence in European ... The results suggest investor confidence in the European hotel market remains strong, with 58% of surveyed investors planning to deploy more capital in 2026 than in 2025.
For Whittlebury Park, it’s all about honing in on each business strand in turn. ... In the world of hospitality today, that’s no mean feat.
At the HOSPA regional event in Manchester, hosted by Focus on Hospitality, we brought together three operators at the sharp end of regulation, compliance and commercial pressure. ... From Airbnb regulation and business rates to data privacy, AI and guest expectations, this is an honest, practical conversation about protecting your business without losing sight of what hospitality is