The rise of restaurant groups In the past, restaurant chains or franchise groups benefiting from economies of scale were often associated with fast food of low to reasonable quality and uniformity in offer ... Leveraging AI in payment and ordering systems is at the forefront of this transformation.
AI can analyze patterns, detect anomalies, and generate insights in real-time. ... The real magic of Infor Influence wasn't just in the panels, the AI debates, or even the sheer spectacle of Vegas—it was in the people.
After been tucked for many years - underfunded and under-appreciated - in a dark corporate corner by Tripadvisor after its acquisition in 2014, Viator has enjoyed a steady growth since the pandemic, unlike ... TripAdvisor should sell TheFork, its restaurant reservation platform.
What would be in the clutches of those big arms? In other words, what will data management include in the year 2025? ... Trend #5: Automation — 7 days a week Whether it’s AI or another technology, hoteliers who automate data management are ahead of the curve in terms of marketing and fostering guest connections.
How do guests use AI tools to research hotels? First, let’s explore some context. Generative AI tools (ChatGPT, Claude, DeepSeek et al) play a growing role in travel planning. ... AI models generate synthesized responses (rather than links) in an easily digestible, conversational manner.
AI-Powered Personalisation Integrated AI algorithms in CRS will analyse a wide array of data like booking history, previous stays, and preferences, offering tailored recommendations for room types and ... Tip: Leverage AI to anticipate guest needs in advance and proactively deliver communications.
We’re seeing a push for hyper-local, hyper-seasonal offerings in boutique hotel restaurants, says Mitch Prensky, Founding Partner & Chief Culinary Officer at COJHO F&B Development. ... Questions still remain: Will AI replace many of the apps currently used in hospitality? Will it eliminate the need for software engineers?
In true maritime tradition, the keel laying and coin placement ceremonies were held, marking the official birth of Orient Express Corinthian, the largest sailing yacht in the world. ... Today, we are also taking partake in a major advance in the decarbonization of the maritime industry.
Consider Complementing your Personalization Efforts with AI-Powered Assistants Smart chatbots powered by AI and natural language processing can transform guest interactions. ... Technology is an essential tool in this process, but it should not be viewed as a crutch.
Because in 2024, over 50% of customers said they were willing to provide data in exchange for AI personalization — making every email campaign and call with a reservation agent tailored to each guest. ... What trends are in store for 2025? Just like last year, this year’s trends will be connected by a throughline of AI and data-centric initiatives, but with greater momentum.
What ability to put a message in front of a desk clerk or a server in a restaurant or at a bar? What do I have that I can use, I can leverage to accomplish personalization?” ... goes in.
Education and Training for AI Optimization AI and Education are like services in some ways. ... As noted earlier in this discussion, those that do not engage in AI may be left behind. For example: Assess where you as a hotel are in terms of technology, innovation, and potential AI application.
can adopt to align with sustainability trends in hospitality. ... In other words, sustainable management pays—both in terms of efficiency as well as brand loyalty and employee retention.
THAIFEX - HOREC Asia 2025, one of the most influential hotel, restaurant and catering (HoReCa) gatherings in Southeast Asia, is set to take place from 5 – 7 March 2025 at IMPACT, Muang Thong Thani, Bangkok ... Digital experiences: The rise of AI, IoT, and automation is reshaping the hotels, restaurants and catering sectors.
In this week’s episode of the Hotel Moment podcast, Evan Crawford , Vice President of Marketing a Pyramid Global Hospitality, joins Karen Stephens , Revinate CMO, to advocate for the use of AI in marketing ... And as AI copy and other generative AI becomes more prevalent, it seems to me that the consumer is going to start to become kind of more in tune to the, “Hey, what is written by AI and what is truly authentic
Thriving in 2025 and Beyond The data highlights a clear opportunity for hotel leaders: innovating in guest experience is key to overcoming profitability challenges. ... You can also get instant access to the full set of benchmarking data referenced in this article by taking the AI in Hospitality Survey here .
In this session, we’ll explore actionable insights and strategies for hoteliers to improve guest satisfaction and team morale. ... Leverage Smart Chatbots Advances in AI technology enable hotels to provide 24/7 support through smart chatbots.
This was inspired by Marcy Albert’s LinkedIn post about in-room irons , which in turn generated a great discussion in the comments. 12 essentials for a good hotel room The small things listed in this article ... Free water Bottled water (or filtered water in a reusable glass bottle) should be included in the room and replenished every day.
Because then you know that I’m interested in spas and restaurants, and I don’t have kids. So I get maybe a different message than somebody who’s got children and likes beachfront properties. ... In this clip, he talked about what is coming in 2025.
Developed in collaboration with Dr. ... As dining habits evolve, 2025 could see nutrient dense small plates hitting a rising number of restaurant menus as the way we fuel ourselves evolves in response to a new way of eating.