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Press Release Human Resources

December 10, 2014

Marriott’s #PictureYourselfHere Campaign Takes Job Seekers Behind-the-Scenes

In an effort to attract the most talented job seekers in the industry, Marriott International (NASDAQ: MAR) has enhanced its careers site and job search process with improved search functionality and behind-the scenes photos submitted by current employees. The campaign entitled #PictureYourselfHere is designed to provide job seekers with a more inspiring job search experience and give them an authentic glimpse into what it is like to work at Marriott International.

Press Release Markets & Performance

December 10, 2014

London and Regional UK hotels set for growth in TRevPAR and GOPPAR in 2014 and 2015

Regional UK total revenue per available room (TRevPAR) and gross operating profit per available room (GOPPAR) are forecast to rise by the end of the year by 6.5% and 14.4% respectively, while London will also experience positive year-on-year comparison but at a slower pace with TRevPAR and GOPPAR going up in 2014 by 1.3% and 1.8% respectively. Moreover, both Regional UK and London hotel markets will continue to grow in 2015 with rising TRevPAR and GOPPAR anticipated, according to the Hotel Profitability Forecasts Reports released by e-forecasting and HotStats.

London, United Kingdom

External Article

December 10, 2014

Claridge's Lactose intolerance | economist.com

A group of mothers staged a “nurse-in” outside Claridge's, a posh London hotel, today. The demonstrators took to breast-feeding their children outside the establishment in protest against its treatment of a young mother earlier this week. Louise Burns was taking afternoon tea at the hotel and began breast-feeding her hungry baby. A waiter told her—politely, by Ms Burns’s own account—that it was Claridge’s policy to ask mothers to cover up while feeding. He then produced a large napkin to drape over the baby. An embarrassed Ms Burns tweeted the episode (pictured), the Guardian picked it up, and a debate about the rights and wrongs of Claridge’s actions ensued. Nigel Farage, leader of UKIP, a popular right-wing political party, added fuel when he suggested that mothers might prefer to “sit in a corner” when breast-feeding so as not to upset others.

London, United Kingdom

Supplier News Technology

December 9, 2014

Guestline provide tips for a successful 2015!

With 2015 fast approaching, Guestline have put together a guide to help owners and operators in the hospitality industry maximise the potential from their hotel software. Here's our Top Tips for a successful and prosperous 2015:

Supplier News Sales & Marketing

December 9, 2014

Quentin Hotels Select IDeaS to Boost Revenue Management Strategy

IDeaS Revenue Solutions, the global provider of pricing and revenue management software, services and consulting today announced that Quentin Hotels has implemented IDeaS Revenue Management System (RMS) across their property portfolio in two European capital cities.

London, United Kingdom

December 4, 2014

New Amba Hotels launching with world’s fastest, free unlimited WIFI*

The new Amba Hotel Charing Cross, the first Amba Hotel worldwide, is now open. Situated just steps from Trafalgar Square, the hotel offers the fastest Wi-Fi in the world in any Meetings & Events hotels, with no limits on uploads and download speeds.

London, United Kingdom

December 4, 2014

Michael McCartan has joined Duetto as Managing Director for EMEA

McCartan previously served as Chief Executive Officer of eRevMax, a travel technology service provider, where he grew operations to serve more than 8,000 customers, capturing data benefitting more than 40,000 hotels worldwide. He directed product development, business development, and customer and hotel relationship management in more than 100 countries, managing offices and research development in the U.S., UK, Poland, Singapore and India, and sales representatives globally.

London, United Kingdom

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Supplier News Sales & Marketing

December 3, 2014

IDeaS Announces Partnership with Association of Serviced Apartment Providers in the UK

IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, today announced a major new partnership with the Association of Serviced Apartment Providers (ASAP).

London, United Kingdom

Ad Tambourine One

All you need is one.

Some call it a website with a booking engine built in. Some call it a booking engine with a website built in. We call it One.

External Article Sales & Marketing

December 2, 2014

HOTELS Interview: Forte elaborates on new Italian partner | hotelsmag.com

With Rocco Forte Hotels new strategic partner in Fondo Strategico Italiano (FSI), Sir Rocco Forte has been newly emboldened to state he wants to at least double the size of today’s 10-hotel company within five years. An injection of £60 million (US$95 million) from the Italian state-backed sovereign fund 80% controlled by Cassa Depositi e Prestiti (CDP) and 20% by Bank of Italy in exchange for a 23% equity stake would certainly give any European luxury brand renewed stimulus and Sir Rocco is already in discussions concerning a development in Venice and is actively pursuing projects in Milan, Naples and Sicily.

London, United Kingdom

December 1, 2014

Elyes Mrad has been appointed as Managing Director EMEA at American Express Global Business Travel

Mr. Mrad joins GBT from Hertz International where he was most recently the Senior Vice President of Sales & Marketing. Previously he held the position of Managing Director for Hertz Germany, Czech Republic and Slovakia. In addition to positions within the Hertz Corporation, Mr. Mrad has held senior roles in Asia Pacific with Sita, Japan Tobacco International and in the production department of Rolex-Geneva. He holds a Masters degree in Business Administration from the Institute of Management Development (IMD) in Lausanne, Switzerland and a Master of Science degree in Precision Engineering from the Swiss Federal Institute of Technology.

American Express GBT

London, United Kingdom

Opinion Article Human Resources

December 1, 2014

Stop Justifying Your Problems

You're unhappy. You've a valid reason to be. It's a valid complaint. Problem is, many people and many businesses, think that defending 'the reason' is a valid strategy. It's not. On the contrary, it inflames an already delicate situation and the customer is rightly weighing up your alternative.

By Conor Kenny, Teacher, Trainer, Writer, Founder of conorkenny.com, Conor Kenny

December 1, 2014

Adrian McNally has been named General Manager at Culloden Estate & Spa

Northern Ireland independent hotel group Hastings Hotels has announced the appointment of Adrian McNally as General Manager at The 5-star Culloden Estate and Spa. Originally built as an official Palace for the Bishops of Down, the Culloden stands in 12 acres of beautiful secluded gardens and woodland.

Hastings Hotels

Belfast, United Kingdom

External Article Sales & Marketing

December 1, 2014

The VIP Treatment: How London Restaurants And Hotels Reward Their Regulars | forbes.com

We asked some of the top hotels and restaurants in London and a bit further afield what lengths they go to to make sure their regular customers feel special: “In Hélène Darroze at the Connaught, when guests visit to celebrate a special event such as a birthday or an anniversary, with their consent, we take an instant picture of them with a Polaroid camera. At the end of their meal, we give them the photograph with a message from the Hélène Darroze team which we hope makes the experience extra special and memorable for our customers.”

London, United Kingdom

November 27, 2014

Hostel Sector Set To Thrive As Demand Grows For Low-cost Beds

The hostel and limited service hotel sector is becoming one of the most dynamic hospitality investment sectors, with its adaptability and cost effectiveness along with intense competition from both group and independent operators contributing to rapid expansion.

London, United Kingdom

Press Release Finance

November 27, 2014

KSL Capital Partners, LLC Acquires Village Urban Resorts from De Vere Group

De Vere Group and KSL Capital Partners, LLC (KSL), are pleased to announce that an affiliate of KSL has acquired Village Urban Resorts (Village) from De Vere Group. KSL, headquartered in Denver, Colorado with an office in London, is a U.S. private equity firm dedicated to investing in travel and leisure businesses.

KSL Capital Partners, LLC

London, United Kingdom

Press Release Markets & Performance

November 26, 2014

HotStats UK Chain Hotels Market Review – October 2014

Once again the UK Provinces lead the way to profit growth with positive year-on-year movement during the month of October in gross operating profit per available room (GOPPAR). Yorkshire and Humberside hoteliers experienced a 10.0% increase in this metric while London hoteliers registered a decline, according to the latest data from HotStats.

London, United Kingdom

Press Release Development

November 25, 2014

InterContinental® London - The O2, to Open Late 2015

The new InterContinental® London - The O2 is scheduled to open in late 2015, providing extensive facilities for leisure and business travellers visiting the capital. The luxury 453-bedroom 18-storey hotel and conference centre currently in construction as part of a 7.6 acre development scheme on the Greenwich Peninsula, a destination enjoying a huge surge in visitors following the 2012 Olympic regeneration project.

London, United Kingdom

Press Release Sales & Marketing

November 24, 2014

European hotel industry acknowledges Gabriel Escarrer, from Meliá Hotels International, as new CEO of the Year in the European Hospitality Awards 2014

Since his appointment as CEO, Gabriel Escarrer has lead an aggressive international expansion; the group now has over 360 hotels worldwide and is ranked amongst the top 20 hotel companies in the world. Significantly under his direction, the Company founded 58 years ago by his father, Gabriel Escarrer Julia, has kept on consolidating its leadership through an effective response to the international crisis and the management of unprecedented cultural and organisational change, increasing financial consolidation and a steady expansion of its brands both in its traditional markets and in new markets.

London, United Kingdom

Opinion Article Markets & Performance

November 24, 2014

In Focus: The Hostel and Budget Traveller Market in Europe - Gaining Momentum

A largely risk averse investment market and a more socially aware corporate market has contributed to the rapid innovation of the limited-select-service hotel sector. This vibrant segment now presents the consumer more options and the investment market with more considerations. This year, HVS initiated a performance index to attempt to quantify the performance of the whole market so future investment decisions at every level can be made more informatively. This update1 has been compiled to coincide with the inaugural Hostel & Budget Traveller Conference 2014. In the following pages, we discuss the hostel and budget traveller market and draw conclusions that will be of interest to stakeholders and professionals within the sector.

By Harry Douglass, Senior Associate with HVS London, HVS

November 19, 2014

Nicolas Kipper has been appointed as General Manager at London Marriott Hotel Park Lane

Nicolas joins from his previous seven year position as General Manager of the Marriott Moscow Grand. Nicolas will manage the day-to-day running of London Marriott Hotel Park Lane, including supervision of staff and commercial performance.

London, United Kingdom