Accor's study of 4,300 travelers across nine countries reveals eight emotion-driven travel trends for 2026, with 25% wanting searches to start with mood rather than destination.
SuitePad wins its seventh consecutive HotelTechAward based on verified hotelier reviews and performance data across integration, adoption, and support metrics.
London-based group used AI tools via Apaleo's open API platform to automate guest communications, review analysis, and voice bookings across 14 properties.
Bookboost ranked third globally among 200+ hotel tech products, with verification from actual hoteliers using the platform.
RoomPriceGenie also won "Best Place to Work" and secured $75M investment from Five Elms Capital in 2025.
SiteMinder won seven awards including Best Channel Manager and Best Booking Engine, processing 130 million reservations worth $55 billion annually.
Pertlink's vendor-agnostic guide shows GMs how to use AI as a management co-pilot for better decision-making without disrupting existing operations.
The study of 1,200+ Gen Z travelers reveals they want transparent, authentic personalization that empowers choice rather than algorithmic decision-making.
Australian hotels lag in AI readiness despite growing demand, but can succeed by partnering with tech experts rather than building in-house expertise.
TrustYou hired Jenna Xue and Jasmine Leong to lead APAC marketing and business development as part of doubled regional investment.
Canary won nine categories at HotelTechReport's awards, including the inaugural AI Voice Bot award for technology that handles phone calls autonomously.
Cloudbeds won Best Hotel Management Software and earned finalist status in four other categories based on verified hotelier reviews across 200+ global solutions.
The article argues hotels should replace ROAS with full-funnel metrics like market share and brand.com contribution to measure long-term marketing success.
Data shows Milan hotels respond to only 24-50% of reviews compared to 61.7% European average, with lessons from Paris 2024 Olympics highlighting pricing and reputation risks.
The article focuses on predictive analytics and machine learning applications for demand forecasting and competitor analysis, with Australian hotels reporting 15% booking increases for July-August.
The $30M investment from Five Elms Capital will fund global expansion, AI feature development, and enhanced payments capabilities for the spa software provider.
The article profiles 13 hotels worldwide implementing regenerative agriculture programs, arguing these initiatives drive guest interest, ADR growth, and brand differentiation beyond basic sustainability.
The article details how hackers exploit hotel staff's helpful nature through phishing, vishing, and impersonation tactics, with AI deepfakes making attacks more sophisticated.
Byron Fiddler of New Park Manor shares strategies for authentic family hospitality, from pre-arrival guest contact to inclusive spa access and child-friendly dining solutions.
Hotels must prepare for AI-driven guest discovery that prioritizes data consistency over search visibility, fundamentally changing how travel decisions are made.