AccorHotels has appointed Jacqui McMillan as General Manager of its global flagship Novotel in London's Canary Wharf. In her role she will be responsible for leading all of the day to day operations of the 313-room hotel.
Mobile innovation and the internet's control of the consumer, integrating voice into your business, a smart customer journey, how the death of cash in travel will change the industry forever are just a handful of market opportunities you should be considering today… and this conference will help facilitate this change.
Global hospitality management software company Xn protel Systems has announced today that the stunning, super-yacht style, Southampton Harbour Hotel in the UK has successfully piloted its Point of Sale system, xnPOS. The implementation included both traditional terminals and mobile devices across the hotel's extensive F&B operation, giving staff the right tools to deliver service wherever it is needed. The xnPOS implementation also included interfaces to the Oracle Hospitality OPERA property management system and Procure Wizard's enterprise stock and procurement solution.
The Oxford School of Hospitality Management has this year continued its long association with the prestigious FT Weekend Oxford Literary Festival, through which it delivers outstanding learning experiences for students.
Restless sleepers, beware. Most people love hotel beds because they’re soft and luxurious. However, there are some travelers out there who prefer a constant adrenaline rush to a comfortable night's sleep. A unique B&B, the brainchild of climber Eddy Young, offers thrill-seekers the chance to sleep on the face of a cliff in Dorset, about 60 feet above the English Channel.
HotelREZ Hotels & Resorts has welcomed a number of new serviced apartments to its portfolio recently, including Staying Cool at the Rotunda and Talbot Suites at Stonebridge – part of The Talbot Collection. These join Wilde Aparthotels by Staycity, the first of a new brand that opened in London earlier this month.
Germany's outbound market accounts for over 30% of the overnight stays made by EU citizens but the market is set to get even bigger in 2018 on the back of strong economic performance, receding security concerns and high consumer confidence finds the report, an extract of which can be downloaded for free here.
From April 2018, Four Seasons Hotel London at Ten Trinity Square welcomes Vincent Hoogewijs as Regional Vice President and General Manager. Following a long career with Four Seasons, Hoogewijs makes the move from his most recent post at Four Seasons Hotel Amman in the Middle East to Europe to oversee the team at Ten Trinity Square.
Northern Ireland's premier hotel group Hastings Hotels are delighted to announce that Patricia Murtagh has been appointed Business Development Manager for the Europa Hotel and Grand Central Hotel, Belfast.
Getting noticed in the ever more crowded field of luxury and lifestyle hotels is very, very hard. There are of course deals, such as fourth night free, room upgrades, free breakfasts and spa credits. But, what about people who aren't just looking for a deal? Hotels try everything from bringing in a Michelin chef to a popular food truck for a pop-up restaurant. In the spa, the more obscure the better. You'll find treatments using everything from chocolate to caviar and stuff you wouldn't want to read about if you happen to be sipping a coffee. And a normal butler is no longer enough. Let's try a bath butler, or a technology butler, anything to get a bit of PR. Whether most of these things actually are of interest to travelers is up for debate.
There are plenty of cities in the United States that had a high profile with guests from throughout the globe. Names like New York City, of course, come to mind, as do rising stars like Austin, Texas and Nashville, Tennessee.
The "waters" in the hotelier business are never still. Getting the best and most astounding wave is everyone's fantasy in this industry. Because of Hotel technology innovation, today, everybody has the chance to do so.
Well, it seems that millennials are here to destroy everything after all. I'm just joking; this generation is very focused on changing things and it's usually for the better. The reason why millennials get a bad rep is due to the fact that many industries have a problem attending to the standards and priorities that this generation has. Millennials are not afraid to ask difficult questions in the workplace and they will complain if they feel mistreated in any situation.
STR's preliminary March 2018 data for London, England, indicates overall performance declines. Based on daily data from March, London reported the following in year-over-year comparisons:
Mr Meldrum joined Hastings Hotels in 2002 as restaurant manager of Ballygally Castle before working his way to becoming the hotel's general manager. He has since held the role of general manager at the Everglades Hotel, the 5-star Culloden Estate & Spa and is currently at the Slieve Donard Resort & Spa having managed it to one of the finest award-winning resort hotels in the UK and Ireland and is the incoming president of the Northern Ireland Hotels Federation.
Campbell GRAY Hotels is delighted to announce the appointment of Anne Schaeflein as General Manager of The Machrie Hotel and Golf Links, on the Isle of Islay. Schaeflein has a wealth of experience in General Management roles and has gained strong operational skills over the course of her career, working for several top hotels within the UK and overseas.
GDPR. Four letters of the alphabet that are proving to represent one of the biggest challenges facing businesses in 2018. The General Data Protection Regulation (GDPR) comes into effect on 25th May across the European Union, including the UK, and impacts any organisation that operates within the EU that processes data of EU citizens wherever they may be in the world. How organisations hold, store and process personal data will now be subject to higher and more consistent scrutiny - with potentially significant penalty for non-compliance. AETHOS Consulting Group's London Managing Director Chris Mumford emphasizes that much attention is already given to how customer data is handled under GDPR, especially in the hospitality sector where hotels process a high volume of personal information and payment data. "GDPR not only impacts how a business interacts with its external customers but also how it manages data internally with regard to its employees. In an industry such as hospitality where the labour force is so often highly diverse and comprised of multiple nationalities, most organisations will be affected by GDPR."
Indeed, it appears that millennial travelers are here to destroy everything all things considered. I'm simply clowning; this generation is exceptionally centered on changing things and it's normally to improve things. The motivation behind why millennial get a terrible rep is because of the way that numerous enterprises have an issue taking care of the standards and needs that this age has. Millennial are not reluctant to make troublesome inquiries in the working environment and they will gripe on the off chance that they feel abused in any circumstance.
Sabre Corp. has promoted Roshan Mendis to chief commercial officer of the Travel Network business, putting him in charge of global sales, sales operations and business development for its travel distribution business. Mendis previously led the Asia/Pacific and Europe, Middle East and Africa regions for Sabre Travel Network.
February 2018: Profit Slide Continues at UK Hotels Despite recording an increase in revenue across a number of departments, year-on-year profit per room at hotels in the UK fell by 5.1% in February as cost increases continue to accelerate, according to the latest worldwide poll of full-service hotels from HotStats.