As more than two thirds of hotels continue to experience staffing shortages, hoteliers are offering more pay and a host of incentives in order to attract and retain talent, according to a new survey conducted by the American Hotel & Lodging Association (AHLA).
Since hosting the first-ever GRAMMY Awards at The Beverly Hilton in 1959, Hilton has been more than just a name in the hotel industry. From inventing the Vegas residency to welcoming musicians who have penned world-famous songs while at Hilton properties, Hilton’s history is rich with musical milestones.
Improvement in group business, especially across the Top 25 Markets and upper-upscale chains, drove growth in U.S. hotel revenues and profits, according to 2023 P&L data from CoStar. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.2023 per-available-room metrics (% change from 2022)
The Abbey Resort & Avani Spa is pleased to announce the appointment of Dan Dolan to General Manager of Lake Geneva's only lakeside full service resort. Dan brings a wealth of executive leadership along with a diverse background in hospitality sales and marketing. Prior to taking on this operations role, Dolan was the Interim General Manager and the Area Director of Sales and Marketing for Benchmark Global Hospitality, The Abbey Resort's management company.
Arlo Hotels has appointed William Burpitt as General Manager of Arlo Williamsburg, the brand's latest property to join the portfolio. Coming from a family of hotel owners and operators in the United Kingdom, Burpitt brings to Arlo not only his personal hospitality experience but also his academics from his time studying hospitality management at Bournemouth University. He continued his career by moving overseas to work for various hotel brands throughout the U.S. and the Caribbean, including Belmond hotels in Charleston, South Carolina, and St. Martin and other hotels in Miami, New England and NYC.
Richard Tucker, formerly Hotel Manager of Arlo Midtown, has been promoted to General Manager of Arlo SoHo. Throughout his distinguished career spanning over a decade, Tucker has left an indelible mark on each role he has undertaken. He has experience working with hotels ranging from 21 to 400+ keys, including Fairmont Hotels & Resorts, Rosewood Hotels & Resorts, Thompson Hotels, Highgate, Sightline Hospitality and Destination Hotels & Resorts. In his most recent role at Arlo Midtown, Tucker was instrumental in shaping the hotel's identity as a leading New York City hospitality destination and experience. In addition to his operational responsibilities, Tucker is an active participant in Arlo Hotels' Equity, Diversity, and Inclusion (EDI) Committee and initiatives. His commitment to promoting a diverse and inclusive workplace has been driving positive change within the organization and on-property, reflecting his enduring legacy as a leader with a social conscience.
Joining the Arlo Hotels family, Joe Kavanagh has been hired as General Manager at Arlo NoMad. The 25-year hospitality professional has worked for noteworthy companies, including W Hotels, SLS Hotels, Starwood Hotels & Resorts and Archer Hotels, and most recently served as General Manager for Paramount Hotel Times Square.
Replacing Stokes at Arlo Midtown and joining Arlo's promotion ranks is Mark Butler, formerly General Manager of Arlo NoMad. Butler joined Arlo NoMad in March 2021, where he oversaw the hotel's recovery from the pandemic, rebuilding corporate and leisure guest relationships and experience, which resulted in record annual average daily rates and gross operating profits. A native of Ireland, Butler has been recognized for developing and promoting team members and building executive teams, guest satisfaction and profitability. His two decades of global hospitality experience includes humble beginnings at Conrad hotels in Dublin and Chicago before joining Fitzpatrick New York in Manhattan and working under John Fitzpatrick, two-time Chairman of the Hotel Association of New York City. Among other international hospitality groups and hotels, Butler worked at the five-star Sofitel New York, Dalata Hotel Group (Ireland's largest hotel group) and Hilton Times Square until its closing in October 2020 due to COVID.
The hotel's historic guest rooms will be completely reimagined as part of the hotel's $20 million reinvestment.
Salt Lake City hotel reopens after a months-long renovation with new design and modern cocktail lounge.
In her new role as Director of Group Sales, Brittany Ostrander will oversee the group sales team strategy including day-to-day office operation. Ms Ostrander joined The Newbury Boston shortly after its reopening as Group Sales Manager and quickly moved into the role of Assistant Director of Group Sales. Prior to joining The Newbury, she worked at a number of luxury hotels in Boston, including Encore Boston Harbor, Boston Harbor Hotel and Ritz-Carlton Boston. She is a graduate of Florida State University.
Melissa Kelly's appointment to Director of Sales, where she will oversee the entire sales strategy for the property, represents the culmination of nearly 12 years of work with The Newbury Boston. Starting as Senior Group Sales Manager at The Taj Boston, Ms Kelly has held a variety of progressive sales leadership roles at the Hotel. She was part of the opening team for The Newbury Boston and worked throughout the Hotel's transformation and launch in the market. Prior to her work at The Newbury, Ms Kelly was Group Sales Manager at The Hawthorne Hotel. She is a graduate of Salem State University.
As Director of Sales and Marketing, Laura Ward will develop sales strategies and lead the sales, catering and event service team, as well as direct the marketing efforts for the Hotel. Ms Ward joins The Newbury from her most recent position as Director of Sales and Marketing at Intercontinental Boston. She brings with her an impressive array of luxury hotel experience, including sales leadership roles at Intercontinental Boston, Boston Harbor Hotel, Four Seasons Hotel Boston, and more. She is a graduate of Catholic University of America in Washington, D.C.
DoubleTree Suites by Hilton Orlando-Disney Springs Area has completed a multi-million-dollar renovation to its 236 all-suite property located at 2305 Hotel Plaza Boulevard, convenient to the Orlando International Airport, the Orange County Convention Center, and Orlando's world-class theme parks.
U.S. hotel performance increased from the previous week, while year-over-year comparisons remained mixed, according to CoStar’s latest data through 27 January. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.21-27 January 2024 (percentage change from comparable week in 2023):
Joe Viglietta, COO of Dimension Hospitality, an industry leader in hotel management, today announced that the Hilton Garden Inn (HGI) Nashville Downtown/Convention Center has joined Dimension’s growing portfolio of managed hotels.
Agnes Park has been promoted to Executive Vice President, Legal and General Counsel, and will oversee global legal, compliance, and regulatory functions, ensuring the utmost standards of legal compliance and excellence are maintained throughout development, operations, and corporate activities.
Nicole Young has been promoted to Vice President, Revenue Management and Distribution, Global. Nicole joined Rosewood Hotel Group in 2017 to drive revenue through the optimization of revenue management and maximizing distribution opportunities across key traditional and emerging channels. In her new position, she will also act as the regional business expert for the Americas while leading the charge in advancing global revenue management and distribution processes and systems.
Pixar Place Hotel is now open at Disneyland Resort, officially marking the transformation of Disney's Paradise Pier Hotel into the first fully Pixar-themed hotel in the United States. The 15-story high-rise overlooking Disney California Adventure Park boasts comfortable and contemporary guest rooms that celebrate the artistry of Pixar Animation Studios, new dining options by Great Maple, a relaxing rooftop pool area and play court, a renovated fitness center, and more. Character artwork, concept renderings, and more are displayed throughout the hotel, celebrating beloved films such as Finding Nemo, Inside Out, and Soul.
Hyatt Place Phoenix / Downtown, a 238-room premier hotel managed by Pacific Hospitality Group, announces that Danielle Klus has joined their leadership team as General Manager. Klus will oversee day-to-day operations of the hotel to ensure guests experience best-in-class service that the Hyatt Place brand is known for.