1 Hotels Mission Membership™: a Transformative Loyalty Program
The program donates 1% of qualifying spend to environmental nonprofits chosen by members and offers sustainability-focused perks instead of traditional points.
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Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy's AI messaging
Paradise Resort implemented HiJiffy's AI platform achieving 531 bookings worth AUD $750K through automation, with 82% guest engagement on WhatsApp messaging.
The key tech trends expected to refine the guest journey in 2026
Industry analysis predicts 2026 will shift focus from acquiring tech tools to integrating them seamlessly, with AI-driven personalization and unified data systems becoming essential.
By Gemma Hynes, Client Services Director, Net Affinity
November events boosted Melbourne hotel performance, December looks promising
Melbourne hotels achieved record November RevPAR of AUD201.05 (+8.6%), driven by Melbourne Cup Carnival and Oasis concerts.
How small hotels are staying profitable in an unpredictable market
Independent hotels face guests booking later with shorter stays and tighter budgets, requiring dynamic pricing, integrated tech, and local marketing to maintain profitability.
By Laure Cremers, Content Specialist, Lighthouse
The revenue growth playbook: Strategies for independent hotels
The guide outlines pricing optimization, distribution balance, and incremental revenue tactics specifically for independent properties using data-driven approaches.
Unlocking Incremental Revenue in Hospitality: October 2025 Cayuga Hospitality Consultants Conference
Industry panel explores practical strategies for hotels to generate additional revenue through retail, video marketing, wellness products, and experiential amenities.
By Mandy Murry and Gary Isenberg
How Generative AI Commerce Will Upend the Hotel Booking Game?
AI-powered booking agents will transform hotel distribution by enabling automated negotiation and personalized offers, requiring hotels to invest in API connectivity and data quality to remain competitive.
Storey Hospitality Wins Hotel Visionary Award
Storey Hospitality won for using predictive analytics and direct guest messaging to achieve a 20% revenue increase from recaptured guest interest.
OTA guest conversion strategy for hotels: The ultimate guide
Comprehensive guide on converting OTA guests to direct bookers through staff training, automated email sequences, and incentives to reclaim up to 30% commission fees.
CommingleIQ: Hotel Storytelling Reimagined
Lodging Interactive's new platform combines AI-optimized content with integrated storytelling to drive direct bookings and improve hotel discoverability.
The Irreversible Shift: Why Your Distribution Model Must Be AI-Native by 2030
Hotels must invest in unified data architecture and AI-native distribution by 2030 to reduce OTA dependency and capture direct bookings through AI agents.
By Mark Fancourt, Co-Founder & Principal Consultant, TRAVHOTECH
One Revenue Manager. Ten Looks. The Revenue Management wardrobe.
Bartnick outlines ten revenue management scenarios and contrasts amateur mistakes with expert strategies for maximizing hotel profitability.
By Fabian Bartnick, Founder, Infinito
Enabling AI-driven impact for hotels: A three-pronged approach
Cendyn data shows 78% of hotel chains use AI today, with Google's Performance Max campaigns achieving 3x higher conversion rates than traditional methods.
By Quentin Lederer, Vice President of eCommerce, Cendyn™
Decentralization Is a Myth — But We Can Still Take Back Control
The author argues hotels must unite to build industry-owned AI infrastructure before tech giants and OTAs dominate the new AI-powered travel search landscape.
By Ira Vouk, Hospitality Tech and AI Consultant, Hospitality 2.0 Consulting