The Front Office Manager AI Playbook and Toolkit
Pertlink's toolkit provides ready-to-use AI prompts and frameworks for front office managers to improve service recovery, upselling, and training without replacing human staff.
Search
Labor and Employment Roundup: What to Expect in 2026
JMBM law firm outlines 15+ new California employment laws taking effect in 2026, including expanded paid family leave, AI regulations, and strengthened whistleblower protections.
Sonesta Grows NPA Franchise Portfolio with the Transition of 45 Hotels
NPA acquired 45 properties from Sonesta's managed portfolio sale, with plans to add 10 more hotels over 36 months.
A Roundtable Discussion with Caribbean and Latin American Lodging Experts
CBRE convenes executives from Sandals, Hyatt, Hilton, Palladium, Posadas and others to discuss 2025 market challenges, all-inclusive growth, and expansion strategies across the Caribbean and Latin America.
Hyatt Accelerates Essentials Portfolio Momentum with Planned Brand Growth in New Markets and New Leadership
Hyatt's Essentials portfolio signed 20+ Hyatt Select deals and 70 total Hyatt Studios deals, with 50% of 2025 U.S. deals entering new markets under new leadership.
The World's Best New Luxury Hotels of 2025
LTI's annual ranking highlights 15 new ultra-luxury properties across 13 countries, with Rosewood claiming three spots including the top-ranked Chancery London.
Hampton by Hilton Set for India Expansion with First Five Hotel Signings in Partnership with NILE Hospitality
Five Hampton by Hilton hotels totaling 350+ keys will open across Amritsar, Vrindavan, Raipur, and Lonavala within two years under a licensing deal with NILE Hospitality.
Vijay Patel Named Tourism Champion of the Year
Patel manages 20 hotels across five states and serves on multiple industry boards including IHG Owners Association Global Board of Directors.
CHTA Highlights the Biggest Takeaways from CHIEF 2025, Signaling a New Era for Caribbean Hospitality
CHTA shares insights from Barbados forum covering climate resilience, digital transformation, direct booking strategies, and workforce innovation as priorities for Caribbean hotels.
How to Successfully Navigate Hospitality Development Costs
The Beck Group's Summer 2025 Cost Report shows five-star hotel construction costs rising twice as fast as general commercial building inflation.
By Scott Lowe, Chief Revenue Officer, The Beck Group
Iconic Swiss active lifestyle hotel selects Shiji’s integrated hospitality technology ecosystem
Le Clay will open in summer 2026 as the first of four planned Swiss properties using Shiji's fully integrated ecosystem from day one.
UN Tourism and International Baccalaureate Organization partner to grow tourism education at high school level
The partnership will focus on joint initiatives to enhance skills development and professional training for high school students entering the tourism sector.
Dusit Thani College begins new wave of global expansion, introduces fast-track hospitality training in Saudi Arabia
The six-month program launches in Riyadh in January 2026, targeting Saudi Arabia's projected 2.7 million hospitality jobs by 2025.
Can Career Mobility Be a New Solution to Lodging Workforce Development?
Research identifies 21 key factors for career mobility in lodging, revealing significant gaps between employee importance ratings and actual industry performance.
By Haemoon Oh and Miyoung Jeong
ISHC Honors Bruce White with the Pioneer Award at ALIS
ISHC will honor the late White Lodging founder at ALIS 2026 for pioneering dual-brand hotels and transforming franchising relationships.
Limehome accelerates European expansion with strategic investment
The €75 million from Cheyne Strategic Value Credit follows a record year of 3,500 new units signed across major European cities.
Hotels Save 500+ Hours Annually With Modern PMS Platforms, According to the HotelTechReport 2026 PMS Impact Study
The study surveyed 1,200+ hotels across 47 countries, finding 17% save over 10 hours weekly while 92% cut staff onboarding from weeks to days.
By Jordan Hollander, Co-Founder, Hotel Tech Report
On-Site Training: Always a Smart Option
Maestro promotes onsite training as superior to remote learning for hotel staff development, citing better engagement and real-world practice.
By Wendy Paul-Leonard, Senior Training Services Manager, Maestro
What JW Marriott and Hilton can teach us about culture, data, and success in modern hotel openings
Dolores Castillo shares insights from launching JW Marriott and Hilton properties, emphasizing market clarity, wellbeing-focused guest expectations, and balancing data with relationships in commercial strategy.
Meliá Hotels International Strengthens Luxury and Lifestyle Offering with New Hotel Openings in 2026
The Spanish hotel group will debut 23 properties globally including its first Southeast Asia resort in Bali and luxury developments in Dubai, Seychelles, and Maldives.