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Opinion Article Food & Beverage

Reimagining the Hotel Minibar: How Bartech’s Automation Technology is Powering a Profitable, Guest-Centric Comeback

With this in-room convenience, there was no need to get dressed to go to the hotel restaurant, lobby bar or grab-and-go counter, or even make a call to room service to satisfy a craving. ... With capabilities like predictive restocking, IoT integration, and AI-driven consumption forecasting already in development, Bartech is positioning its platform not just as a minibar solution, but as part

Bruno Agrario
By Bruno Agrario, Executive VP of Sales, Bartech International, Bartech Systems International Inc.
Opinion Article Human Resources

Powerful Partnerships: Communication, Community, and Resources

Many of us are members of the American Hotel and Lodging Association (AHLA) and or the National Restaurant Association (NRA) and the affiliated state organizations, and in my case, the North Carolina Restaurant ... As a reference, see the sample of examples of hotel organizations partnering with sustainability organizations (typically nonprofits) to support environmental causes generated by AI in response to a question

Robert O’Halloran
By Robert O’Halloran, Professor Director, School of Hospitality Leadership, East Carolina University
Ad Social Strategy
Turn Social Into Commercial Growth

A two-day working summit, live and online, for hospitality teams ready to improve bookings, reputation and results.
KORDIE®
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 
Lighthouse
Press Release Technology

Hospitality Upgrade Announces the Recipient of the John Cahill Student Seat for the 2025 CIO Summit

Zaira, an outstanding student in the Bachelor of Hospitality Management program at Acsenda School of Management in British Columbia, was selected for her academic focus on AI and automation in front desk ... The John Cahill Honorary Seat was created in memory of industry leader, technologist, mentor and friend John Cahill, a big supporter of the CIO Summit from its inception in 2001.

HFTP
Opinion Article Human Resources

Research and Education: a Connection to Ever-Evolving Expertise and Experience

Early in my career as a professor, a program graduate called me and asked if I could help him with menu planning notes and resources as he changed lanes in his career and was starting a career as a restaurant ... Managers and employees who refer to or think about their workplace as “Our” hotel or restaurant engage in a service process that is very different from someone just doing the job.

Robert O’Halloran
By Robert O’Halloran, Professor Director, School of Hospitality Leadership, East Carolina University
Supplier News Food & Beverage

The Future of Hotel F&B Technology

AI is already making a tangible impact in several key areas. This includes demand forecasting, menu optimization, and personalized recommendations. ... The biggest untapped potential lies in making F&B data actionable across departments. This information shouldn’t be confined to the restaurant manager’s office.

Shiji
Opinion Article Food & Beverage

Artificial Intelligence-Driven Personalization in Restaurant Guest Experiences

So how will AI-driven personalization in restaurants reshape guest experiences over the next five years? ... The Current State of AI in Restaurants Today’s restaurants employ artificial intelligence across various operational areas, from customer interfaces to back-of-house systems.

Joe Cilli
By Joe Cilli, Assistant Dean and Director of Distance Learning for the FIU Chaplin School of Hospitality & Tourism Management, FIU
Development Pipeline

Kleindienst Group to Open Hygge Hotel on Dubai World Islands

The hotel will be filled with warm, understated interiors, plenty of cozy corners to relax in, communal spaces to connect in, and a sense of treasured quietude in everything from its wellness offering ... HWKN will be incorporating AI into the design process, using it to inform both function and aesthetics, in the hopes of creating experiences that push the boundaries of traditional hospitality environments

Kleindienst
Dubai, United Arab Emirates
Supplier News Technology

IDS Next: First Global Hospitality ERP to Deploy Autonomous AI Support

IDS Next, a global leader in hospitality technology, has collaborated with Salesforce, the world’s #1 AI CRM, to transform customer support by deploying Agentforce, Salesforce’s autonomous AI agent. ... With this integration, IDS Next becomes the first hospitality ERP provider to embed autonomous AI directly into its product portfolio, ushering in a new standard for intelligent, always-on support in the

IDS NEXT
Podcast Technology

Why regenerative tourism is the future of hospitality

So, of course, everybody is talking about AI, AI. That’s the number one. I just got back from high tech here in the United States. And AI is the big buzzword. So how do you see that coming on? ... In addition to AI, the other thing that everybody’s talking about is bookings are pretty soft. I mean, I’m sitting in the United States. We’ve had a dramatic fall off in international Travel.

Karen Stephens
Karen Stephens, Chief Marketing Officer, Revinate, Inc.