One In 10 People Work In Hospitality And Tourism | BigHospitality.co.uk
The UK hospitality and tourism industry employs 4.49m people - approximately 10 per cent of the working population – according to a new report by Oxford Economics.
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Mobile Travel Experiences Better Than Traditional Sites
The mobile experience of the UK's top travel brands is better than some experiences offered on desktop sites, according to the latest multichannel eTravel Benchmark results from Voice of the Customer specialists eDigitalResearch. eDigitalResearch measured the digital customer experience - including desktop, mobile sites and mobile apps - for twenty one of the UK's leading travel brands and found that, for some leading travel brands including Booking.com, Marriott and IHG, mobile experiences are now better traditional websites.
Christopher Ross has been appointed as General Manager at pentahotel Ipswich
Christopher Ross has been the new General Manager at the pentahotel Ipswich since September 1st, 2015. With the 40-year-old Englishman, the neighbourhood lifestyle brand has acquired a specialist in the hotel trade with almost 25 years valuable experience in the industry. The hotel expert, originally from Canterbury, was previously the General Manager at the Mercure in Tunbridge Wells. Before that he managed the Holiday Inn hotels in Rochester and Ashford, sobrings with him six years of experience as a General Manager.
Oxford School Of Hospitality Management Hosts Inaugural IHG European Business School
The inaugural IHG European Business School was held in association with the Oxford School of Hospitality Management, Oxford Brookes University, from 24th to 26th August 2015. Over 100 delegates, all employees of IHG selected on the basis of their performance and potential, gathered for a 'back to university' intensive learning experience.
CDL Hospitality Trusts buys UK hotel for S$135.3m | Channel NewsAsia.com
CDL Hospitality says the acquisition of Cambridge City Hotel is its first in Europe and marks a diversification of its portfolio from the Asia-Pacific region. Singapore-listed hotel landlord CDL Hospitality Trusts has made its first foray into the UK with the purchase of a 198-room hotel in Cambridge for £62.5 million (S$135.3 million). Announcing this in a statement on Wednesday (Sep 9), CDL Hospitality said the acquisition is its first in Europe and marks a diversification of its portfolio from the Asia-Pacific region. "The hospitality outlook for UK continues to be strong with international tourist arrivals expected to hit a record 35.1 million in 2015. The recent streamlining of visa process for Chinese visitors entering UK is also likely to encourage more inbound travel from the world’s largest tourism source market," CDL Hospitality said.
Lara Beechey has been appointed as General Manager at Holiday Inn London - Bloomsbury
Lara Beechey brings a wealth of experience to her new role as General Manager of Holiday Inn London – Bloomsbury.
Mark Ind has been appointed as General Manager at Holiday Inn London – Mayfair
A few miles across London, Mark Ind has been appointed General Manager of Holiday Inn London – Mayfair.
Angel Resmella has been appointed as General Manager at Campanile Hotel Birmingham
A Spanish hotelier is hoping to shine in his new post as general manager of Campanile Hotel Birmingham.
Pacifica Hotels Chooses AHLEI for Online Training
Pacifica Hotels, the largest owner and operator of independent hotels along the California Coast, has signed an agreement with the American Hotel & Lodging Educational Institute (AHLEI) to provide its employees access to a variety of online learning resources through CourseLine®, AHLEI's eLearning platform. Through CourseLine®, Pacifica Hotels team members are able to access a variety of training programs, including Guest Service Gold®, Supervisory Skill Builders, START for Individual Positions, Eye on Awareness®, and 20 CyberCinema® videos in English and Spanish. Many of the training programs lead to professional certification. "AHLEI's online training programs are hospitality-specific and cover the fundamentals that are critical to our business," said Alie Gaffan, CHT, Pacifica Hotels' Director of Training and Development. "The online training courses complement Pacifica Hotels' existing programs and standards." Gaffan explained that Pacifica Hotels customizes and individualizes training plans to set team members up for success. She singled out AHLEI's Eye on Awareness® hotel security training as an ideal reinforcement to Pacifica's strong safety culture. "We provide access to the online training at each property, and the online portal serves as a great tool to monitor team member progress," she said. Initial feedback from employees has been positive. Gaffan noted that many Pacifica Hotels team members have earned professional certifications through AHLEI, and the online learning package provides several opportunities to prepare them for additional certifications. "We'll continue to provide a training path that assists our team in growing and developing the skills needed to earn these distinct designations." For more information about training and professional development resources from AHLEI, visit www.ahlei.org or call 1.800.349.0299 or +1.407.999.8100.
HotStats UK Chain Hotels Market Review – July 2015
North East hotels grow bottom lineThe UK provincial hotel market registered positive year-on-year movements across all key performance indicators for the month of July. Hotels in the North East recorded a 3.3% increase in gross operating profit per available room (GOPPAR) according to the latest data from HotStats.
Starwood Hotels & Resorts Introduces Tribute Portfolio™ in Europe with Great Northern Hotel
LONDON -- Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) today announced the debut of Tribute Portfolio in Europe with the addition of the Great Northern Hotel, a Tribute Portfolio Hotel. Launched this past April as Starwood's 10thbrand, Tribute Portfolio is a collection of outstanding independent hotels and resorts, promising owners, Starwood Preferred Guest®(SPG®) members and guests alike the ability to "Stay Independent." The signing of the Great Northern Hotel – a historic King's Cross London landmark – is a significant step in the global roll-out of Tribute Portfolio and reflects the growing global trend for independent, yet dependable high-end travel experiences.
Millennium Hotels and Resorts Acquires Beatles-Inspired Hotel
Hard Days Night Hotel, situated on North John Street in the heart of Liverpool's increasingly popular Cavern Quarter, will now become Millennium Hotels and Resorts' (MHR) 24th property within the UK and Europe; adding to the diversity of the hotel group, which operates a dynamic and impressive worldwide portfolio.
Craig Patterson has been named General Manager at Staybridge Suites Liverpool
Cycas Hospitality has appointed Craig Patterson as Hotel Manager for Staybridge Suites Liverpool. Patterson comes from the Staybridge Suites Newcastle where he was most recently the General Manager.Craig replaces Janet Roberts, who remains with Cycas Hospitality as Culture Coach looking after culture, training and people aspects for this growing hotel management and development company which is at the forefront of the extended-stay hotel concept in Europe.
CBRE Forecasts High-end Franchising to Increase by 50% Over the Next Five Years Across Europe
Commercial property consultant firm CBRE reports that more than 50% of all new four-star hotel deals taking place over the next five years will be under franchise rather than traditional management agreements with branded operators.
Jo Alder has been appointed as General Manager at Park Plaza Sherlock Holmes
Jo Alder who, amongst other roles at PPHE Hotel Group has completed a successful three years at Park Plaza County Hall London, now moves to sister hotel Park Plaza Sherlock Holmes as the new general manager.
James Doherty has been appointed as Operations Manager at Park Plaza County Hall, London
Park Plaza County Hall London welcomes the appointment of James Doherty as operations manager. Doherty first joined PPHE Hotel Group five years ago as reception manager for the landmark opening of Park Plaza Westminster Bridge London.
Dror Danino-Forsyth has been appointed as Operations Manager at Plaza on the River and Park Plaza Riverbank
Joining recently appointed Axel Krueger at Park Plaza Riverbank London and Plaza on the River as new operations manager is Dror Danino-Forsyth, who joins PPHE Hotel Group with over a decade of hotel management experience.
Axel Krueger has been promoted to Hotel Manager at Park Plaza Riverbank & Plaza on the River
Axel Krueger, formerly operations manager at Park Plaza Riverbank London and Plaza on the River has been promoted to the role of hotel manager following a successful two years at the hotel. Krueger first joined PPHE Hotel Group as food and beverage director at London flagship hotel, Park Plaza Westminster Bridge London.
Vincent Lévy has been appointed as Senior Vice President of Operation Europe at Highgate Hotels UK
Vincent LEVY ESSEC IMHI 1990 has been appointed Senior Vice President of Operation Europe for Highgate Hotels UK. Vincent spent most of his career with Starwood Hotels & Resorts where his last position was Regional Director of Finance Africa & Indian Ocean for more than six years. Prior to this he spent about three years as Senior Director Acquisition & Development and about six years as Vice President Finance Europe for Le Meridien Hotels & Resorts.
HOSPA’s cutting-edge Annual Conference and Exhibition for hospitality finance, revenue management, IT and commercial professionals taking place Thursday, 26 November
HOSPACE is a one-day annual conference and exhibition hosted by HOSPA which is the UK's leading educational organisation for Professionals involved in Financial Management, Revenue Management and IT within the hospitality industry.